Trusted Agent profile
★★★★★
721 reviews across 2 platforms
56-58 Long Street, Middleton, Manchester, M24 6UQ, Rochdale, M24 6UQ
Hunters's Rochdale office at 56-58 Long Street is rated 2.9 out of 5 across 721 reviews on two platforms, including 172 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026. Checked 9 October 2026.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
1/5
TrustpilotAppalling group of folks!
Appalling group of folks!This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!
1/5
TrustpilotAbsolute s#*t show
Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!
1/5
Trustpilotso bad discriminated by this company…
so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them
1/5
TrustpilotMoney for nothing
Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!
5/5
GoogleCommunication was great via Emails and Phone calls .Nicole answered and explained any of our concerns.We moved one week before Christmas so this added extra pressure for the sales to go through. Nicole is excellent at her job ,friendly and cheerful.Which definitely helps when the pressure of selling and buying a property can be stressful.
1/5
TrustpilotAvoid this agency at all costs.
I paid a £135 holding deposit to secure a room with an agreed move‑in date. The moment they took my money, they changed the date and told me I could only move in several days later. Because of their change, I could no longer proceed and asked for a refund, which they refused.
1/5
TrustpilotAre the staff in the Highfield Road…
Are the staff in the Highfield Road office volunteers on some sort of day release programme ? I can only presume so because no company management in their right mind would pay them to do NOTHING, my 3 messages to request a viewing fell on deaf ears, yet it is still available for rent, appalling behaviour, does the owner of the rental know who they have looking after their property, in this case they soon will, Land Registry gave me the owners details and I am in the process of asking the owner directly for a viewing appointment as their "representatives" are awol.
5/5
GoogleHunters were honestly fantastic from start to finish. Not only did they provide us the highest valuation of the four agents we invited to view the property but then they actually went and delivered over the asking price. Beyond that their service was fantastic with prompt email replies and would recommend Nicole who works their any day. Super service.
Hi Matthew, Thanks for your review - it was a pleasure to be able to help with your sale. We will be sure to pass your thanks on to Nicole!
1/5
TrustpilotUNPROFESSIONAL AND DISHONEST
Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"
5/5
Googlefantastic! always go above and beyond expectations. Once again, the team have been brilliant in selling another property providing advice and support from start to finish, even getting involved in all parts of the chain to bring the sale to its conclusion. Nicole has been particularly consistent in chasing all parties. Great! Would recommend this firm to everyone.
Thank you so much for your review - it has been a pleasure to work with you and we were so happy to be able to help with your sale.
5/5
GoogleHunters are a very professional, courteous, friendly company. I found them to be reliable, and informative throughout the sale of my property. Alex and Nicole are fabulous and a credit to hunters. Thanks for all your hard work guys. 👏 …
Thanks for the review Anthony. All the best!
5/5
TrustpilotI had an exceptional experience working…
I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient.
5/5
GoogleWe used Hunters to sell my late Mums House in January - first time we have used an estate agent in a long time. we looked at 3 to start with in the Middleton area and went with Hunters after meeting with Paul. Glad we did - Hunters and Nicole especially looked after everything and kept us constantly updated - gave great advice and feedback on the people who had viewed the house and the offers coming in. happy to recommend and give 5 star rating would defintely use again.
Thank you for your review Scott, it was a pleasure helping you sell the property and glad we found the perfect buyers. All the best with everything!
1/5
TrustpilotTotal scammers!
Total scammers!! Do NOT recommend at all!! I rented with with them for 4 years, was okay at first then it gotten difficult to get things properly fixed, they left us without a fridge and freezer for over a year so I had to buy my own! They send out the same repair men that told me over and over again they could t properly fix various things as it needed updating and my landlord was refusing to update (handyman’s words not mine). We had a mice infestation that I had made them aware of but nothing was done and they ended up coming into the house eating through all my kids Easter eggs and our snacks and my sons make a wish documents amongst other important documents!! I had to pay for the infestation to be sorted, I have paperwork that states the things that needed doing to stop them and they didn’t do half of it!! There was insufficient loft insulation, single glazed windows and no wall insulation so it was beyond freezing unless I had the heating on constantly. They didn’t carpet or decorate in god knows how long!! I paid £2800 deposit to stay in this house!! They then said as I was pregnant there would be too many people living in the property so I said okay can I please have a rent statement to get onto the council and was told by corena she would email this to me but this went on for about 6 months and she then sends me an eviction notice instead so I said okay can I have the rent statement she still refused! A year later I get the rent statement.. then another eviction notice. Their reason was my landlords granddaughter had cancer and needed to sell up to pay for treatment (she knew one of my sons was a cancer survivor and she also knew my youngest son is fighting a brain tumour!) she used my personal circumstances as a tool against me. I tried so hard to move out quickly but eventually got a property with the council.She caused 2 years of horrifying mental breakdowns, I have adhd and so you can imagine the impact it had! She never done and entrance or exit inventory with me, she next done entrance or exit key handover so the crook covered her bases.!! This wasn’t her first rodeo!!I have been informed by neighbours of repairs etc carried out since I left the property and also about the new tennants living there so they never sold the property.Social services are trying to help get my deposit back, the so called deposit guarantee scheme said there was nothing they could do as it was never with them!! So I had a look on company’s house at them… I suggest if your considering renting from hunters you look on companies house at them too!! They are a bunch of scammers and they keep getting away with it!!They have now left us with absolutely nothing! I’m a single mum having to furnish and carpet a house with next to no money struggling to decide if my kids need a bed or food, carpets or gas, curtains or electric!! I was told a survey of dilapidation was being done and that turned out to not be true!! I have asked numerous times about my deposit and she doesn’t reply to nothing! She ignores everything. She has stolen £2800 from me and my children. I have 2 autistic children and 1 is a cancer survivor and 1 has a brain tumour I have a lot of worries already with them without this worry about loosing so much money that was needed to benefit my children. British Gas had to swap the meter as per the request from the ombudsmen and corena Harris told me I’d better put them back I have this and more in messages!! I said I can’t as that is breaking the law and she wasn’t happy at all.. the old meters didn’t work!! I can only hope people do not make the same mistake as myself and put their trust in these despicable people!! Have a look on companies house before considering renting from them!!£2800 is a lot of money for a single mum with 6 children and 3 of which are very poorly and one is fighting a brain tumour you ask yourself what kind of person does that!!
5/5
GoogleThe team at Middleton branch our fantastic service, from start to finish of sale. Nicole was amazing, always on hand when needed. Really recommed hunters for selling your home .
Hi Louise, thank you so much for your lovely review and gifts. We appreciate it so much and we are happy you were pleased with the service. All the best for the future!
5/5
GoogleHunters were fantastic for us in our recent house sale & purchase from start to finish - from meeting Paul for valuation, to securing buyers in a matter of days, then working with Nicole who persisted tirelessly to help us complete the move. Nicole's communication and dedication were excellent and I think without her the chain could have fallen apart. We'd recommend Hunters to anyone in the area considering moving - thank you :)
Hi Gemma, thank you so much for your lovely review. It was a pleasure helping you sell the property and we are so glad we got the perfect result in the end for you. All the best for the future!
5/5
GoogleExcellent service keep me updated on the sale of a property ,there was no chain and from the house going live on the web site it was sold in days and completion was all done in just over 7weeks ,thank Nicole and Paul
Hi Angela, thank you so much for your review and kind words. It was a pleasure assisting you on the sale and we wish you all the best for the future :)
5/5
GoogleI would like to say a massive thank you to Joanne from hunters, she has been amazing, helping me to land my new place, Always happy to answer any questions I've had, very professional and very polite. Good to know that I can call if I have any queries or any problems with the place.
Hi Steve, Thank you so much for such a great review - we are so happy to have been able to help you and we will, of course, pass your comments on to Joanne.
5/5
GoogleChose to sell our property with Hunters Middleton and couldn’t have been happier with the service. Nikki and Nicole were a pleasure to deal with and kept us up to date throughout and were always on hand to answer any questions or provide any updates we needed. Professional, responsive and personable firm. Highly recommend
Hi Cassie, Thank you so much for such a lovely review, we were so pleased we could help you with your onward move. Good Luck and happiness in your new home!
5/5
GoogleMy family and I highly recommend Hunters Estate to all those who are interested in purchasing a property and having a smooth time throughout the process. Through the awesome services of Nicole and Alex, our house purchase was really great and efficient. They ensured everything was taken care of and were available throughout the acquisition process (willing to help us in times of confusion as well). We highly recommend them🙌🏾
Hi Kelve, thank you so so much for your kind words. It was a pleasure helping you and your family find your dream home and we wish you all the best for the future!
1/5
TrustpilotI have just bought a house where the…
I have just bought a house where the seller's estate agent was Hunters. two items to note : 1. their pestering me to prove I had the funds via endless email demands, then when my solicitor raised one issue, total ignorance for 2 weeks. Not good. 2. I feel for the seller in that they totally missed off the presence of a very long private tree-lined driveway, and a full size totally convertable loft.
1/5
TrustpilotHunters Baldock as letting agents…
Hunters Baldock were the letting agents for a recent rental. I found them rude and difficult to the point of enjoying the power they had over me as a nervous tenant in an expensive and competitive market. They piled on the reasons why I might not get my deposit back (which they still have not returned) were useless with actual sums and dates and generally unpleasant.
1/5
TrustpilotI emailed this useless company 3 times…
I emailed this useless company 3 times over a period of three weeks to inform them that one of their properties had a wildly overgrown hedge and garden that was making the locality look a mess, and also impeding foot and mobility scooter traffic on the pavement. They didn't bother to reply ,so I reported the mess to the city council and wished them good luck in ignoring their emails ! Hopefully the council will do the work and bill these clowns !
1/5
TrustpilotLeaving flats on zoopla that have been…
Leaving flats on zoopla that have been unavailable for ages- really really annoying i hate you- sad that I can't harm your ratings more but you already have a terrible score
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Rochdale office has 721 reviews across two platforms: 172 on Google, 549 on Trustpilot (across the whole business).
Hunters North Manchester is rated 2.9 out of 5 across all 721 reviews, and 4.9 out of 5 on Google from 172 reviews.
Yes. In The Trusted Agent 2026 awards: Hunters, Rochdale won Gold; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
Hunters North Manchester, 56-58 Long Street, Middleton, Manchester, M24 6UQ, Rochdale, M24 6UQ.
