Every review we hold for the Richmond office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTill i met with Alex from Corporate Letting Company, i have already met with several agents and looked for several properties. My experience with Alex was so much different than the other agents because starting from the moment we met, he understood what i am looking for and throughout the whole process he was so honest and straightforward. I can recommend Alex if you are looking for an agent who understands your expectations and act accordingly.
Zek · 19 June 2017
Agent replied · 17 June 2024
Good to hear that Alex made your experience of letting a property such a positive one
★★★★★ 5/5
GoogleEasily the best experience we have had with letting agents and a really lovely and professional team. We were new to the area when we moved in last month, having rented in various parts of central London in the past, and TCLC really went above and beyond to ensure our move went smoothly and were incredibly helpful. Many thanks to everyone - and especially Alex, Fiona and Tim with whom we dealt in particular.
The · 19 June 2018
Agent replied · 17 June 2024
From all at TCLC we would like to thank you for taking time out to write such a lovely review it is most appreciated
★★★★★ 5/5
GoogleExtremely satisfied with the service provided by the Corporate Letting Co. Alex was very helpful negotiating the terms to secure the tenancy and Fiona is always on call managing maintenance details.I can recommend this agency. MESonnenberg
Eugenia · 16 April 2024
Agent replied · 17 June 2024
We are pleased that your experience with us has been such a positive one and on behalf of Alex, Fiona and the team thank you for taking time to write your review
★★★★★ 5/5
GoogleI cannot stress what an incredible godsend Alex Decmar has been as a project manager overseeing the renovation of my property. His considerable knowledge, connections and expertise in all things property are truly remarkable.
Christopher · 14 May 2024
Agent replied · 25 August 2024
Alex and all the team at TCLC thank you for your very positive review
★★★★★ 5/5
GoogleAlex is an exceptional estate agent.
- Extremely reliable and honest.
- Clear as to what the service provided is and what to expect.
- Excellent advice.
All my dealing with Alex and his company were seamless.
I would highly recommend using Alex and the Corporate letting company.
JPB · 18 June 2023
Agent replied · 17 June 2024
From Alex and all at TCLC thank you for your great review
★★★★★ 5/5
GoogleAfter meeting Alex, I felt I could put my property in his hands and relax. He was honest and realistic about our property's position in the market. It was important to me to find the right tenants, and I was confident we were aligned on what that meant. I highly recommend Alex for a long-term, trustworthy corporate letting relationship.PositiveResponsiveness, Quality, Professionalism
Patricia · 26 August 2021
Agent replied · 17 June 2024
Thank you for taking time to write us such a good review and we are glad that you had such a positive experience using our company.
★★★★★ 5/5
GoogleA cut above other estate agents. Responsive and professional throughout our tenancy. Thanks Jane, Alex & Tim!
Mack · 15 December 2024
Agent replied · 22 November 2024
Thank you Mr Edge and we wish you well going forwards
★★★★★ 1/5
GoogleStill awful. Very unhelpful, tried to take our deposit until I successfully complained to TDS. Extremely unprofessional behaviour hiding behind a slick veneer. Horrendous.
Alex · 16 February 2026
Agent replied · 17 June 2024
I am the owner of the corporate letting company and declare that from the start. My 5 star review, is of course bias, but I need to address the scurrilous review left by Mr Kirkpatrick. Assuming you do not wish to read too much, the true facts (which are readily provable) are that, sadly he turned out to be a far from satisfactory tenant. Regular complaints from the neighbours about noise, lack of care to the property etc. As a result of this the landlord served notice on him to end the tenancy (which incidentally ended 11 months before Mr Kirkpatrick posted his review). Both landlord and tenant agreed for the deposit dispute to go to the independent Tenancy Deposit Scheme and the landlord was awarded £750 of the £1330 claimed. Not quite as suggested by Mr Kirkpatrick. I would not normally go public with such but it is important that any online reviews for any service or product are factually accurate.
★★★★★ 2/5
GoogleGreat for Landlords, not so great for tenants. They will threaten you so you give up on you rights.
Seyit · 16 March 2026
Agent replied · 17 June 2024
Dear Seyit
Thnak you for the review and, of course we never like to do anything other than excel for both landlords and tenants. The facts here are that your landlord chose not to renew the tenancy with you, after some years, as they wanted to have some renovations completed to the flat and maybe move a family member in. The flat had the renovation completed but was then re-let as the family member chose not to move in. This resulted in a costly two month void period for the landlord. If, with your wholly unreasonable choice of the word threaten, you are referring to the deposit then the tenancy agreement (as all do) allowed for locks to be changed if keys were lost. Keys were lost, the locks were changed on a like for like basis, and this was claimed from your deposit. We consistently had to chase you for your response when dealing with the deposit. Despite your review, we wish you and your family well in your new home.
★★★★★ 5/5
GoogleAfter a long search around Richmond, we finally found a place we loved to call home through the Corporate Lettings Company. Alex was responsive and very flexible despite very challenging conditions in the height of the third lockdown. Have already recommended to a friend and would gladly let through the CLC again
Yosra · 18 June 2022
Agent replied · 17 June 2024
Thank you so much for your great review and the said recommendation from Alex and the team at TCLC
★★★★★ 5/5
GoogleHighly recommended. Honest real estate agency, which is hard to find in London. They helped me in every aspect of renting, advising and the most importantly showed me the properties I was asking for. Their communication was very clear and fast, yet they never made disturbing 1000s of calls a day. Many thanks to Alex (Decmar Marla) and all the team.
Aykut · 18 June 2020
Agent replied · 17 June 2024
Thank you for your great review and we are very happy that you had such a good experience using our company
★★★★★ 1/5
GoogleIf I could leave no stars I would!
Terrible customer service would recommend you avoid at all costs! Spoke to Alex who tried to give me a speech about the rental market with pets. Completely incorrect information given and when I tried to explain how this is wrong he got very short. Didn't even end the conversation withe me just put the phone down.
Sara · 19 June 2018
Agent replied · 17 June 2024
Thank you Sara for taking the time to leave a review and as the owner of the corporate letting company, I would like to take the opportunity to respond. The two properties which you recently enquired about do not allow pets under their head lease, therefore it would have been a complete waste of your time to show them to you. I do understand how frustrating this can be, however, unfortunately, a no pet clause is something which is applicable on many apartment blocks and as agents, we do not have any control over it. However, what we do have control over is the expertise of our staff, our excellent customer service and our knowledge of the industry and in particular head leases of apartments blocks in our area. I am, therefore, more than confident that Alex provided you with the best possible advice and on a final note, as Alex and I share office space, I can definitely confirm that the conversation was not ended abruptly from our end. We wish you the very best in your property search.
★★★★★ 5/5
GoogleThe Corporate Lettings agency found me the perfect tenant in less than a week at the full rental asking price and they completed all the relevant checks and paperwork for me without any fuss. The icing on the cake was their percentage, which is less than local lettings agents who cannot guarantee the same calibre of tenant. I highly recommend Alex & his team.
Rose · 19 June 2018
Agent replied · 17 June 2024
Thank you for your review it is very much appreciated
★★★★★ 5/5
GoogleI rented a flat through the Corporate Letting Company and everyone in the team has been fantastic. Alex made the process of finding and securing the flat completely painless and was very professional and responsive to all my queries.
Sophie · 18 June 2023
Agent replied · 17 June 2024
Thank you for taking time to give such a positive review to our company it is very much appreciated by all at TCLC
★★★★★ 5/5
GoogleMany thanks to Tim and Alex for being so responsive and helpful during my tenancy.
They made being a tenant much easier both while starting and leaving the tenancy. A class act all the way through.
I would highly recommend them to prospective tenants.PositiveResponsiveness, Quality, Professionalism, Value
Alexander · 18 June 2022
Agent replied · 17 June 2024
Thank you for taking time to write a review for us it is most appreciated and we are glad that you had a good experience renting through us.
★★★★★ 5/5
GoogleWe are renting off the Corporate Letting Company and Alex dealt with our rental. He was absolutely amazing - very attentive and listened to everything we wanted and needed.
We've been living in the property for a couple of weeks and any questions or troubles we've had Fiona has been amazing and got on the case straight away.
Highly recommend them.
Emily · 19 June 2018
Agent replied · 17 June 2024
Thank you for your comments we are glad that you are happy with the service we provide
★★★★★ 5/5
GoogleThe corporate letting company helped our tenancy in Richmond Estate in October 2020. Both Alex and Tim were responsive and informative. They have good knowledge about the area and the particular estate as well as good working relationship. TCLC was recommended to us and I would certainly recommend their services.PositiveResponsiveness, Value
Emre · 26 August 2021
Agent replied · 17 June 2024
We are glad that you had such a positive experience using our services and thank you from all at TCLC for taking time to write us a review.
★★★★★ 5/5
GoogleWe had the pleasure of working with Alex and the team and everything went super smoothly. We were in a rush to find a place and everyone helped and from the moment we saw till we moved everything happened quickly and very professional. Also the checking process was very efficient and the house was super clean. Many thanks to all
Turchian · 19 June 2018
Agent replied · 17 June 2024
Thank you for your review
★★★★★ 5/5
GoogleI have worked with the Corporate Letting Company for 7 years now and I can honestly say I have never had a bad experience. The whole team are friendly and professional. They go over and beyond to deliver an excellent service and are always on hand to help with problems that arise. I would 100% recommend Tim and the team.
Hayley · 27 October 2017
Agent replied · 25 October 2024
Thank you for your comments the whole team at TCLC appreciate it
★★★★★ 5/5
GoogleThe Letting Company has made it easy for us to get into our new home quickly. Background checks have been handled quickly and respectfully. Any issue mentioned during the tenancy has been addressed promptly.
Andreas · 21 August 2025
Agent replied · 23 October 2025
We are glad to hear that you have had such a positive experience using our company and thank you for taking time to post your review
★★★★★ 5/5
GoogleI have worked with the Corporate Letting Company for 7 years now and I can honestly say I have never had a bad experience. The whole team are friendly and professional. They go over and beyond to deliver an excellent service and are always on hand to help with problems that arise. I would 100% recommend Tim and the team.
Hayley · 19 June 2017
Agent replied · 17 June 2024
Thank you for your comments the whole team at TCLC appreciate it
★★★★★ 5/5
GoogleThank you to Fiona, Alex and Tim for being so understanding and helpful in my move. Appreciate the work they have done and the help they have given. I’ve rented from a lot of places and this has definitely been my best renting experience.
Rebecca · 18 June 2022
Agent replied · 17 June 2024
Thank you for your lovely review and we are pleased that you had a great experience with our company
★★★★★ 5/5
GoogleThe Corporate Letting Company were recommended to me by local friends and as a first time landlord I have been extremely impressed with the service given by Tim, Alex and the team. They know the local area, are an absolute pleasure to deal with and found high quality tenants in record time! I will certainly recommend to others!
Gill · 19 June 2018
Agent replied · 17 June 2024
Thank you for your review from all at TCLC
★★★★★ 5/5
GoogleAmazing service from Alex and Tom. professional agents work for all negotiation progress and renew contracts. Fiona was excellent to have rapid response when we have any issue and repairing work of house.
TANG · 18 June 2023
Agent replied · 17 June 2024
Thank you for your great review from all at TCLC
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