Snellers Twickenham reviews in Richmond upon Thames

★★★★★ 5/5

Trustpilot

I recently visited a property with…

I recently visited a property with Sonia, I had changed my mind and then last minute revisited. Sonia was extremely professional, her personality is so warm, and infectious that she really was part of my decision to really go for the purchase of property. I would like to thank her as I am overwhelmed by my purchase in the best way possible and she has made the experience nothing but brilliant. I wish you all the luck in the world Sonia. You really are a attribute to Snellers.

Nida · 27 May 2021

★★★★★ 5/5

Trustpilot

Helping us make a rented property our home

Bethany has been looking after our tenancy with great professionalism, transparency, and personability. We've always received a quick response when reaching out over email with any question or issue, and would recommend Snellers for renting and would be happy to rent from them again in the future. Thanks for helping us make a property our home!

Ben · 5 December 2023

★★★★★ 5/5

Google

Very Professional service provided by Snellers Estate Agency. A specially Mr. Agnivesh Foolchand was very kind and helpful, He made the process simple and smooth for us , and we appreciate his patience and expertise! Once again thank you Mr. Foolchand and Snellers Team!

Roza · 24 July 2024

★★★★★ 5/5

Trustpilot

Amazing supportive team

Matthew was absolutely amazing. Really helpful booking viewings and taking in account our busy schedule. We felt really supported and constantly being updated during the selection and checks period. I would absolutely recommend this agency, Matthew was the one we spoke the most but everyone was very friendly and polite. Thank you very much for helping us find our new home

Ana · 17 July 2023

★★★★★ 5/5

Google

Phoebe Fossett and her colleagues at Snellers, especially Kris Elgar, were so kind, thoughtful and thorough during my search for a property in and around Twickenham. Phoebe's kind manner, attention to detail, professionalism and understanding of my wants and needs were exemplary. I recommend her highly indeed.

Kelly · 25 May 2024

★★★★★ 5/5

Google

Rachel was incredibly helpful in setting up three viewings in one day for me as I don’t live in the area and needed to maximise my visit. She was punctual, knowledgeable, polite, professional and so thoughtful. Much appreciated.

Lynn · 15 October 2024

★★★★★ 5/5

Google

Zach from the Lettings Team at Snellers was so kind and professional, on hand to answer any questions I had, matching me to the perfect studio that I couldn't be happier with. The team are so friendly and efficient at all stages of the lettings process and I highly recommend to anyone looking for an honest and well informed service. Thank you Zach and Snellers for making my first rental experience so positive!PositiveResponsiveness, Quality, Professionalism, Value

Naomi · 23 October 2021

★★★★★ 5/5

Google

We recently put an offer to purchase on a fantastic property that Jack had shown us. Jack has been amazing walking us through the process and helping us navigate the challenges involved with buying a house. Jack went above and beyond helping us unblock our purchase helping the selling find a new property. Thanks so much to Jack and his team for making our purchase happen!!!

Dave · 11 January 2023

★★★★★ 5/5

Google

The service given by Snellers Twickenham is amazing, we have been very happy with working them, guiding us through all the pieces of tenancy from start to end with very rapid high quality service. We would defininetely recommend them!

Burcu · 22 September 2024

★★★★★ 5/5

Google

Martin is brilliant and professional. We are so glad to have his help on our transaction. He has been very supportive and responsive throughout the whole process. He is always on top of all matters and well-connected with different stakeholders. You don’t have to worry about your transaction if it’s in Martin’s good hands. Great service from Martin and I will highly recommend him to our friends too.

Wendy · 23 October 2022

★★★★★ 5/5

Google

We are using Snellers for our current house move within the Twickenham area. In the slow pre-Brexit market at the end of 2019 we were in a position where we were ready to sell but waiting for the perfect house to come along. In order to get prepared, we had several Twickenham agents come in to look round and advise us and value our property. Aaron from Snellers was one of these agents and, similar to the others, gave a convincing pitch and appraisal of the apparent saleability of our property. Aaron indicated that Snellers “work the hardest” of all the agents in Twickenham, which at the time we took with a pinch of salt. The difference became apparent in the weeks that followed, as Aaron and Chelsea from Snellers made it their personal mission to find us the ideal house. This process involved showing us several houses to gauge and record our specific preferences, and included facilitating two off-market viewings, the second of which was the exact house we were looking for (and the house on which we exchanged contracts last week). It did not stop with agreeing the purchase of our new house. Within a few days of our offer being accepted, Snellers came in to take photos and to line up the launch for our own property. The particulars were created and within a week they had over 10 confirmed viewings lined up. After the first of our launch viewings and a long follow-up viewing on a Sunday (facilitated by Aaron personally on his day off), we agreed the sale of our house to a solid buyer with no onward chain. And that was it - our house was sold within a single day and the chain was completed! I can’t promise you the exact same experience that we had (finding you the perfect house and selling your property within a day!), but I would recommend Snellers’ services and would definitely use their services again. We’ve found that the Snellers work very hard to keep a sale on track leading up to exchange, have a diligent work ethic, are responsive, and of course (for us) supplied great final outcomes. We would like to extend our thank you to Aaron, Chelsea and team for a job well done!

Matthew · 23 October 2020

★★★★★ 5/5

Google

The service from the team at Snellers was stellar. I can't recommend them highly enough. My wife and I reside in Japan, and the team of Richard, Kieron and Bella made the work of renting out our property, from ten thousand miles away in the middle of a global pandemic, seem almost effortless. It has been a pleasure working with them and we remain appreciative of their professionalism, speed of communication and overall engagement. We look forward to continuing to work with the team.PositiveResponsiveness, Professionalism

V · 23 October 2020

★★★★★ 5/5

Google

Codie is an amazing estate agent; we completed our process with her. She is truly helpful and do everything she can. Throughout our flat renting process, we haven’t met anyone as helpful as she is.

Beril · 17 November 2024

★★★★★ 5/5

Google

Kris Gauson was recommended to me when I sold a house in Twickenham as a trustee and both he and all his team at Snellers certainly lived up to the recommendation,From beginning to end they were always available and helpful and not least found a purchaser who paid over the original asking price Thank you,Kris

Robert · 23 October 2023

★★★★★ 5/5

Google

Recently sold our property with Snellers and our experience has been exceptional. Everyone we've spoken to was a true professional and spent the time to understand us and offer us the best options and service. Special shout out to Phoebe, Chelsea and Martin. My only regret is not instructing Snellers sooner. Thank you!

Harry · 12 November 2023

★★★★★ 5/5

Google

I’d like to thank Jessica at Snellers. She was most helpful in arranging a recent viewing for my husband and I. Although the property was not suitable for us I will have no hesitation in contacting her again in the future. Marilyn

Adrian · 24 June 2024

★★★★★ 5/5

Google

Agnivesh was the best agent we’ve ever met. The process of finding a home in a current climate was much smoother than anticipated. Always on hand if we had any questions. His upbeat attitude and infinite patience makes him great at his job.

Monika · 25 May 2024

★★★★★ 5/5

Google

Fantastic service from Snellers Twickenham! We recently purchased a home through them and were thoroughly impressed by their communication and proactive follow-up with the chain. Owen and Kris did an amazing job keeping everything on track and stress-free. Highly recommended!

Aykan · 27 September 2026

★★★★★ 5/5

Google

It has been a 3 months journey with several Estate Agents to find suitable home for my family which includes foster children. Snellers in Twickenham were the only Estate Agents who seemed to be not only welcoming but also very professional , accommodating and spot on solving any kind of issues. In our case Kieron Melly was an absolute star and thanks to his very enthusiastic and professional approach to his job my family has now an amazing home. There aren't many people, like Kieron, who can "think out of the box" Thank you to all team you have been amazing Jana

Jana · 24 October 2019

★★★★★ 5/5

Trustpilot

Very professional

I have used Snellers for over 10 years. I have found their service to be very professional, especially Sophie for a long time and more recently Jess, who are both always very efficient, proactive and responsive. Sophie always sources information for me and provides comprehensive updates and lets me decide upon my options.OK

OK · 16 October 2023

★★★★★ 5/5

Google

Excellent service and a special shout-out to Aliyah, who was professional, friendly, and really took the time to understand exactly what we were looking for in a property.

Kerryn · 11 May 2026

★★★★★ 5/5

Google

Kieron and Zach were very helpful and efficient, any questions we had were answered very timely and informatively. Kieron helped us understand the finer details of our contract very quickly. Zach was very knowledgeable and prepared for each property in the viewing stage which was a welcome change from other Estate Agents. You can definitely tell Snellers apart from other Estate agents in the care and knowledge they provide for their customers. Couldn't recommend enough.PositiveResponsiveness, Professionalism

Liam · 11 January 2021

★★★★★ 5/5

Google

We were really happy with the customer service we received from Martin when we were selling our flat. From the initial valuation through to the completion, he supported us throughout and always kept us well informed. We feel he went above and beyond and would definitely recommend to others! Thank you Martin!

Sam · 23 October 2023

★★★★★ 5/5

Trustpilot

After corresponding with a few…

After corresponding with a few different estate agents, my partner and I were delighted with how great Snellers were when helping us find a property. Marcos was extremely helpful throughout the entire process, keeping us up to date and well informed from viewing to contract signing. The whole process was made so much easier due to Marcos and we would recommend Snellers to anyone looking to rent a property!

Alfie · 10 March 2022