Trusted Agent profile · Richmond upon Thames
★★★★★
672 reviews across 2 platforms
64 Heath Road, Twickenham, TW1 4BX, Richmond upon Thames, TW1 4BX
Snellers's office in Richmond upon Thames, at 64 Heath Road, is rated 4.7 out of 5 across 672 reviews on two platforms, including 348 Google reviews rated 4.8.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleKieron has so much passion for his work, he was very helpful and professional all the way. He really worked hard in meeting the deadline he set.
Dear Daniel, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
TrustpilotExcellent Support from Sophie Sheppard
Dear Sanaa, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Priyanka
5/5
GoogleWe've just completed our second tenancy via Snellers and received clearly knowledgeable and helpful strategic advice from Richard and Courtney. Keiron (who also handled our previous letting) then beavered away to seek out the best potential tenants, had arranged viewings and then quickly and efficiently had all the checks and paperwork sorted, keeping us fully informed throughout. Very happy to recommend the service from the team.
Dear Stephen, We are delighted to read that our Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Team
5/5
TrustpilotOutstanding
My first year as a landlord has been went realy well the snellers team are profesinal, and on the ball all of them,And thanks to sophie sheperd for her quick replyes sorting out anything that comes up.
Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleVery pleased with agent Agnivesh who was friendly, attentive and helpful on keeping me informed on available properties. Very professional in his role.
Dear Melanie, Thank you for your kind comments regarding Agnivesh and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
5/5
TrustpilotHouse sale by Snellers Teddington…
All the staff at Snellers Teddington were friendly, efficient, helpful and excellent communicators.
Dear Mary, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. I will pass on your comments to the team who will be thrilled to hear them. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleBought a property in Strawberry Hill. Very smooth transaction from start to finish. Martin professionally guided me through the whole process and I finally got my hands on a place I really wanted. So a big thank you.
Dear Andreas, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards,Sarah Tranter, Customer Relations Team
5/5
GoogleVery satisfied with the work they do. Received first class service from Kyle from finding properties, through arranging viewings and getting the contract sorted.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
TrustpilotBella is a fantastic asset to Snellers
Bella is a fantastic asset to Snellers. I can go to her with any query, big or small and she totally puts my mind to rest. She always lets me know what's going on, if there are any issues or any changes to appointments. Keep up the great work.Michelle
5/5
TrustpilotWe currently have a property rented &…
We currently have a property rented & managed with Snellers Twickenham and Sophie who looks after us is great. The service is good and at this early stage we have no complaints - long may this continue.
Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJessica and Codie have been really helpful with what is inevitably a stressful process - finding a new rental property. They have been straightforward, informative and responsive. I would definitely go directly to them if I was moving again.
5/5
GoogleSam Is amazing! Thank you so much for your help to find a property!!!
5/5
TrustpilotSophie manages my property for me
Sophie manages my property for me; she is extremely responsive and courteous. I trust her advice and counsel explicitly, especially as I live abroad and rely on her to provide updates and management of my property.
Dear Sophie, Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThe team at Snellers, led by Phoebe Fossett, were excellent throughout the purchase of my property. I would highly recommend them.
Dear James, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
TrustpilotCharlotte Nuggent
Charlotte is the best property manger we have ever had. She is able to make every rain cloud into rainbow with such elegance. Since the start of our tenancy with her it has been nothing but smooth sailing, I highly recommend Charlotte gets put up for a promotion.
5/5
GoogleWe bought our new house through Snellers Twickenham. We found them to be professional, efficient and very helpful. Would like to mention Tamara Ellwood and Martin English for keeping the deal bubbling along. Would highly recommend
Dear James, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotBella Murton
Bella Murton is my property manager. She is dealing with all issues quick and in very professional manners .She is very friendly and so far managed to sort problems which has not been dealt previously. I am very happy with Bella and her help is much appreciated
4/5
TrustpilotHelpful team
Just completed a four-year tenancy with Snellers in Kingston, Lisa Henderson was our go-to person, she was a big help when the house roof needed repairs and the owners needed to be pushed a little. Always a pleasure to see her, all the best for the future.
5/5
TrustpilotIsabella Murton
Snellers are a great company to deal with and whenever we have had to interact with Snellers Isabella has been our point of contact. Isabella is extremely friendly and polite but what really stands out Isabella gets things done. On point and always positive. Thank you!
5/5
GoogleI used Snellers to let my flat in Twickenham. The service has been great from start to finish, with support from very knowledgable staff the whole way through from the initial meeting to discuss bringing the property to the lettings market to finding me a reliable tenant. Communication has been key to the smooth way that this has been handled. Thank you so much.
Dear Maggi, We appreciate you taking the time to submit your review regarding the service you received from our Twickenham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
TrustpilotHope@Snellers is fantastic
I couldn’t be happier with the service I have received from Hope and Snellers. The process was incredibly simple, especially as Hope helped with all the on boarding difficulties due to my previous (and utterly useless) letting agent. Thanks again Hope, I am really impressed by your professionalism and efficiency in making this completely painless.
Dear Kraig. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI have been dealing with Harry, who has been helping me to find a suitable property. I have been delighted with his professional, knowledgeable and friendly service. He has been very accommodating in my search. Because of the service I have received from Harry, I will definitely be using Snellers in the future.PositiveResponsiveness, Professionalism
Dear Jleenaj, Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleIt has been a pleasure dealing with Snellers - and with Stevie and Phoebe in particular. They made the sales process very easy - keeping me informed and accommodating my wishes. Happy to recommend.
5/5
TrustpilotI had a blast experience with the…
I had a blast experience with the Sneller team during the renting process. They are such an excellent team, so welcoming and friendly.I appreciate Matthew Ross's receptivity and support during the process.I will happily recommend Snellers Estate Agency.
Dear Eugenia, Thank you for taking the time to leave a wonderful 5 star Google review. Matthew will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
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