Trusted Agent profile · Richmond upon Thames
★★★★★
1,661 reviews across 2 platforms
23 Hill Street, Richmond-upon-Thames, TW9 1SX, Richmond upon Thames, TW9 1SX
Part of Knight Frank, see every office.
Knight Frank's office in Richmond upon Thames, at 23 Hill Street, is rated 4.9 out of 5 across 1,661 reviews on two platforms, including 200 Google reviews rated 4.9.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotI found Charlie to be a very efficient…
I found Charlie to be a very efficient and competent manager of my property. Good luck in your new line of work at KF.
Good morning,Thank you John, that is really appreciated.I leave you in Deena’s more than capable hands!Kind regards,Charlie
5/5
TrustpilotThe Lettings accounts team are very…
The Lettings accounts team are very prompt and provided a detailed and clear income / expenditure report
Thank you for oyur kind words. Please let us know if we can be of any further assistance. Steven
5/5
TrustpilotJamieLeigh
JamieLeigh Was a pleasure to work with
Dear Richard,Thanks so much for taking the time to write such a kind review.It has been a pleasure assisting you. All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
5/5
TrustpilotExcellent support in the process of…
Excellent support in the process of finding and renting a flat. Louna's professionalism, willingness and closeness, quick and efficient responses. Thank you!
5/5
GoogleI rented a property through Knight Frank. The team are extremely professional and efficient. I dealt mainly with Vinnie and Debbie who are both excellent, highly professional and always respond promptly. I wouldn’t hesitate to recommend them.
Dear Ciara, It was a pleasure to deal with you. If you ever require our assistance in the future, please do not hesitate to give us a call
5/5
GoogleReally positive experience where I felt Hannah was really working for me and the best outcome for my family
5/5
TrustpilotGreat service and attention to detail
Great service and attention to detail. They know how to manage the process to reach a successful conclusion for the buyer and seller. Well done, and thanks.
5/5
TrustpilotWonderful
Wonderful, very clear
Thank you for your kind words Florian, I am glad you enjoyed your stay in White City with us. Please feel free to get in touch again if and when you return to London. Stan
5/5
GoogleHannah and the Knight Frank team made our purchase of a house in Lancaster Park as smooth and easy as possible. They were also superb at helping us with access for builders to the property, prior to completion.
Thank you very much for your kind words, we very much appreciate this. Best wishes.
5/5
GoogleKnight Frank offered the highest valuation for our property, and we were a bit suspicious at first but we went with it. Not only did they find an offer exactly at their valuation but did so within two weeks. Their secret seems to be their client base: it is outstanding, as was their professionalism. I'd have only two words of advice to anyone selling in Richmond and Twickenham: Knight Frank.
5/5
GoogleWe have just purchased a house from KF Richmond and we have had a really excellent experience. Laura maintained very clear communication between us and the vendor, was pro-active and she was always approachable and informed.
Dear Ben, thank you very much for your review. It was an absolute pleasure working with you and we hope you enjoy your new home
5/5
TrustpilotOur whole purchase process went…
Our whole purchase process went smoothly,from first identifying our property,through to an early completion. Knight Frank were totally helpful and professional and we wouldn’t hesitate to use them again
5/5
TrustpilotOur property has been managed by Charlie T-S
Our property has been managed by Charlie Toyne-Sewell and we have always been happy with Charlie's responsiveness, recommendations, and judgment.
Good morning,Thank you so much for your kind words, it is really appreciated.Kind regards,Charlie
5/5
GoogleWe really enjoyed working with Mathew Hahn at KF in Richmond. He made himself available at all hours to make sure our needs were taken care of, helping us buy a beautiful house in Teddington!
It was a pleasure finding a home for you and we're sure you'll love living in Teddington.
4/5
GoogleOverall experience was very good. The sales team were fantastic, particularly Natasha. I would certainly use them again.
5/5
GoogleKF were very diligent in helping sell my property in a difficult market. Thanks you Laura.
5/5
TrustpilotJason Chu has an excellent service for…
Jason Chu has an excellent service for the property Knight Frank manages for me. He has been very responsive and sorts out the issues very efficiently.
Dear Hakan, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely mine, and I am delighted to hear that you are happy with my service. If I can be of any further help, please do not hesitate to contact me. Best wishes,Jason
5/5
GoogleHad an efficient dealing with Chloe/KnightFrank even though we had a non-standard situation. Can recommend!
Thank you for your review, I’m so pleased we could ease your situation and help with your move. Chloe
5/5
GoogleWe could not be more pleased with Knight Frank’s handling of our property sale. Their intimate knowledge of The Teddington and Hampton Wick residential markets meant that we ran through the whole process from first meeting to completion within 8 weeks. Professional and efficient as well as being charming and friendly throughout. This has been an excellent experience and would recommend them without reservation
5/5
TrustpilotThe personal touch of Clare in the…
The personal touch of Clare in the office made our transaction feel more informed and guided within the process. We would use knight Frank again.
5/5
TrustpilotQuick and professional service by…
Quick and professional service by Vinnie from Tower Bridge.
Dear Anton,Thank you for the kind words.All the best in your new home.Kind regards,Vinnie
5/5
TrustpilotAbsolutely incredible experiences
Absolutely incredible experience. The team handled our query and contract at lightning speed and did it in a very professional manner. Big thank you to the team and specifically Charlotte!
5/5
GooglePeter Norgrove has gone above and beyond with his advice and assistance while dealing with our particular requirements. His patience is greatly appreciated; making Knight Frank our agent of choice in Richmond.
Thank you for your kind words, we very much appreciate this. Best wishes.
5/5
TrustpilotI really had a great experience because…
I really had a great experience because the staff were very kind, professional and always ready to help, I appreciated their prompt response whenever i reached out.
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