Trusted Agent profile
★★★★★
2,205 reviews across 2 platforms
132 Yorkshire Street, Rochdale, OL16 1LD, Rochdale OL16 1LD
Ryder & Dutton's Rochdale office at 132 Yorkshire Street is rated 4.8 out of 5 across 2,205 reviews on two platforms, including 225 Google reviews rated 4.7. The 1,980 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
4/5
TrustpilotGeraldine Marsden did a fantastic job…
Geraldine Marsden did a fantastic job in guiding us through the later stages of selling and buying a property with Ryder & Dutton. Always answered any queries promptly and thoroughly. Geraldine kept us informed every step of the way. This makes a huge difference in the sometimes stressful time of buying and selling property. Great job.
5/5
TrustpilotAll of the team at the Heywood office
All of the team at the Heywood office, especially Catherine, Emmy and Elle were extremely helpful and professional and made the selling of our mums house as stress free as it could be. Would definitely recommend. Thanks again
5/5
TrustpilotNot the most stressful thing in life, anymore...
Not the most stressful thing in life, anymore.Nobody is saying moving house is easy. It's an emotional rollercoaster..."Are we going for it? Aren't we?!" Alex & Fleur at R&D Uppermill were with us every step of the way. Every loop the loop, every sweeping bend. Their communication from day dot was outstanding. Always available and always able to answer the pertinent questions. Our sale & purchase was particularly tricky because we were in a lengthy chain. Not to mention we had a baby arriving within 4 days of the moving date. When you're chucking a newborn onto the "moving house rollercoaster" - you've got to be sure you've picked the right team. As we shot though the photo finish & the wheels ground to a halt, we were all smiles. So yeah - moving house used to be one of the most stressful things you could do. Not anymore, not if you pick the right team to do it with.
Hi Rick, we made it again! And I'm not a fan of rollercoasters! And it wouldn't be much fun without a new born thrown in to the mix! I'm delighted you are now settled in everybody is doing well and I'm glad the team were able to get it all sorted for you. I will certainly see you around but no more moving for another 20 years! All the best, Alex, Fleur and the whole team.
5/5
TrustpilotVery efficient agents. Ryder Dutton
The Manager Alex Fitton who started a sale of property with us, was very efficient and friendly. He committed a very good price and advertised it well. The initial photo of the property was not correctly done by the photographer that we paid for and Alex changed it straight away and the photo turned out well, so it was advertised very efficiently. Then the staff were dealing with the sale. They were all efficient and friendly. When we agreed on a purchase price, a lady called Jenny, was then straightforward to me. She was very good, she phoned me about things. Any emails were responded very quickly from her. She was very good. She understood everything I was thinking about and had lots of ways to make me feel better and more relieved. Thank you Jenny. Please tell all the staff they were working extremely well. If you were away, someone contacted me for you straight away. Good
Hi Kathryn, I'm delighted to read about your positive experience with our team and thank you for the email you sent personally, it meant a lot to us all. I appreciate your kind words about Jenny & myself, and am proud of our team's commitment to providing excellent service. All the best to you all for the future. Alex & ht whole team.
5/5
TrustpilotDespite the corporate seller being…
Despite the corporate seller being really unhelpful Laura kept me informed throughout and took on board my concerns to progress the sale.
We are so glad to hear that our team member provided such excellent support and kept you informed. We appreciate your kind words.
5/5
TrustpilotGeraldine has been fantastic
Geraldine has been fantastic. Always there to answer any questions I had and helped me along the way with the process as it was very different to what I’ve been used to since coming from Scotland.
5/5
TrustpilotThe lovely lady by the name of Jessica…
The lovely lady by the name of Jessica was not only very polite at all times but very professional keeping to her promises - if you had one more as good as her you could probably get rid of the rest of your team even though everyone has been a great help at all times.Should the need arise I would not hesitate to use your service or recomend you to all and sundry
We are so pleased to hear that you had such a positive experience with Jessica. Her dedication to providing excellent service is truly appreciated. Thank you for your kind words and for recommending our service 🏠
5/5
TrustpilotCustomer Service
in two words, CUSTOMER SERVICE! Jade and Michaela were absolutely terrific! They individually and collectively kept the sale moving forward, going above and beyond to make sure the sale was a success. An example is that I live and work in the US and they were able to help find service providers to make the property presentable for the purchasers, so they didn't lose their affinity for the property! Both Jade and Michaela, kept me apprised throughout the process. They always answered the phone and always relayed a positive attitude! It is hard to find good people in todays environment so it is a testament to R&D that they can attract and keep such talent. I interviewed several realtors to sell this property, which had geographical challenges for me. I am not sure I would have had the same success had we gone with a different provider.Warm regards,Frank Murphy CEOPoplar Grove Golf Club Amherst VA, 24521
We are so glad that you enjoyed your experience with Jade and Michaela, thank you for the 5* review it has been an absolute pleasure.
5/5
TrustpilotMatt walsh new property purchase
I recently had the pleasure of working with Matt Walsh from Ryder & Dutton when purchasing my new property, and I cannot recommend him highly enough. From the initial stages right through to completion, Matt provided exceptional service and support, making the entire process smooth and stress-free.Matt's knowledge of the local market was impressive, and he took the time to understand my requirements, ensuring he presented properties that perfectly matched what I was looking for. His professionalism and responsiveness were outstanding; he was always available to answer questions and provide guidance, which was incredibly reassuring as a first-time buyer.What stood out most was Matt's dedication to ensuring everything progressed smoothly. He kept me informed at every step, liaised effectively with all parties involved, and ensured any issues were swiftly resolved. His proactive approach and attention to detail were instrumental in securing my dream home.Overall, Matt Walsh exceeded my expectations with his expertise, reliability, and genuine commitment to his clients. If you're looking for a property with exceptional service from start to finish, I wholeheartedly recommend Matt and the team at Ryder & Dutton.
Hi Toqeer, It was a pleasure dealing with you. If you do look to sell in the future please do let me know. - Matt
5/5
TrustpilotI had a good experience with ryder and…
I had a good experience with ryder and dutton , Kelsey kept me updated and talked me through the process in detail which reasurred me . When kelsey wasnt available Brooke was on hand to help..I found the staff polite and professional and the day of completion couldnt of gone ant better !
5/5
TrustpilotA very professional team.
It was a long and tiring journey between marketing our house and completion of sale but throughout the Ryder and Dutton team kept us updated with every twist and turn. Many of the team helped us at one point or another but special mention to Jade who was constantly 'on the ball' with her quick responses to all of our (many) queries. Hats off, too, to Michela beavering away on our behalf with constant 'harrassing' of involved legal representatives. The whole team made our journey from decision to completion easy.
it took sometime but we got there in the end. It been a pleasure dealing with you. From the all the team at Royton wishing you all the best in your new home.
5/5
TrustpilotNicole Ambrus highly professional and a trusted advisor…
I will like to thank Nicole Ambrus for her professionalism from the day that she came to do the lettings appraisal on my property and when it was finally let out. She patiently and promptly responded to my emails.Nicole was upfront on the general work required to get the house ready for marketing and viewings. Crucially, and to help manage expectations, she told me what the asking rent would be to avoid the property being on the market longer than necessary unoccupied.Nicole is a trusted advisor; I heeded her advice and a number of prospective tenants indicated interest almost immediately after block viewings.
Thanks for your 5 star review of the service that Nicole has provided for you, much appreciated.Many ThanksGemma Horn - Lettings Management
5/5
TrustpilotOliver Blakey is a pleasure to deal…
Oliver Blakey is a pleasure to deal with professional and always happy to help follows the correct process and maintaining competence in a difficult situation with myself being in the industry working with estate agents as a mortgage broker for over 23 years he is truly an asset to you’re business and worthy of an early appraisal and many more years with Ryder Dutton
5/5
TrustpilotHad amazing experience with Ryder &…
Had amazing experience with Ryder & Dutton estate Agents. Freya and Rachael Hilton were spot on with their work. Can’t thank Rachael Hilton for making our move so easy and convenient. We had only 4 weeks to move, we were really stressed but Rachael and Freya arranged our viewing according to the time that suited us as me and my husband both are working full-time. All the documentation work was done on time. Throughout the process Rachael kept us updating time to time and within 3 weeks we were in our new home. Freya was very kind and helpful to show us our new home and made sure we have access to everything. Highly recommended. Thank you so much Rachael Hilton and Freya for all the hard work that you both put in for making our move stress-free.
Great to hear that we have helped you move with as little stress as possible.Gareth HuntHead Of Lettings
5/5
TrustpilotWe recently sold our home with Ryder &…
We recently sold our home with Ryder & Dutton and purchased our next one through them at the same time. Kris came out to do the initial valuation and was very thorough, informative but most of all, lovely. We’d spoken to another estate agent previous to Ryder & Dutton who didn’t come out to value our house, just had a quick phone call and that was it. Kris came prepared with a folder of information about our house and went through everything ensuring we fully understood the process. Once on the market we were looked after by Naveen, who again, was absolutely brilliant. From booking in viewings, phoning giving us feedback and securing our buyer, she was nothing but personable, professional and really on the ball with everything giving us updates as and when she could. When buying our next home we dealt with Lauren who just like Kris and Naveen, was professional, personable and kept us up to date every step of the way. Both Naveen and Lauren had the answer to every question I asked and made the whole process of buying and selling as stress free as possible.
Hi Sally, thank you very much for the lovely review! It was a pleasure to have you as my vendor & to find you a buyer that’s going to love your home the way you did! I’m so happy that you’ve managed to find your forever home with the help of Lauren! Thank you for using Ryder & Dutton Kind regards,Naveen
5/5
TrustpilotFantastic House Moving Experience
I am extremely grateful for the help and support from Geraldine Marsden. Buying a house is so stressful but made so much easier when you have Geraldine's help. Thank you so much for always being available, chasing various people and keeping me updated throughout the entire process. Geraldine is an absolute credit to the team at Ryder and Dutton. Thank you from the bottom of my heart for all of your support during the purchase of our forever home.If you are thinking of moving I would not hesitate to use Ryder and Dutton they have been absolutely amazing!
Thank you so much for sharing your experience with us, we're delighted to hear you were happy with our service and wish you all the best in your new home 🏠 ⭐ - Tony and the Oldham team
5/5
TrustpilotThe lovely Jenna at Ryder & Dutton…
The lovely Jenna at Ryder & Dutton Heywood. I cannot praise her enough. Her communication was excellent, she made the whole process so easy for me. I am neurodiverse and struggle with paperwork and long processes. Jenna helped me through each stage, clarifying info from solicitors, passing messages through the chain and remaining positive. I had a change of circumstance 2 weeks before completion meaning we had to start again but everyone pulled together to get me to complete on time. The team are kind and dedicated, definitely experts in their field. Thanks so much R&D Heywood, especially Jenna&Megan, for your hard work and support. Would definitely buy and sell with you again ☺️
Thank you so much for the lovely review, we are so happy we could help you move forward with your lovely new home. All the very best from all at Ryder and Dutton, Heywood Office.
5/5
TrustpilotHappy with the service
I recently bought a property through Ryder & Dutton and was very happy with the service provided!The sale didn't go too smoothly and was a lengthy process (through no fault of Ryden & Dutton). Matt was there to help throughout. I was also away for a full month towards of the sale where there were a few complications. Matt was great in these circumstances and helped by communicating going back and forth with all parties to find out exactly what was needed to get the sale complete for me not long after I got back. Thanks Matt. Very friendly and professional throughout
Thanks for the review Katie, hope your enjoying your new home. - Matt
5/5
TrustpilotFantastic
I recently sold my property with Ryder & Dutton, Heywood branch. With it being my first ever sale, I was nervous and had a lot of questions throughout the process. From start to finish it was a great experience. Fran Whittle, Jenna Henley and the rest of the team were very helpful, always available to answer any questions and worked hard to make sure everything went smoothly and as quickly as possible, always with a smile and helpful advice. Jenna kept me informed every step of the way and I felt very comfortable asking questions and asking for advice when needed. Ryder & Dutton made a complicated process a walk in the park which I am very grateful for. I can recommend their services without hesitation. Thank you for all your help, it's much appreciated.
Many thanks for the wonderful review, we are so glad you were happy with our efforts, take good care form all at Ryder and Dutton
5/5
TrustpilotIts been a great pleasure doing…
Its been a great pleasure doing business with Ryder & Dutton. I just want to say a massive thank you to Lauren in the rochdale branch. She has supported me from start to finish which I am truly grateful for. She answered all my queries in a timely and professional manner. She is a true asset to Ryder & Dutton who went above and beyond my expectations. I honestly thought buying a house would be quite complex but Lauren made the whole process look easy. Thanks again and I would certainly recommend Ryder & Dutton to any potential buyers and sellers solely due to their excellent customer services.
Thank you for your kind review Shaair! We hope you and your family have a fantastic future in your new home.
5/5
TrustpilotI would recommend anyone moving house to use Ryder and Dutton
Ryder and Dutton were my sellers estate agents but couldn’t have helped me more. Kirsten Woodhead was amazing throughout the whole process, she kept me updated on a regular basis and was really supportive when we had some hiccups along the way. From the outset she was attentive, knowledgeable and answered all my questions promptly and made what could have been a stressful experience much smoother. I would highly recommend them to anyone.
5/5
TrustpilotExcellent service provided by Ryder &…
Excellent service provided by Ryder & Dutton. Jade and Michaela were fantastic and kept me informed about viewings and feedback from them. Once I accepted an offer Jenny the Sales Manager took over. It wasn’t a straight forward sale as quite complex. Jenny was superb, so professional and kept me informed every step of the way. She really did go above and beyond and I can’t thank her and the team at R&D enough.
We are thrilled to hear about your positive experience with our team. It's wonderful to know that Jade, Michaela, and Jenny provided you with such excellent service. We appreciate your kind words and are delighted that you found the process to be smooth and efficient, even with the complexities involved. We strive to provide our clients with the highest level of care and professionalism, and we are glad that our team was able to exceed your expectations.
5/5
TrustpilotExcellent service
Right from when I went to view the property up till when I got my keys, Samantha and Paige were excellent. Providing me with the information I needed every step of the way. They respond to my emails promptly, and when they miss a call, they give me a call back ASAP.Overall, it was a nice experience with Ryder & Dutton because Samantha and Paige made it so. Thank you.
We're so happy to hear you had a positive experience with our team! We're proud of our agents and their dedication to providing excellent customer service.Gareth HuntHead Of Lettings
5/5
TrustpilotHouse purchase
Once our offer was accepted, Geraldine looked after our purchase. She was fabulous and looked after us every step of the way. She gave us advice and took the lead in chasing and pushing deadlines when she needed to.Can't thank you enough Geraldine for making our house purchase so stress free and smooth.Also a thank you to Zoe (at the Ashton branch) who looked after us initially, dealin with our offer negotiations and gave us our keys on our moving in day.Great service all round.
Dear CB, thank you for your review and kind words for both Geraldine and Zoe. Both are an asset to our business and its fantastic to read such a positive review them both. All the best for the future, Alex & the whole R&D team.
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Ryder & Dutton's Rochdale office has 2,205 reviews across two platforms: 225 on Google, 1,980 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Ryder & Dutton Rochdale is rated 4.8 out of 5 across all 2,205 reviews, and 4.7 out of 5 on Google from 225 reviews, checked 9 October 2026.
Ryder & Dutton Rochdale, 132 Yorkshire Street, Rochdale, OL16 1LD, Rochdale OL16 1LD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
