Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe’ve sold & bought through Ryder &…
We’ve sold & bought through Ryder & Dutton, the service we’ve received has been excellent from the initial valuation of our old home to completion of the purchase of our new one. We cannot praise Catherine Salisbury, our Move Manager highly enough. Catherine has been brilliant throughout the process and helped to keep everything on track, even when the lengthy chain we were in proved to be very difficult.
Catherine kept us fully updated through the whole process and to be absolutely honest had it not been for Catherine’s contact and assistance, we would have withdrawn from the sale/purchase. Thank you Catherine for helping to keep us sane!
Nicola · 8 October 2026
Agent replied · 10 October 2026
Thank you for the fantastic 5-star review. We are delighted to hear that you received such exceptional service during both the sale of your home and the purchase of your new property. It is wonderful to know that your dedicated manager provided the support, clear updates, and steady guidance needed to navigate a complex chain and bring your move to a successful completion. We truly appreciate your feedback and wish you all the best in your new home.
★★★★★ 5/5
TrustpilotExcellent all round no need to look at other estate agents
Catherine did an absolutely brilliant job of getting our house sold, we were guided through the process and her idea of doing an open day got us at least 5 offers on the table, we were delighted. Kia then picked up the reigns and did an excellent job of getting us to completion which happened today , I wouldn't hesitate to recommend. If you are looking for a local company who know the area and the property market well then reach out to Catherine and the team at Ryder Dutton.
WT · 10 September 2026
Agent replied · 22 September 2026
Dear Wendy We are so pleased to hear about your positive experience with our team in selling your home. It's wonderful that our strategy led to multiple offers and that we could guide you smoothly to completion. Thank you for your kind recommendation!
★★★★★ 5/5
GoogleI had a fantastic experience with Naveen when selling my house. From start to finish, she was professional, friendly and incredibly helpful. Naveen kept me updated throughout the whole process, always responded quickly to any questions, and made what could have been a stressful experience feel much easier.
She went above and beyond to make sure everything went smoothly, no questions where to difficult to ask & maintained a level head even when things got a bit bumpy through the sale
I wouldn’t hesitate to recommend Naveen to anyone looking to sell their property.
Thank you for your patience with me & all your support ⭐️🫶🏻
Faiza · 10 September 2026
Agent replied · 10 October 2026
Thank you Faiza - it means a lot to know our support made such a difference during your sale. Thank you for trusting us with your home and for taking the time to leave such a thoughtful recommendation!
★★★★★ 4/5
TrustpilotThe initial valuation was much too high…
The initial valuation was much too high and despite my reservations I was convinced by the agent that this was correct. This meant the sale took much longer than needed and we had to reduce the asking price and then subsequently accept a much lower offer. Once the offer was accepted the Move Manager Catherine Salisbury was very helpful and reassuring, keeping me updated on progress and chasing solicitors.
K · 4 September 2026
Agent replied · 22 September 2026
We appreciate your feedback regarding the initial valuation and the extended sale process. We are, however, pleased to hear that our Move Manager provided excellent support once an offer was accepted.
★★★★★ 5/5
GoogleThe whole process from valuation up until completion has been so easy with Ryder & Dutton.
Naveen has been our contact and has been fantastic on pushing through the sale of our house. There has been some difficulties along the way however Naveen has remained professional, pushed and chased for us as much as possible.
It's been a different one for Naveen as deadlines have been tighter than a usual sale however throughout the process we've been confident that Naveen has been on the case, I didn't actually realise how much work estate agents do before selling this house! She is an asset to the team and definitely deserves some recognition for all her hard work.
Laura · 10 May 2026
Agent replied · 10 October 2026
Thank you Laura for the lovely feedback, it is very much appreciated - as is your understanding of the difficulties that can go unnoticed when selling however, it is our aim to make this journey as smooth as possible for you. Sending you the best of wishes for what's next!
★★★★★ 5/5
GoogleJust want to say a massive thank you to Naveen who was great help from the very first phone call. Nothing was too much and always had time to answer the hundreds of questions I had handled in a very professional, friendly way. Glad it was you dealing with us. Highly recommend
A · 19 September 2026
Agent replied · 10 October 2026
It sounds like there were plenty of questions along the way, and we’re glad you always felt comfortable asking them. Thank you for trusting us and for such a lovely recommendation!
★★★★★ 5/5
TrustpilotSuper helpful
As first time buyers we found Ryder and Dutton super helpful from the very start of the process. From originally arranging viewings to helping with the steps of placing and offer and securing a mortgage. We have dealt with Lacey throughout and she has been so helpful and efficient with everything, chasing solicitors, sellers and answering any questions we have. We would definitely recommend especially as a first time buyer.
Emily · 11 May 2026
Agent replied · 23 November 2024
We're delighted to hear that you found our team helpful as first-time buyers! Thank you for taking the time to leave us a review ⭐
★★★★★ 1/5
TrustpilotI was interested in a house being…
I was interested in a house being advertised by Ryder & Dutton in Rochdale. Their manager Tom Prince was a like a bully. He wouldn't let me talk to his staff Naveen who was corresponding with me on the email. Tom refused to accept any offers from me on the house and directed his staff the same. I ended up getting my offer accepted and buying the house through other channels. White goods were included in the price but inspite of microwave oven being in the list, conveniently went missing.
Bad service
Khalid · 5 October 2026
★★★★★ 5/5
GoogleWhat a pleasure it has been dealing with Ryder and Dutton who have sold my property.
They have been professional throughout.
A very special thanks to Tom Prince at the Rochdale branch who has gone above and beyond to keep me informed about the situation at every step of the sale.
I would not hesitate in recommending this company.
Susan · 10 July 2026
Agent replied · 10 October 2026
Thanks Susan for the positive review. Your kind words as well as your recommendation are really appreciated!
★★★★★ 3/5
TrustpilotSarah is great, the rest of the team not so much.
I would just like to start off by saying that Sarah Green has been brilliant from the start, she has been efficient and quick to sort out issues that have come up. She is friendly, approachable and professional. Unfortunately, Sarah did not have much involvement with the property condition.
Rachel · 10 September 2026
Agent replied · 22 September 2026
I am really sorry that you were unhappy with the condition of the property, but we certainly were not ignoring the issues. As you know there have been numerous maintenance issues addressed throughout your tenancy including a replacement oven, replacement toilet, repair to the chimney and repainting of the attic.
Whilst the Landlord instructed the contractor to replace the kitchen cupboard doors the contractor has had issues sourcing a like for like replacement. I apologise that this job has taken longer than normal to address but this certainly isn’t the normal service we provide.
★★★★★ 5/5
TrustpilotWe had a great experience with Ryder &…
We had a great experience with Ryder & Dutton during our house purchase. Michaela, Oliver, Naomi and Amber were all friendly, professional and helpful throughout the process, keeping us updated and helping things move along when needed.
Buying a house can be stressful, but the team at Ryder & Dutton made the process much easier. A big thank you to all four of you for your help in getting us into our new home. Highly recommended!
Anthony · 3 October 2026
★★★★★ 5/5
TrustpilotVery friendly and efficient staff
Very friendly and efficient staff. Michaela made the whole experience of buying a house as stress free as possible . Always happy to answer any questions and kept us updated at every stage. The welcome gift was a lovely touch and much appreciated.
Ronnie · 2 October 2026
Agent replied · 10 October 2026
We are so glad to hear that your home-buying journey was so smooth and well-managed from start to finish. Thank you for your wonderful feedback, and we hope you truly enjoy your new home and the little celebration package!
★★★★★ 5/5
TrustpilotAneeka deserves a medal
Aneeka has been absolutely brilliant throughout the sale of our home. She’s had to put up with mine and my husband’s stress, questions and general antics 😂 and somehow always remained cheerful, calm and helpful!
Nothing was ever too much trouble, and she was always happy to help and keep us updated. She’s such a lovely, friendly lady and a real credit to the team.
Thank you, Aneeka, for everything! you’ve been a star! ❤️
Paula · 1 October 2026
★★★★★ 5/5
TrustpilotConveyancer and Agent Relationships can speed a transaction
As a Conveyancer I find that the relationship between estate agent and legal representatives can massively impact the speed and stress level of a transaction. Having recently concluded a transaction with Ada Grundy as the nominated sales progressor, I am even more convinced this is the case. Ada was beyond helpful, always willing to help with any chasing or liaising directly between buyer and seller (which as a Conveyancer I'm not allowed to do). She was funny and kind and understanding. If all my transactions were with agents like Ada I'd be a very happy lady indeed. Thank you Ada I hope our paths cross again in the near future - Jenny Amity Law
Jenny · 27 August 2026
★★★★★ 5/5
TrustpilotI would like to say thank you to Fiza…
I would like to say thank you to Fiza malick Paige and Katie at the Heywood branch in Heywood.
During the finish of my old Tenant’s and my new lovely Tenants who completed last Friday .
Thank you
Pauline Fontana
Pauline · 29 September 2026
Agent replied · 10 October 2026
We are so happy to hear about your positive experience with our team during the transition between tenants. We appreciate you sharing your kind words.
Gareth
★★★★★ 5/5
TrustpilotThank you Ryder and Dutton
A big thank you ro Ryder and Dutton for arranging another tenant for us. Your efforts really are appreciated and I would just like to personally thank Katie Holdaway and Paige Briggs for your help. Thank you 🙏
Stephen · 2 October 2026
Agent replied · 10 October 2026
We are so pleased to hear that we could assist you in securing another tenant for your property. It is wonderful to know that our team provided such helpful and appreciated support throughout the process. Thank you for sharing your positive feedback with us!
Gareth
★★★★★ 5/5
TrustpilotI had a really positive experience with…
I had a really positive experience with Ryder & Dutton when selling my house. From start to finish, the whole process was handled professionally and efficiently, I dealt with Bryony and she is super friendly, helpful and easy to deal with.
Matt · 8 September 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with us during the sale of your home. It's wonderful to know that our team's professionalism, efficiency, and excellent communication made a potentially stressful process much easier for you. We truly appreciate your kind words and recommendation.
★★★★★ 5/5
TrustpilotExcellent service again from all at Ryder and Dutton
Excellent service again from all at Ryder and Dutton on my recent purchase of my new home.
I was kept up to date of all developments and nothing seemed to much trouble for the team .
Catherine was fantastic throughout the whole process and was always on hand to help me out in a professional. Polite and cheerful manner. 5 star rating from me.
Steven
Steven · 9 October 2026
★★★★★ 5/5
TrustpilotMilly Newall
Milly Newall was so polite and friendly, provided excellent communication and was quick to respond to any of my enquiries. She provided reassurance and was patient throughout our dealings together! Thank you for all of your help!
Cadie · 7 September 2026
Agent replied · 22 September 2026
We are so pleased to hear that our team member was polite and friendly, providing excellent communication and quick responses to your enquiries. We are glad they provided reassurance and patience throughout your dealings. Thank you for your kind words!
★★★★★ 5/5
TrustpilotHouse sale with Ryder & Dutton - Heywood
We recently completed the sale of the family home (our family has owned the property since the 1960's) and used Ryder & Dutton in Heywood to handle the sale. We did originally look around at local estate agents but with Ryder & Dutton's experience and reputation we decided to put the sale in their hands.
From start to finish everyone we have dealt with at Ryder & Dutton has been helpful, pleasant and throughly professional. I feel like we have had contact with quite a few Ryder & Dutton colleagues during the process and each one of them has been a pleasure to deal with. I wouldn't want to miss anyone out so I won't do names but Jenna and all her colleagues in the office have all been great to deal with.
I would also single out Catherine Salisbury who was our nominated Move Manager for particular mention. She has been totally professional and helpful all through the process. She has kept us informed - whether by telephone or email - all along and is always very positive and helpful.
I would have no hesitation whatsoever in recommending Ryder & Dutton's services if you are looking to sell or buy a property.
Thanks to all of you for excellent service.
Mark · 5 October 2026
Agent replied · 10 October 2026
We are very grateful for this lovely feedback and appreciate you taking the time to share your experience with us. Selling a property that has been in your family since the 1960s is a major milestone, and we understand how much emotional weight and history comes with such a significant transition. We are honoured that you trusted us to guide you through this process.
It is wonderful to know that our team provided consistent support, clear communication, and professional guidance from beginning to end.
Thank you for allowing us to assist you with the sale, and we wish you all the very best in the future.
★★★★★ 5/5
TrustpilotRyder & Dutton have been brilliant in…
Ryder & Dutton have been brilliant in handling the sale of our property and the purchase of our next home. In particular Naveen was great organising our viewings and handling our offers. Once we agreed a sale and purchase we were then handled by Catherine. We had a lengthy run to completion and Catherine was exceptional at chasing the chain and ensuring we were well informed at all times.
NN · 3 September 2026
★★★★★ 5/5
TrustpilotThe communication from everyone we…
The communication from everyone we dealt with, was excellent. To start with when looking for our next home, Charlotte was brilliant and found exactly what we wanted. Then Jenny picked up once we had an offer accepted and she was there to make sure that communication between all the chain’s solicitors was ongoing and kept us informed throughout. We never had to chase!
Theknights · 8 October 2026
★★★★★ 5/5
TrustpilotThe best experience with Ryder&dutton…
The best experience with Ryder&dutton buying my first home . Big thanks to Catherine Salisbury for keeping me informed and in the loop when it felt like nobody else was 🤦♀️thanks again I’m forever grateful ☺️
Kerry · 4 September 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with us during such a significant milestone. It's wonderful to know that Catherine kept you well-informed and supported throughout the process. We truly appreciate your kind words!
★★★★★ 5/5
TrustpilotFriendly & supportive service
I used Ryder & Dutton to sell my house. Estate agents have really upped their game 26 years on from my last house move! I had a dedicated move manager for each step of the process, firstly Michaela who managed the sale & secondly Veda who kept everyone up to speed, liaising with solicitors and kept things on track. Both ladies were very approachable and friendly, supportive and genuinely interested in the whole process. They were also very prompt in answering calls & emails. Altogether it was a super service from all the team.
Gwen · 28 September 2026
Agent replied · 10 October 2026
We are glad you enjoyed your experience with our team during such an important milestone. Navigating a house move after more than two decades can feel overwhelming, so we are pleased that our dedicated managers provided smooth communication, quick responses, and consistent support from listing to completion. Thank you very much for taking the time to share your positive feedback. We appreciate your kind words about our service.
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