Trusted Agent profile · Rochdale
★★★★★
2,367 reviews across 2 platforms
132 Yorkshire Street, Rochdale, OL16 1LD, OL16 1LD
Ryder & Dutton's office in Rochdale, at 132 Yorkshire Street, is rated 4.8 out of 5 across 2,367 reviews on two platforms, including 256 Google reviews rated 4.8.
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
5/5
GoogleWe have just purchased our new house through Ryder and Dutton Rochdale. We dealt with Lauren who was fantastic, in one of the most stressful times Lauren made sure nothing was too much trouble, calls and emails and making sure we were kept up to date throughout the whole process. I would definitely recommend Ryder and Dutton Rochdale.
Glad our team could be there to help, enjoy the new house!!🙌 …
3/5
TrustpilotThey didn’t have much to do because the…
They didn’t have much to do because the house sold itself, I feel they grossly underestimated its value which proved correct when offers started to come in, however, I have to thank Jade & Michaela for keeping us informed and up to date with everything as it moved on.
We appreciate your feedback and understand your perspective on the property's value. We're glad you found Jade and Michaela helpful in keeping you informed throughout the process. We strive to provide excellent service and will take your comments into consideration for future endeavors.
5/5
TrustpilotReliable Agency…
"I've rented my last two homes through this agency. The team is professional and reliable. Special mention to Gemma Horn and Emma Copper, who have been helpful throughout the process. They always ensure everything runs smoothly. If you're looking for a trustworthy property agency, this is definitely the one to choose!
Thank you very much for your 5 Star review. We always strive to provide excellent customer service, myself and Emma are pleased that you you were happy with our service again. Enjoy your new home.Many ThanksGemma and Emma
5/5
TrustpilotMy experience with Ryder and Dutton
My experience with Ryder and Dutton had been excellent, Catherine Salisbury has kept me updated every step of the way. She is a credit to your company.
We truly appreciate your wonderful five-star review! We are so happy to hear that Catherine kept you updated every step of the way. We are delighted that you had such an excellent experience with us.
5/5
TrustpilotFantastic estate agent
We had a fantastic experience buying our first home through Ryder and Dutton chadderton. Everyone in the team was a pleasure to deal with. Carmel Eveleigh was especially helpful giving us more updates on the process and progress than even our own solicitors! Thanks Ryder and Dutton , thanks Carmel.
We are thrilled to hear about your positive experience buying your first home. It's wonderful to know that our team, particularly Carmel, provided you with the support and updates you needed throughout the process.
5/5
TrustpilotAlex was a dream
Such an easy process buying through R&D. Alex was amazing all the way through and even with a hiccup on the last day (due to the solicitors) she stayed longer than she should have to ensure I could pick the keys up (after making multiple phone calls helping me out) and had somewhere to actually live the day my sale went through. Thank you!
Hi Luke, you're very welcome and I'm glad we managed to get you moved in! Wishing you many happy memories in your new home - Alex 😊
5/5
TrustpilotJade and Michaela were fantastic from…
Jade and Michaela were fantastic from start to finish. Nothing was ever too much trouble. They always put my mind at ease regarding any worries or issues that I had. Both are very reliable, efficient and their communication skills were excellent. I highly recommend others using Ryder and Dutton!
We're so pleased to hear about your positive experience with Jade and Michaela. It sounds like they went above and beyond to make sure you felt comfortable and supported throughout the process. We're proud to have such dedicated and talented individuals on our team.
5/5
TrustpilotHuge thanks to Jaimie M and the team…
Huge thanks to Jaimie M and the team for all their help.
5/5
TrustpilotGreat sales negotiator
Dealing with Ryder & Dutton has been a pleasure, from the initial valuation to the sales negotiation delivered by Jessica right through to completion. I felt Jessica kept me informed at all times and she kept the sale moving despite some hurdles along the way. I wouldn’t hesitate in recommending this Estate Agent.
Thank you for your kind words. We are thrilled to hear that you had a positive experience with our team, particularly with Jessica!
5/5
TrustpilotA BIG THANK YOU
We were looking for a house to buy since March and registered with the branch in Heywood on line. The team were great, very patient, showed us more than 6-7 properties till we found what we want. A special thanks to Catherine and Julie and all the team. So helpful, professionals with positive way of approach. Never rushed or let's down in any house viewing. Thank you so much guys for your help
Thank you for the wonderful review it is massively appreciated, all the very best!
5/5
TrustpilotNancy Holden was amazing with acting as…
Nancy Holden was amazing with acting as our estate agent when purchasing our house. She was really helpful with getting a response from both the seller and our solicitor when we were struggling to get updates. She kept us updated throughout the process and is a great asset to Ryder and Dutton by knowing how to support their customers. Many thanks Nancy!
Thank you for the great review! Delighted to hear you were happy with our sales negotiator Nancy
5/5
GoogleNicole was extremely helpful throughout my purchase and particularly when completion day didnt go to plan! Thank you so much ⭐️
Thank you Amy! Good luck with what is next for you.
4/5
TrustpilotGood communication
The communication from the agent was great. Geraldine kept us up to date with where we were in the buying process and took any queries back to the vendor. We felt she smoothed the process.We would have given 5 stars but it was difficult to arrange the inital viewing.
We appreciate your kind words about Geraldine's communication and her efforts to make the buying process smoother. I am sorry to hear that we couldn't arrange the initial viewing at the time you requested - we'll take your feedback into consideration when improving our scheduling processes.
3/5
TrustpilotThink twice before choosing your agent
I have been actively persued by Michaela Hewson to write this review (at least 3 times!)....I was reluctant to write one as I have nothing nice to say about her, hence my reluctance to write one...and I'm not the only customer that feels this way about her. I feel her communication style needs working on and she doesn't appear to act neutral in her dealings, I asked her manager, Oliver White if someone else could deal with my case, he wasn't supportive at all towards me and ignored my request, he doesn't want to know you once he's signed you up although he says at the time, any problems get in touch with me...on the other hand I cannot thank Jenny Boyle enough and Jade Pass was also very helpful and polite. I went with R & D because they control the market and buyers look at their website first (in my opinion), I must point out that you don't have to pay their large costs ...you can negotiate your costs. I do not want a reply from R & D thank you very much...enough has already been said....😞I woud like to thank Jenny Boyle and Jade Pass for all their help.
5/5
TrustpilotCannot fault Ryder& Dutton
Excellent service from start to finish with Ryder&Dutton ,we was allocated Catherine Salisbury to deal with , Catherine was amazing through the whole process ,keeping us updated at all times ,even when our buyer was messing us about at the last minute ,she is very professional and courteous ,and more informative than our Solicitor. Definitely Recommend this company
Thank you so much for the wonderful review. We wish you so much happiness moving forward. All the very best!
5/5
TrustpilotLisa didn’t give up even after 14 months
Lisa was able to move me along at a pace I need to go. She was always there for advice and guidance. She kept working for me when the buyer was getting complicated 14 months and we’ve got there with Lisa. It would not have been done.👍 without Lisa.
We are thrilled to hear about your positive experience with Lisa. It's wonderful to know that she was able to provide you with the support and guidance you needed throughout the process. We appreciate your kind words and are glad that Lisa was able to help you achieve your goals.
5/5
GoogleExcellent service up to now. Valuation above competitors and sold within a few weeks above asking price. Great communication at all points especially from Nicole. Very friendly staff, nothing too much effort and no question is a silly one!!! Hope they keep it up to see me through to completion. Thanks R & D
Thank you Sam for the great review. So pleased things have started so well and wish you the very best as everything moves forward.
5/5
TrustpilotI had a good experience with ryder &…
I had a good experience with ryder & Dutton,miss Rachel hilton was very helpful and respectful,I reported a incident on the 1st day of my move in and the problem was resolved the next day,
Thanks for taking the time to share your experience. Gareth
5/5
TrustpilotVery efficient service
Gabrielle was most helpful, friendly and informative from the very first contact. She has been easily accessible to discuss any queries and is very prompt in her replies.It has been a very easy process following her advice and guidance from the offset.I’d recommend using Ryder and Dutton as letting agents to anyone considering letting their home.
Thank you for leaving a review Gaynor. I am so pleased that you have felt so confident in our service so far.Kind Regards, Gabrielle Wray MARLALettings Valuer
5/5
GoogleI have recently sold my home with Ryder and Dutton and i had the pleasure of having Lauren Coomber as my Negotiator. Lauren is amazing, she's extremely knowledgeable, calm and she kept me well informed all the way through. Lauren kept my sale on track and gave me good sound advice. Ryder and Dutton,may be on the expensive side but you definitely get what you pay for and i am glad i used them because they were worth every penny.
Thanks Nicola, great to hear Lauren was to helpful!
5/5
GoogleExcellent service from start to finish from the whole team at Ryder and Dutton Rochdale, would definitely recommend them and happily use them again.
Thanks Oskar. Knowing you’d choose us again in the future means a lot. Thank you for trusting us and for recommending our team to others!
5/5
TrustpilotProffesional, helpful and caring
Throughout the process Ryder and Dutton have been fantastic. Even with teething problems from either side the chain or something needed updating on the listing they were proffesional, helpful and most importantly caring. Alex who manged our listing was always approachable kind and helpful answered any questions and took time to make sure we understood everything and that we were happy with any amendments throughout the listing process. Once a sale was agreed, we were the managed by Megan who fought tooth and nail to get the sale through even when problems arose thoughout the chain. We were always kept informed and had regular updates on how the sale was progressing. We cannot sing Ryder and Duttons praises enough, and we thank Graham and his team at the rawtenstall branch for everything to make a stressful process a lot easier.
5/5
TrustpilotOutstanding service from Nicole Ambrus Malala Lettings Valuer
I'd like to say Massive Thank you Nicole for helping me to market my property for rent. She is exceptionally dedicated and helpful from start to l finish. Nicole was communicating with me at every stage of renting the property, I couldn't do it with her continues support in this matter.
We're so glad to hear about your positive experience! It's wonderful to know that you were so well taken care of. We're proud of our team and appreciate you taking the time to share your feedback.Gareth HuntHead Of Lettings
5/5
TrustpilotAmy Heaton of Ryder Duttion deserves 5 star
Amy Heaton has been amazing in helping me on my journey to purchase my first house.Complications do arise, but Amy has progressively guided me through every step of the way providing support and guidance from Acceptance to completion. Very rare trait found nowadays to get someone who takes their work seriously.
We are so happy to hear that you had such a positive experience with Amy. It's wonderful to know that she was able to provide you with the support and guidance you needed throughout the home buying process 🏠
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
