Every review we hold for the Richmond office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Paris from Dexters Kew office, and I couldn't be happier with the experience. Paris is not only a true professional but also a genuinely caring and dedicated individual.
From the moment I met Paris, it was evident that she had a deep knowledge of the real estate market and a keen understanding of my specific needs and preferences and took the time to listen to what I was looking for in a property and worked tirelessly to find the perfect match.
I wholeheartedly recommend Paris as an estate agent. If you're in need of a top-notch estate agent who truly cares about their clients, Paris is the one to choose.
Paolo · 14 February 2024
Agent replied · 13 June 2024
Dear Paolo, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Paris, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleVery impressed by extremely professional Dexter service, they were super prompt, patient, kept me calm, always kept me updated on the progress and ensured smooth transition. Special mention to Lilyella and Simon who I have engaged with throughout, thank you.
Milan · 7 September 2025
Agent replied · 16 April 2026
Dear Milan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleI had a fantastic experience with Dexters, thanks to the outstanding service provided by Maddie. She went above and beyond to ensure everything ran smoothly. Which is especially helpful when looking for somewhere to rent can be so …
Jess · 16 September 2025
Agent replied · 9 September 2025
Dear Jess, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleLilyella has been very supportive in my search for a property. Friendly, informative and patient, always happy to answer any questions!
Sienna · 16 February 2026
Agent replied · 16 April 2026
Dear Sienna, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleLilyella was professional, responsive, and made the whole process smooth and stress-free. Great local knowledge and excellent communication. Highly recommend.
Lauren · 16 February 2026
Agent replied · 16 April 2026
Dear Lauren, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleI recently worked with this Luke to let out my flat, and the experience was excellent from start to finish. He was professional, proactive, and clearly knowledgeable about the local market, which helped secure strong interest from quality tenants very quickly.
Communication was consistent and transparent throughout the entire process. I was kept updated at every stage, and any questions I had were answered promptly and clearly.
Sunny · 16 February 2026
Agent replied · 16 April 2026
Dear Sunny, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleLuke was a really helpful agent and had great communication skills, I would recommend speaking to him for help/advice
Ben · 16 February 2026
Agent replied · 16 April 2026
Dear Ben, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleLilyella was really helpful in finding new tenants for my flat, thanks to her and the dexters team
George · 16 February 2026
Agent replied · 16 April 2026
Dear George, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleArmando from Dexters in Kew has been so helpful in the chaos that comes with finding a new property and moving house (with small kids). There has been no faff, no long conversations about this or that, he knows what I'm looking for and he's shown me all the properties that match my requirements, he always reaches out and checks up on you yet he's never pushy, we are still in search for the perfect property but I am thankful to have this professional to help along the way. Rafhya Mughal
Rafhya · 17 October 2023
Agent replied · 13 June 2024
Dear Rafhya, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Armando, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLilyella has been a great help so far! Super professional and very easy to communicate with
Bhavik · 16 February 2026
Agent replied · 16 April 2026
Dear Bhavik, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleArmando Ibisi has been one of the most helpful agents I have ever worked with in finding a property for my clients. His proffessional and personable approach was second to none, and being very fast to respond to any queries.
Dextors hopefully appreciate the hard work he puts in as I know finding the right property can be a very difficult task.
I wish him all the best in his career as he truly deserves it!! Thank you Armando.
Valerie · 17 September 2023
Agent replied · 13 June 2024
Dear Valerie, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLilyella was fantastic to deal with. Efficient and helpful, thank you again Dexters Kew!
Claudia · 16 February 2026
Agent replied · 16 April 2026
Dear Claudia, Thank you for leaving a Google review for our Kew office. Kind regards, Asma
★★★★★ 5/5
GoogleLuke has been very communicative and respectful to where we would like to live
Chantal · 16 February 2026
Agent replied · 16 April 2026
Dear Chantel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleAs a landlord, I have used Dexters' Letting Services in Kew for about 10 years. Over the last 12 months, Beth and her team, (in particular, Alexandra), have gone over and beyond to help. Nothing seems to be too much trouble. When I have been faced with problems, Beth and her team have suggested creative solutions and carried them out with apparent ease. They are courteous, prompt, and easy to communicate with, even outside of published office hours. Dexters was recommended to me as a Letting Services which achieve results. I wholeheartedly support and uphold that recommendation over the years that we have done business together. Beth and her team exemplify this recommendation and, in my opinion, provide outstanding customer service. Thank you.
Catherine · 14 June 2023
Agent replied · 13 June 2024
Dear Catherine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI registered my details at another branch of Dexters. I was promptly contacted by Marcos Arellano, who had a beautiful property in Kew Gardens in mind for me. I needed to move in as soon as possible, and he took into account all of my personal preferences. He was so friendly, professional and kind. He always kept me up to date and posted. It made the whole process so much easier. I would definitely recommend Marcos from Dexters, Kew Gardens. Thank you so much Marcos
Anna-stella · 14 June 2023
Agent replied · 13 June 2024
Dear Anna-stella, It’s great to hear that you have had a brilliant experience with our Kew office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLilyella was incredibly helpful and responsive and made the process very straightforward
Tattie · 16 February 2026
Agent replied · 16 April 2026
Dear Tattie, Thank you for taking the time to leave a lovely review regarding Lilyella. Kind regards, Asma
★★★★★ 5/5
GoogleI had a wonderful experience working with Paris she was extremely knowledgeable about the market and was able to help me find the perfect property to fit my needs. The entire process was seamless from start to finish, and I always felt like I was in good hands. Their communication was excellent, and I never had to worry about being left in the dark about anything. I highly recommend Paris to anyone looking for a top-notch real estate experience!
Reece · 14 June 2023
Agent replied · 13 June 2024
Dear Reece, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Paris, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLilyella has been absolutely phenomenal in helping my partner and I look for and sign for our new rental flat - she's responsive, proactive, and kept us in the loop throughout the entire process which was much appreciated as I've had problems with communication from estate agents in the past. She was a joy to work with, and we're very happy to be moving into a flat with Dexters!
Marika · 7 June 2025
★★★★★ 5/5
GoogleLuke at Dexter's Kew was professional, great at communicating and had all the answers to my questions about the property I was interested in. Thanks for your hard work, Luke!
Ben · 19 August 2025
Agent replied · 9 September 2025
Dear Ben, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleLilyella has been very helpful when speaking on the phone
Ellis · 16 February 2026
Agent replied · 16 April 2026
Dear Ellis, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI had the pleasure of working with Aoife, and she has been fantastic throughout the entire process. Everything was handled smoothly, and she kept me updated at every step with prompt and clear communication. Her professionalism and responsiveness made this experience incredibly stress-free. I would recommend her to anyone looking for a great service
Nathan · 23 September 2024
Agent replied · 13 June 2024
Dear Nathan, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and Aoife and the team in our Kew office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleI worked with Katie Goodman at Dexter's on my property search in Kew. I was impressed with her attention to maintaining contact and ensuring that I was up to date on the latest offerings. I didn't have to chase down leads on property which was a big help in what has been a very stressful search in today's property market. I will certainly be using Dexter's again on any future property search. Donna in Richmond
Caribe · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI was shown some properties by estate agent Aoife, and this progressed into us getting a place. Aoife was lovely, professional, friendly and informative at all times and was a pleasure to work with. She had great communication and was never hard to get hold of. My experience was thoroughly a good one.
Isabel · 25 July 2024
Agent replied · 23 October 2024
Dear Isabel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Milad from Dexters while searching for a flat to rent, and I couldn't be happier with the experience. Milad is professional and knowledgeable, patient and understanding of my needs. I found the perfect flat that met all my criteria and more. I highly recommend Milad to anyone looking for a new home.
Veria · 15 March 2024
Agent replied · 13 June 2024
Dear Veria, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review regarding Milad. Kind regards, Asma, Customer Relations Team
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