Trusted Agent profile · Riverway
Verified
★★★★★
549 reviews across 3 platforms
9B Riverway Retail Park, KA12 8AG
Part of Donald Ross Residential, see every office.
Donald Ross Residential's office in Riverway, at 9B Riverway Retail Park, is rated 4.7 out of 5 across 549 reviews on three platforms, including 158 Google reviews rated 4.9.
158
Reviews on Google
This office
118
Reviews on Facebook
Business-wide
273
Reviews on Trustpilot
Business-wide
Every review we hold for the Riverway office, from every platform, shown as written. First names only.
5/5
FacebookThis is the 3rd time we have used Donald Ross to sell a property and yet again the service has been outstanding. Our property sold in less than a week and the service and communication we received has been friendly and efficient. 1st class service from a truly local business who value their clients. Thanks again for all your hard work.
5/5
TrustpilotFirst Class
As Tenants, we have found Donald Ross (Ayr) absolutely first class in terms of taking our issues seriously and responding in an incredibly fast timeframe. Our issues have been (very) few but when they do arise, it's great to know that there's a professional and dedicated team to help us :)
5/5
TrustpilotAbsolutely first class service from…
Absolutely first class service from everyone at Donald Ross. I recently viewed a property and put an offer in. I was phoned daily with updates and I purchased the property within a week of viewing it. The complete experience was faultless and I would highly recommend Donald Ross.
5/5
TrustpilotVery satisfied customer
Very professional service. From Gavin Urquhart, who gave me excellent advice and the confidence to go ahead with my purchase and sale, to the girls in the office who kept me notified of viewing appointments and results. I would highly recommend Donald Ross to anyone in the housing market.
5/5
TrustpilotThanka to donald ross getting a…
Thanks to donald ross getting a viewing for a property which i took the offer went see a lovely wee place then ring u back put in offer thanks to everyone for helping me out cause i needed i place to go to from trevor caldwell
5/5
TrustpilotExcellent service. EDonald Ross resiAyr provided…
Donald Ross residential in Ayr provided an excellent service when recently selling a property. They were supportive and helpful from our first contact right through the process. Everything they said they would do was done efficiently and on time. I would not hesitate to use this company again.
5/5
TrustpilotI honestly can't thank Donald Ross for…
I honestly can't thank Donald Ross for their help throughout the process of selling my property. Always so informative and made everything so clear and up to date. My brochure was fantastic and definitely helped boost interest in my property and sold it so well.
5/5
TrustpilotProfessionalism
Helpful, courteous and professional staff. My flat was marketed, advertised and sold quickly for a good price. Thank you and ren points to all involved. Would have no hesitation in recommending Donald Ross
5/5
TrustpilotThank you to the entire team for the…
Thank you to the entire team for the professional advice, support and for keeping those viewers coming to see the house! 36 in 4 days, must be some sort of record? Closing date set within a week, and house sold STCM! Highly recommended.
5/5
TrustpilotExcellent
Would highly recommend Donald Ross they were amazing though-out the whole process of us buying our first home 🤩🤩🤩.Especially the Beautiful Maureen she was so so helpful if anyone is looking to buy there new home I would 100% use Donald Ross . Thankyou so much guys ❤️🏡. X
5/5
TrustpilotExcellent service from beginning to…
Excellent service from beginning to end, kept informed all the way though.Definitely 10 out of 10.
Thanks James, 10/10 praise indeed!
5/5
TrustpilotBrilliant experience using Donald Ross…
Brilliant experience using Donald Ross to sell our home. The staff were were friendly, helpful and knowledgeable. Their appointment booking system is great and they keep you up to date with all of the details of your sale. We would highly recommend them.
5/5
TrustpilotClaire provided us with an excellent…
Claire provided us with an excellent service, she was available to answer our queries and if she could not answer she went and found out and then got back to us. I do not think our sale would have happened if it was not for Claire. Thank you.
5/5
Trustpilot😁 Yes
I decided to sell my house with Donald Ross Residential because I liked their attitude and reputation. I wasn't disappointed. Excellent service. So if you want good customer service that puts you and your property as their absolute main focus you've found your Estate agent.
3/5
TrustpilotJuly review
On the whole the selling process delivered a good outcome and the full team in general done a good job. I would have however liked more guidance on the process as I was very new to the selling experience.
5/5
TrustpilotA positive experience at a difficult time
This was a difficult time for me after my mother's passing but all staff I dealt with were friendly, helpful and sympathetic. They helped make the selling process a comfortable experience and were extremely professional throughout.
5/5
TrustpilotGreat Service …
Everyone I dealt with at Donald Ross was extremely helpful throughout the whole process of selling my property. I was kept updated at all times and everything was processed very quickly and efficiently from start to finish. Would 100% recommend to use.
5/5
TrustpilotVery professional
Very professional, and fast responses to emails. We needed to sell quickly, less than a week of meeting Fraser our home was on the market. Amazingly they then got our property sold less than 24 hours later. All staff very helpful and would highly recommend.
5/5
FacebookI would like to thank the member of staff who came out to my property. It made things so much easier for me dealing with somebody professional as well as me feel like they cared. Made things alot easier for me. Thanks again and will be recommending the company to friends and family.
5/5
FacebookDonald Ross is both professional and friendly They guided us through a very quick sale and were at hand at every step from initial contact to sale. I can’t recommend them enough. Thank you to all the Team
5/5
TrustpilotGreat selling experience
Great selling experience from the outset, I was really apprehensive about selling after a stressful experience some years ago but this time it couldn’t have been simpler, and my flat had an offer within the week, delighted. I would completely recommend Donald Ross.
5/5
GoogleExtremely helpful and crucial assistance from mortgage adviser Hannah when purchasing our first home, would highly recommend.
Hi Steve Many thanks for taking the time to share your experience and recommend our service to other potential customers. We hope you will be very happy in your new … More
5/5
TrustpilotHad a positive experience with Donald…
Had a positive experience with Donald Ross on the sale of our house. The viewings were handled by the agents, which is a plus point with small children making the process a much more pleasant experience.
5/5
TrustpilotPositive Experience
Donald Ross kept us well informed as we searched for a property in South Ayrshire. Staff were very helpful in viewings and at the purchase process. Seem to always have a number of properties on the go and we can understand why.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Donald Ross Residential Riverway won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 20222022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send Donald Ross Residential Irvine a message.
Yes. Donald Ross Residential Irvine won Gold for Best Estate Agent Guide 2023 Gold Award, Irvine branch at EA Masters 2022.
