5/5
TrustpilotBecky was very helpful and efficient
Becky was very helpful and efficient. Great service
Trusted Agent profile · Richmond upon Thames
Stirling Ackroyd Twickenham reviews in Richmond upon Thames
★★★★★
1,539 reviews across 3 platforms
25 London Road, Twickenham, TW1 3SX, Richmond upon Thames, TW1 3SX
Stirling Ackroyd's office in Richmond upon Thames, at 25 London Road, is rated 4.4 out of 5 across 1,539 reviews on three platforms, including 189 Google reviews rated 4.7.
189
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,314
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotJust want to say a MASSIVE thank you to…
Just want to say a MASSIVE thank you to my property manager Ben, and the team at Stirling. They are always there when I’ve needed them, really down to earth company with true professionals on their team.I wouldn’t hesitate for a second to recommend them to anyone I know.If I could give 10 stars I would!
5/5
TrustpilotA Real Pleasure...
I had the pleasure of marketing my property with Stirling Ackroyd in 2017, with the sale completing in December. In particular I would personally like to personally thank 'Caroline Offergelt' who's enthusiasm, knowledge and professionalism far exceeded my expectations. Caroline proactively worked with my solicitor and the buyer to ensure a smooth transition from start to finish. I couldn't have asked for a better Negotiator! Thank You,Paul
5/5
TrustpilotHad a lovely conversation with David…
Had a lovely conversation with David Harvey today. He was extremely helpful and patient. I got off the phone feeling happy with the information I had received. I am looking forward with the action plan we discussed at this early stage regarding my property.Thanks, J.K.Malhi
5/5
TrustpilotExcellent service
Excellent service. Used this company twice and surveyor was very thorough. Letting us know by phone some details about the house we were buying that we didn’t know. Also report was comprehensive.
5/5
TrustpilotWe are very pleased with the excellent…
We are very pleased with the excellent service provided by Aimee Croucher, the Property Manager. She is friendly, kind and always offers a help if there is any issue. She is really amazing, I don’t want to miss a chance to thank her and team for all your kindness and support to us.
5/5
TrustpilotProfessional and Brilliant
I had the opportunity to work with Sam and Leyla, they are absolutely brilliant. The attention and the time of response were amazing. They helped me a lot with the process, I closed my new apartment deal in less than 3 business days. I highly recommend them.
1/5
TrustpilotThey r worse’s company ever
They r worse’s company ever. If u can don’t rent or use this company
Agent replied · 22 October 2024
Hi Fatih, we pride ourselves on the great service we offer, I am sorry that this has not been your experience. I would love an opportunity to work with you to understand what may have happened, if you would like me to do this, please provide further information by emailing help@stirlingackroyd.com - Amber
5/5
TrustpilotHelpful and efficient Service
Joel G was extremely helpful in organising a property valuation and took the time to listen and advise accordingly. He was knowledgeable and friendly and did not push. Gave me a very favourable impression of the company at first glance. Thank you!
3/5
TrustpilotIt is confusing to deal with so many…
It is confusing to deal with so many different people accross different branches, and sometimes information gets lost along the way. I am grateful though for Daryl Bourgeois who is my go to person in the agency and always helps resolve any issues, whether they are in his direct line of work or not.
5/5
TrustpilotExcellent Service
Im really pleased with the service provided by Melissa (Property Manager) who helped resolve a whole host of issues during my property letting. Efficient and great communication which made the whole process really easy and worked really hard to resolve any issues that I had. A credit to the company - Thank you !
5/5
TrustpilotGreat service
I was connected to Mr David Harvey, he was very friendly and helpful. Provided me with all the details of the properties I wanted to view and arranged an ideal time for viewing. Much appreciated.
5/5
TrustpilotAbby Goopta in the tenancy renewals…
Abby Goopta in the tenancy renewals section did a great job, completely trouble free.Thanks Abby.
5/5
TrustpilotIain from Stirling Ackroyd customer service is 10/10
Iain from Stirling Ackroyd has honestly been so helpful. He listened to my concerns regarding another agent and provided multiple possible solutions. His communication is 10/10 and if I have further business I will definitely be giving him a call.
5/5
TrustpilotHad a survey carried out on Thursday…
Kieran carried out the survey on Thursday 21.07.22. He called me to ask if I had any concerns he needed to pay attention to. The report from him was in my mailbox the next evening. Very professional. An excellent service. Very professional. I would really recommend this company
5/5
TrustpilotI got a call from David Harvey…
I got a call from David Harvey regarding my BTL properties . He was very polite and very informative. We had a chat about the current market , inflation etc. I found him very helpful and patient. Well done!!
5/5
TrustpilotHappy experience
I am happy with the services that I received from Victoria Aderibigbe, Stacie William and Tom Crowe . The whole process of letting my apartment was smooth and efficient . All my queries were dealt with promptly and effectively .
5/5
TrustpilotStirling Ackroyd
Stirling Ackroyd, Sales and Lettings Specialists have been fantastic in helping us get our now home...Special thanks goes to Mr Nelson Poku for all his help, dedication and understanding.. He was very supportive, always willing to help and going the extra mile for us... Thank you all so much
5/5
TrustpilotGreat service
Maximilian Dobos provided an excellent service as letting consultant for us. He always kept in touch and managed to make the process of securing the property and moving in smooth and efficient. The agency has been transparent and attentive.
5/5
TrustpilotI have been speaking with Rino Russo…
I have been speaking with Rino Russo over at Stirling Ackroyd for many years now, he is extremely knowledgeable about the market and always there to assist with my properties. I would highly recommend Stirling Ackroyd to anyone
5/5
TrustpilotStirling Ackroyd lettings service.
Stirling Ackroyd lettings service.Clive Martin of Stirling Ackroyd provides an excellent, efficient and practical service in the letting of our flat. He has done so for over three years now and I can rely on him to look after both the Tenants but also our most valuable asset - the flat.Stephen Woodward
5/5
TrustpilotAntonios - Central Team
My first interaction with Stirling Ackroyd, Central Team was excellent. I was assisted by a great chap called Antonios. He was a top professional and really knew his stuff regarding the current market, which was refreshing. I will be sure to use Antonios & Stirling Ackroyd again to deal with my properties.
5/5
TrustpilotWhere do I start
Where do I start? Ashley at head office was brilliant. She was very friendly yet professional and talked me through my entire enquiry over the phone. She was extremely polite and patient with me and answered all of my queries… a great asset to your Stirling Ackroyd team! Thank you again Ashley!
5/5
TrustpilotGood communication and follow up
Thorough survey. Surveyor contacted us before to see if we wanted any particular issues looked at. Contacted us on the day, after the survey completed, to give initial comments. Followed up the report with a Q&A call.
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