Trusted Agent profile · Richmond upon Thames
★★★★★
1,479 reviews across 3 platforms
25 London Road, Twickenham, TW1 3SX, Richmond upon Thames, TW1 3SX
Stirling Ackroyd's office in Richmond upon Thames, at 25 London Road, is rated 4.3 out of 5 across 1,479 reviews on three platforms, including 129 Google reviews rated 4.6.
129
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,314
Reviews on Trustpilot
Business-wide
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotSterling service from Stirling Ackroyd
Spoke to a lovely young chap, Ryan Johnson, who was prompt, informative and thorough in establishing requirements as well as managing expectations. Courteous and thoroughly professional. I was very impressed
5/5
TrustpilotExcellent service
Just had dealings with Joel and Rodney from the Twickenham branch. They were so helpful and professional - very different from my past dealings with estate agents. I would definitely recommend them.
5/5
TrustpilotExcellent Service
David from the Twickenham branch was extremely helpful with my move to my new property, he was always at hand to help with any questions I had and made the process very easy and efficient. Would definitely recommend.
5/5
TrustpilotQuick & helpful response to valuation request
Alex (booking agent) responded very quickly to my request for a valuation & was pleasant & helpful on the phone, booking me into a valuation slot the following day.
5/5
TrustpilotProfessional and experienced
Stirling Ackroyd was extremely professional, going the extra mile to make sure I could take the right decision even if it wasn’t necessarily in their best interest
4/5
Trustpilotcall was very friendly and to the point…
call was very friendly and to the point , and she get me the appointment for a viewing in a short notice which is not easy
5/5
TrustpilotAdrian from the shoreditch office was…
Adrian from the shoreditch office was very helpful throughout the process of buying. He chased up and checked in which made the experience smoother.
5/5
TrustpilotThe surveyor was very thorough
The surveyor was very thorough, explained things in understandable terms and was open to giving us an explanation on things we were not clear on.
5/5
TrustpilotVery thought provoking meeting and some…
Very thought provoking meeting and some sound advice given even as I'm not about to put my property on the market. Will definitely be in touch again when the need arises.
5/5
TrustpilotMove in Manager
I recently moved in to my property with the assistance from a move in manager named Bethany. She was Continuously helpful throughout the process and kept both me and husband in the loop. Really made the difference to us!
5/5
TrustpilotEmma is brilliant!
Our new property manager, Emma Hawes, is brilliant! Emma, thank you for always being so quick to help us out with any issues that arise at our rental property here in Egham - we really appreciate it.
5/5
TrustpilotAbby Gooptu Renewals Manager. He puts the Stirling into Ackroyd.
Abby Gooptu Renewals Manager at Bankside has looked after my small portfolio of properties over the years with a diligent efficient professionalism which is unsurpassed. I can always rely on him to get back to me with any information requests that I may have.The guy puts the Stirling into Ackroyd!
5/5
TrustpilotReally great experience buying a new…
Really great experience buying a new flat through Stirling Ackroyd. Steve helped me get a mortgage and guided me through help to buy as I was not familiar with the scheme. I'm now happy having just completed my purchase and very grateful for all the help I received.
5/5
TrustpilotHad a very good service from Abby …
Had a very good service from Abby Gooptu in the renewals department, renewing a tenancy on my flat
Many thanks Patrick for taking the time to leave a review, we appreciate it.
5/5
TrustpilotProbate valuation
Very Kindly gave a valuation for probate of my late mothers property even though may not be selling for some years.
4/5
TrustpilotGood representative of the company
I found Ellie both professional and helpful- an excellent representative of the company
5/5
TrustpilotThe most trustworthy agent I have ever…
The most trustworthy agent I have ever seen since I moved to the UK.Especially support from Victoria Aderibigbe are always quick and accurate, very keen to help on every step.
5/5
TrustpilotGreat support
Alex supported me through my search and getting me mortgage advice. He was well presented and advise was truly great, supporting me through my situation.
5/5
TrustpilotGreat Service
Really friendly, fast, and helpful service while searching for properties to purchase with Rino.
5/5
TrustpilotExcellent costumer service provided.
Excellent costumer service provided.I have been provided in a acceptable time, all that I need to clearly guide me on my property acquisition.
1/5
TrustpilotZero star Bad property management ever
After you move in they don’t care about you they don’t answer your email , I’m waiting for 3 months to got my money back unfortunately they don’t answer me , now i’ve to complain to the court be aware don’t deal with him
5/5
TrustpilotGreat job of Abby Gooptu Renewals Manager
It has been a great pleasure to have Abby to manage my new tenancy. He was always very professional and I was very pleased by his efficiency, willingness to help and friendliness. All round I keep a very good impression regarding Sterling Ackroyd thanks to his great job.
5/5
TrustpilotExcellent experience
Had some problems with the boiler so I contacted my property manager Clive Martin. He immediately arranged someone to come and fix it. Clive has always been professional and helpful, and answered all the questions quickly.
1/5
TrustpilotQuick to take your money
Quick to take your money, but no interest in sticking to contractural obligations once the money is in their pocket.Unless you have access to a limitless pot of disposable cash I would avoid this company.
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