5/5
TrustpilotBella Murton & Property Management Team
Diligent, courteous, prompt, organised. Exactly what a landlord needs from an agent.Thanks to Bella Murton and all at Snellers Hampton.
Trusted Agent profile · Richmond upon Thames
Snellers Twickenham reviews in Richmond upon Thames
★★★★★
621 reviews across 2 platforms
64 Heath Road, Twickenham, TW1 4BX, Richmond upon Thames, TW1 4BX
Snellers's office in Richmond upon Thames, at 64 Heath Road, is rated 4.7 out of 5 across 621 reviews on two platforms, including 297 Google reviews rated 4.8.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotfive STAR service
Ayca & Amy, were amazing finding me a new home. Super responsive and so helpful with the whole process. Can’t thank them enough for making it so easy.
Agent replied · 29 October 2024
Dear Lucy, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Teddington office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotExcellent service from Holly
Holly is always very prompt to respond and always resolves queries brilliantly and quickly. She is an excellent Property Manager.
5/5
TrustpilotAs many have said Bella is great asset…
As many have said Bella is a great asset to the Snellers team, who are all very helpful also.
5/5
TrustpilotVery helpful with property maintenance…
Very helpful with property maintenance issues.
Agent replied · 29 October 2024
Dear Louise, Thank you for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotSophie Sheppard
Sophie SheppardProfessional and knowledgeable
Agent replied · 29 October 2024
Dear Sophie, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotSnellers is an easy to reach company…
Snellers is an easy to reach company with great and helpful stuff, Special thanks to Kristie Barker.
5/5
TrustpilotExcellent service
Excellent service. Bella went above and beyond to help us. Thank you Bella for all your efforts!
5/5
TrustpilotProffessional and Customer Focused
Matt is professional and customer focused. Was an absolute pleasure having him as our Property Manager
5/5
TrustpilotWas super helpful and speedy with any…
Was super helpful and speedy with any questions we had! Would highly recommend to others who is finding a new property.
Agent replied · 29 October 2024
Dear Nick, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotBella Murton has been great
Bella Murton has been great. Timely responses and follow up to all questions. Thank you.
5/5
TrustpilotStress free letting and maintenance
Since I took over a number of properties and ask Snellers to fully manage I cannot overstate how smoothly things have been run, most importantly the level of prompt communication as well as very pleasant and professional manner. Bella Murton in particular has been very enthusiastic to ensure that service has been to the standards I have grown to expect from Snellers.
5/5
TrustpilotExcellent good company to let with
Excellent good company to let with. Very reliable and efficient. Always easy to get hold of which is rare
Agent replied · 29 October 2024
Dear Edward, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotGreat customer service
Great customer service! Isabella Murton is very professional and I fully recommend her!
5/5
TrustpilotGreat help
Thank you Mr. Marcos Arellano for your professional and kind help. Precise, quick and up-to-date, we are grateful.
Agent replied · 29 October 2024
Dear Eszter, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Sarah Tranter Customer Relations Team
2/5
TrustpilotDisappointing
A supposedly easy house sale made difficult by the complete lack of communications from Aaron, after having signed agency agreement, and then Charlie who was meant to manage the process.Required continuous work and effort on our part, until the closing when suddenly regular contact resumed. Must have been the sight of a big commission fee…
4/5
TrustpilotHonest support
I viewed a studio flat and Marcos provided me with honest support and information. thanks for that.
Agent replied · 29 October 2024
Dear Mehrdad, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
4/5
TrustpilotBella Murton is very responsive
Bella Murton is very responsive, kind, and easy to work with.
5/5
TrustpilotMatt is personable
Matt is personable, professional and engaging. A credit to Snellers!
5/5
TrustpilotSince we moved into 4 Callington Mews…
Since we moved into 4 Callington Mews in Twickenham, Snellers have been very helpful. Charlotte Nugent has especially been a big help to us. She's quick to respond to any issues we raise via email and does her best to bring about a solution in good time. She is a very helpful member of the Snellers team.
5/5
TrustpilotHad a great experience with Snellers…
Had a great experience with Snellers and their agent Charlie when selling my house, can’t recommend enough.
Agent replied · 29 October 2024
Dear Jono, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotThey were top draw for me
They were top draw for me. Always polite and chasing up enquiries. Gabriel especially!
Agent replied · 29 October 2024
Dear Morgan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotWe had an excellent experience with our…
We had an excellent experience with our agent (Matt) and would recommend this company to anyone:)
Agent replied · 29 October 2024
Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotClear communication. No problems
My contact at Snellers was Bella Murton. I was living in Canada whilst Bella coordinated the management of my property in England. I found her to be an excellent and clear communicator. Quick to answer emails and patient with me in regards to the time difference. It was a pleasure working with her and Snellers.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Snellers Twickenham
How many reviews does Snellers Twickenham have?
Snellers's Richmond upon Thames office has 621 reviews across two platforms: 297 on Google, 324 on Trustpilot (across the whole business).
What is Snellers Twickenham's rating?
Snellers Twickenham is rated 4.7 out of 5 across all 621 reviews, and 4.8 out of 5 on Google from 297 reviews.
Where is Snellers's Richmond upon Thames office?
Snellers Twickenham, 64 Heath Road, Twickenham, TW1 4BX, Richmond upon Thames, TW1 4BX.
