Trusted Agent profile · Richmond upon Thames
★★★★★
1,539 reviews across 3 platforms
25 London Road, Twickenham, TW1 3SX, Richmond upon Thames, TW1 3SX
Stirling Ackroyd's office in Richmond upon Thames, at 25 London Road, is rated 4.4 out of 5 across 1,539 reviews on three platforms, including 189 Google reviews rated 4.7.
189
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,314
Reviews on Trustpilot
Business-wide
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotStirling Ackroyd lettings service.
Stirling Ackroyd lettings service.Clive Martin of Stirling Ackroyd provides an excellent, efficient and practical service in the letting of our flat. He has done so for over three years now and I can rely on him to look after both the Tenants but also our most valuable asset - the flat.Stephen Woodward
5/5
TrustpilotAntonios - Central Team
My first interaction with Stirling Ackroyd, Central Team was excellent. I was assisted by a great chap called Antonios. He was a top professional and really knew his stuff regarding the current market, which was refreshing. I will be sure to use Antonios & Stirling Ackroyd again to deal with my properties.
5/5
TrustpilotWhere do I start
Where do I start? Ashley at head office was brilliant. She was very friendly yet professional and talked me through my entire enquiry over the phone. She was extremely polite and patient with me and answered all of my queries… a great asset to your Stirling Ackroyd team! Thank you again Ashley!
5/5
TrustpilotGood communication and follow up
Thorough survey. Surveyor contacted us before to see if we wanted any particular issues looked at. Contacted us on the day, after the survey completed, to give initial comments. Followed up the report with a Q&A call.
5/5
GoogleI've used Townends for both selling and letting properties. Although I am usually very happy with the way things go, I must highlight Stephanie Vassar's work. She is not only extremely professional an effective, but her way to communicate is affable and reassuring. I wish I could have her taking care of every issue in my life!
5/5
TrustpilotI called Stirling Ackroyd for some…
I called Stirling Ackroyd for some further details on a property, and had brilliant service from Jake who walked me through any questions I had and offered some brilliant advice - really helpful and great to speak to!
1/5
TrustpilotAbsolutely terrible experience with…
Absolutely terrible experience with Stirling Ackroyd. Came into the flat without any permission on multiple occasions. Locked us out of our flat meaning we had to stay in a hotel overnight with none of our belongings. They then tried to make us wait until the office closed at 4pm before coming to open the door to let us in.
5/5
TrustpilotWould highly recommend Stirling ackroyd…
Would highly recommend Stirling ackroyd fantastic company! Very impressed with our surveyor very detailed report and gave lots of advice on top of this😃 Would definitely use again!! A++++++
5/5
TrustpilotBereavement support
Stirling Ackroyd have been beyond supportive over many years with our property needs as a family. Her advice has been invaluable and we are thankful for her help now and in the future.
1/5
FacebookAbsolute bunch of cowboys. Bottom feeders. Only low life landlords use them. Avoid any property to let with them. No education needed to work in lettings, and it shows.
5/5
TrustpilotI cannot praise Adam highly enough
I cannot praise Adam highly enough, even though I didn’t find a suitable property to rent through him he worked tirelessly to try and help me. I wouldn’t hesitate to contact him again if I was looking and will recommend his services to any friends or relatives searching for a property.
5/5
TrustpilotProfessional & Friendly service
Professional & Friendly serviceLeo at Stirling Ackroyd is a very professional and friendly person, we had a very pleasant experience with him. We were trying to rent this apartment, and thanks to his fast response, we actually sort everything out in one week.
5/5
TrustpilotA great letting agency
A great letting agency - efficient, straightforward, and with an excellent knowledge of the market. They move quickly and have never failed to find good tenants. I would highly recommend!
Thanks for taking the time to review us Alex, we appreciate it.
5/5
TrustpilotOutstanding service
Extremely happy with the service we received. Stirling Ackroyds professionalism, passion and more importantly strong dedication helped the process so much easier. All details were communicated to us throughout and we were very satisfied with the result. I would strongly recommend Stirling Ackroyd and wouldn’t hesitate to use them again.
5/5
TrustpilotKarina!!
I continuously have dealings with Karina Selway, She is absolutely fantastic, always a pleasure to speak too and always bringing me a smile!!Could not recommend her enough, hard working and always a delight, she is on hand to help whenever I need her:)
5/5
TrustpilotWe've chatted with various members of…
We've chatted with various members of staff here and they have gone above and beyond on a number of things of late-excellent service, they've upped their game for sure
5/5
Trustpilotfirst impressions of Stirling…
My first impressions of Stirling Ackroyd was made seamless and very positive after speaking with Alex who booked a valuation. He was very knowledgeable and understanding of a new customer
5/5
TrustpilotThe team at Stirling Ackroyd are all …
The team at Stirling Ackroyd are all superb - efficient, responsive, and endlessly helpful. I would particularly single out Abhijit Goopta in Renewals, Julie McPherson, and Jacqueline Birnie.Lynne Kirwin
Thanks Lynne it's always good to hear when we've delivered great teamwork
5/5
TrustpilotI have found Sandra incredibly…
I have found Sandra incredibly professional and helpful when speaking with her on the phone a few times. She is warm, knowledgeable and always goes the extra mile. I highly recommend Stirling Ackroyd, Addlestone. Fantastic team and inspirational manager.
5/5
TrustpilotHad good help from Liam all the way …
Had good help from Liam all the way through the process. Always responding quick and to point which was valuable to us with a tight time schedule at hand.
Thank you for taking the time to leave your comments Jakob
5/5
TrustpilotIt has been our first meeting with an…
It has been our first meeting with an estate agent for a letting and turned out very well. Explanation of procedures and different options were outstanding.
5/5
TrustpilotHighly recommended
Highly recommended as they are very proactive and responsive. I'm a property manager and have been dealing with Stirling Ackroyd since 2014 on behalf of the landlord.Recently Daryl, Jacqueline and Rahat to name a few have been very helpful and informative.
5/5
TrustpilotIssac at Stirling was very helpful in…
Issac at Stirling was very helpful in guiding me through sale process and introducing me to auction options for my benefit and explained to me how’s property market going, I would definitely recommend Stirling estate agent to others.
5/5
TrustpilotDORA ZLATAR WAS GREAT 👍
One of the best estate agents i have ever dealt with.Their service is top quality and excellen. Ive been dealing with DORA ZLATAR.... and she provides excellent customer service.. I would definitely recommend others
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