Trusted Agent profile · Riverway
Verified
★★★★★
549 reviews across 3 platforms
9B Riverway Retail Park, KA12 8AG
Part of Donald Ross Residential, see every office.
Donald Ross Residential's office in Riverway, at 9B Riverway Retail Park, is rated 4.7 out of 5 across 549 reviews on three platforms, including 158 Google reviews rated 4.9.
158
Reviews on Google
This office
118
Reviews on Facebook
Business-wide
273
Reviews on Trustpilot
Business-wide
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Every review we hold for the Riverway office, from every platform, shown as written. First names only.
5/5
TrustpilotAn absolute pleasure to deal with all…
An absolute pleasure to deal with all the way through the sale, kept up to date with all information, thank you to all the ladies in the office, very professional and friendly couldn't ask for better, Gavin, who came to the house, professional service and a pleasure to deal with, highly recommend to anyone to use Donald Ross
4/5
TrustpilotEfficient and personable staff
Efficient and personable staff. Did quite well to circumvent covid situation. Even at 1%, it's a lot of money to pay out for what is actually done.
Thank you Peter, we are glad we able to achieve a great sale price even during the current challenges.
5/5
TrustpilotI cannot recommend Donald Ross highly…
I cannot recommend Donald Ross highly enough! From our initial visit by Gavin through to the administrative, marketing and contractual processes, we have been delighted. All of the staff are approachable, professional and just lovely - just what you need during what is an anxious time! Our huge thanks to the team!
5/5
TrustpilotFirst time using Donald Ross
First time using Donald Ross, can't praise the Ayr team highly enough for guiding us through the sale of our property, very professional with great levels of communication and experience which I would rate as first class, particular appreciation to Nicola & Maureen who are an asset to Donald Ross.
5/5
TrustpilotFlat sold; House bought- Donald Ross #1
We both sold our flat and bought our new home through Donald Ross and we had such a wonderful experience, everything moved so quickly and easily and our experience with staff were extremely helpful and friendly- Fiona in particular who helped with every little question we had! If we ever move, we would certainly work with them again.
5/5
TrustpilotEfficient and Effective Service
An efficient and effective service from Donald Ross Residential. Excellent communication throughout the process from the initial contact with Gavin Urquhart to the final call from Jen confirming the sale. The Home Report and brochure were completed very quickly and our property was on the market within a week. Office staff were always helpful and polite throughout.
5/5
TrustpilotOne of the best in the business!
Communication was top notch and always had the answer for me. Really felt like a valued customer throughout the process. Certainly one of the best in the business as I had looked at multiple properties during the process which many of were shown by Donald Ross. 5 star 🌟
5/5
FacebookFirst class service. Gavin was the complete professional all through my sale.
5/5
FacebookOur house went on the market last Wednesday at 2pm first viewing 4pm that day. Five viewing later the house has been sold well done Ross Estate Agents
Thank you so much Robert. 👍🏼
5/5
TrustpilotWe had a great experience working with…
We had a great experience working with everyone at Donald Ross, from the start of selling our house to it being sold they were in contact with us daily keeping us updated. Our house was sold within days from it being put on the market. All staff were helpful and professional.
5/5
TrustpilotCustomer focused and sincere
I found this company to be very sincere and easy to deal with. Maureen McInnes was a delight, very experienced and straight forward which helped us secure our purchase. The sales and marketing literature was also good.
5/5
TrustpilotProfessional and Efficient Service
Donald Ross Lettings offer a professional and extremely efficient service. I am a Landlord who has used Donald Ross services for years and would highly recommend. Everyone in the Team is great, Fiona in particular is fantastic, I regularly ask her expert opinion on rentals and properties, she is personable, helpful, knowledgeable and very efficient.
5/5
TrustpilotI would definitely recommend this…
I would definitely recommend this company as they are very helpful and understanding with my situation I am a first time buyer so was new to all this and they really helped me and reassured me.
5/5
TrustpilotI would highly recommend the team at…
I would highly recommend the team at Donald Ross very professional kept me updated at all times a pleasure to work with. Elizmccartney
Thank you again Elizabeth, We massively appreciate you coming to us time and time again.
5/5
TrustpilotSelling my house with Donald Ross
A very calm and smooth journey with Donald Ross when selling my house over the usually stressful period of Christmas. I could rely on every member of staff to give their professional advice and offer their expertise and knowledge throughout the process.
5/5
GoogleExcellent service by Bond Estate agents. Very knowledgeable and on the ball! Highly recommend.
Many thanks for the 5 star rating and and highly recommended review.
5/5
GoogleBest estate agent in Chelmsford! We just purchased a house through Bond and were very impressed with Lee and rest of the team. Highly recommend!
Thank you so much for the 5 star rating and such an amazing accolade! We like to think we are the BEST but to hear that said by a client means the world. We hope everything is going well in the new home.
5/5
TrustpilotDonald Ross have the full package
Donald Ross have the full package. Professional, great customer service and nothing to be a bother. I have dealt with Donald Ross a few times over the years and would highly recommend them as one of the top estate agents in Ayrshire. Can’t praise them enough.
5/5
FacebookDonald Ross dealt with my sale and my purchase. Were so helpful right down to the last detail. Nothing was ever a problem for them. would highly recommend
Thank you so much Mark
5/5
TrustpilotQuick and smooth property deal.
I recently went to view a property with Tracey of Donald Ross, in Ardrossan.She was punctual,friendly and informative.This led to a quick offer being put in for the property and the sale will complete in a few weeks.Will be happy to sell or buy with them again.
5/5
TrustpilotExcellent Quick Turnabout
Donald Ross manage a property for me, within three weeks they had it rented out again. Very impressed with all service levels.
Thank you Robin,I will pass on your lovely comments to Fiona and the team.
5/5
GoogleFabulous, attentive customer service. Exercised etiquette alongside attentiveness and tenacity. Honest people who do a good job to keep all parties informed and happy.
We are delighted to hear that you were happy with the service and we really appreciate the 5 star rating. We hope to be of assistance to you again in the future.
5/5
GoogleFantastic service from a professional team!
Thank you Mr Bryce, it feels great to get a 5 star review we appreciate your words
5/5
TrustpilotProfessional & Friendly
Our experience was great from start to finish. Every person I spoke to was professional, helpful & friendly. The communication was excellent and everyone was very approachable. Having had the same experience Donald Ross a few years ago I didn’t even consider using any other companies.
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