1/5
GoogleAbsolutely aweful they get nothing done. They argue with you on the phone and make things out to be your fault. They are lucky to even get 1 star!!!
Trusted Agent profile · Ripley
Burchell Edwards Ripley reviews
★★★★★
412 reviews across 2 platforms
4 Grosvenor Road, Ripley, DE5 3JF
Burchell Edwards's office in Ripley, at 4 Grosvenor Road, is rated 3.4 out of 5 across 412 reviews on two platforms, including 164 Google reviews rated 4.3.
Reviews
Every review we hold for the Ripley office, from every platform, shown as written. First names only.
Google1/5
TrustpilotUtter liars
Utter liars. Told me my Halifax lending decision (off Halifax) wasn’t worth the paper it was written on?? Absolute jokers and worst agents around, avoid.
5/5
GoogleAlex and Riannah have been so helpful throughout the process of getting our home. Full of knowledge and experience. Would highly recommend
5/5
TrustpilotVery helpful lady we dealt with on…
Very helpful lady we dealt with on renting a property, we requested to see the property several times and nothing was too much trouble and all adhered to the Covid 19 guidelines
1/5
TrustpilotHighly incompetent
Never recommend this company to anyone. We given contract to sell our flat to them in March but still no where near completion. Avoid Avoid please
5/5
TrustpilotRecently put 2 properties up for rent
Recently put 2 properties up for rent , handled brilliantly by Emily. I had tenants in within a week with all the clear information I needed. I would definitely recommend them
5/5
Trustpilotreece - burton branch
reece from the burton branch was incred. made my moving experience really smooth and personal to me. would recommend!
3/5
GoogleCant really comment only know from going with my friend.
5/5
TrustpilotSteven from sheldon branch
Steven from sheldon branch Come and visit my property for valuations, he is very helpful and professional, he promised me to find my ideal house
1/5
TrustpilotWorst experience ever
Worst experience ever. Had issues with rented property for over 18 months and refusing to deal with it. Simply passing from one colleague to another with false promises and lies!
1/5
GoogleUtterly disgusted with Burchell Edwards Ripley. TOTAL LACK of confidentiality and to top it off LIED about information too !!! . Would never use this company... Do yourself a favour and steer very clear!!
1/5
TrustpilotDo not use this company
Do not use this company! They tell you incorrect information, only to catch you as a client. Then they refuse to help you.
5/5
GoogleBonnie couldn't have done more to get the process moving. She kept in regular contact and addressed all issues as they came up. Lovely lady.
1/5
GoogleI would never let this estate agent sell my house or should I say try to sell my house again , the worst experience I have ever had !
1/5
TrustpilotBurchill Edwards worst company ever…
Burchill Edwards worst company ever dealt with never again shocking customer service words cant describe how bad customer service is glad see back company.
2/5
TrustpilotAll very nice at the beginning when…
All very nice at the beginning when they want your business. Manager all fake tan, teeth and smiles.Experience of dealing with them was as much use as a chocolate teapot.
2/5
GoogleStarted off well.. lots of good comments.. positivity re selling .. 8 weeks on.. 6 viewings only. Disappointed.
5/5
GoogleAmazing service. Especially from Molly and Alexandra.
5/5
TrustpilotA professional timely experience from…
A professional timely experience from start to finish. Particular thanks for Emily, Alicia and Stephen
5/5
TrustpilotEmily & Tom
Emily & TomGood communication, they were extremely professional. Would highly recommend their services
2/5
TrustpilotHave provided a "fully managed" service
Have provided a "fully managed" service for one of our properties. Poor communication and little accountability but very happy to take their fees. Would not recommend.
5/5
TrustpilotExcellent service received by Emily
Excellent service received by Emily. She was really helpful and got me a quick moving date.
1/5
TrustpilotConstantly chasing them
Constantly chasing them, don't listen to what you ask of them, unhelpful, loads of better agents out there. Find someone else who is better.
1/5
TrustpilotHard to rate a company when they pick…
Hard to rate a company when they pick up the receiver, put you on hold for 5 seconds, then hang up on you. Repeatedly
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Burchell Edwards Ripley
How many reviews does Burchell Edwards Ripley have?
Burchell Edwards's Ripley office has 412 reviews across two platforms: 164 on Google, 248 on Trustpilot (across the whole business).
What is Burchell Edwards Ripley's rating?
Burchell Edwards Ripley is rated 3.4 out of 5 across all 412 reviews, and 4.3 out of 5 on Google from 164 reviews.
Where is Burchell Edwards's Ripley office?
Burchell Edwards Ripley, 4 Grosvenor Road, Ripley, DE5 3JF.
