5/5
Great service
Maria did a great job making sure everything went as smoothly as possible with our offer, in the face of some potential pitfalls.

Trusted Agent profile · Roath · Cardiff
Verified
★★★★★
39 reviews from buyers · all 633 reviews
92 Albany Road, Roath, Cardiff, CF24 3RS
39 reviews of Moginie James Estate Agents's Roath office come from buyers, rated 4.9 out of 5 on average. We know the reviewer is one of the buyers when they told us, ticked it on the review form, or the review says so.
39 reviews from buyers, from every platform, shown as written. First names only.
5/5
Great service
Maria did a great job making sure everything went as smoothly as possible with our offer, in the face of some potential pitfalls.
5/5
Excellent! - First Time Buyer
Everybody was very helpful during the process of purchasing my first property. Communication was made easy and emails were promptly replied to.
5/5
Excellent, friendly and professional service! Best in Cardiff!
The team at Moginie James were exceptional in their service from start to finish! They offered friendly helpful advice without be biased. They always had time for us and we felt genuinely well looked after and that our best interests were always in mind. We can't thank them enough! We would highly recommend to anyone looking to buy or sell. You won't be disappointed! Thanks Moginie James!
5/5
Excellent service by Lisa!!
Lisa was very helpful and worked very hard to find the best deal for us. Would definitely recommend!!
4/5
I found Moginie James to be very professional and helpful at all times. I received regular updates on the progress of the purchase and they were quick to answer any questions I had. Special thanks to Jo in Sales and Michelle in Sales Progression. I viewed properties with a number of estate agents and Moginie James were by far the most personable and friendly.
5/5
Polite, helpful, friendly and patient
I work in customer service and it was a pleasure to deal with a company of people who all seem to share my ethos, friendly and approachable, backed up by solid professionalism. I'm a first time buyer and they were very patient with me while I dithered and mixed things up. 10/10 would buy again!
5/5
Great professional service
Very professional and attentive service provided throughout. As a first time buyer I found the sales progression team very happy to answer my questions and provide me and my partner with progress updates on our purchase. Extremely pleased with Morginie James and would reccomend to anyone else looking to buy a property in Cardiff.
4/5
Friendly and professional
Throughout the period I was viewing properties Moginie James were always thoroughly professional, knowledgeable and very helpful. They were also the most friendly agents I came across - adding a personal touch to their diligence, making us feel they genuinely cared about the success of our house hunt.
5/5
Great service from a great team!
Having viewed properties with several agencies within Cardiff, I can honestly say that Morginie James have been one of the most professional and helpful. Always a pleasure to deal with and very helpful advice, especially for a first time buyer such as myself.
5/5
Excellent friendly service
Excellent and friendly service. Financial advisor spent an extended period of time reviewing our details following an unsuccessful application with another provider. The application proceeded smoothly following advice on managing our application details an we were provided with regular updates. Very happy customerr
5/5
Consistently went the extra mile
Friendliness in person, helpfulness over the phone, preparedness to respond to queries and a sense that as the customer we were always at the centre of your focus made buying through MJ a very positive experience. Thank you!
5/5
Excellent agency and very helpful
Very good agency! The agent showed me around, then suggested a slightly bigger property downstairs that would better suit our needs. Then very helpful in helping me securing the property very quickly. Would definitely use again
4/5
Speedy and helpful service
Lisa got us the mortgage we needed in no time at all. She was helpful and friendly and great to work with.
5/5
Excellent service
Lisa at the branch handled our mortgage application and was absolutely fantastic through every step of the process. Would definitely recommend.
5/5
Top Class, Professional Service
House Buying process made easy, by a professional and friendly team. Great communication and everything dealt with very efficiently. Highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
39 reviews from buyers, rated 4.9 out of 5 on average. For example, Simon wrote: "My wife and I were really impressed with the excellent service we received from Cat and all her colleagues at Moginie James. Their straightforward manner and ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.