Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFast and professional service
Fast and professional service from Anastasiia Shatalova, where she always resolves queries in a speedy and professional manner.
Jon · 9 April 2024
Agent replied · 25 October 2024
Dear Jon,Thank you very much for the feedback and the cooperation provided through the time we worked together. This was a great pleasure for me as well.Anastasiia
★★★★★ 5/5
TrustpilotThey are very reliable and do always…
They are very reliable and do always quick response.Fully satisfied with their service.
S.I · 3 July 2024
Agent replied · 25 October 2024
Thank you very much for your kind words, it has been pleasure to help you. We are always here if you need any further assistances.Kind regards,Japan Desk Team
★★★★★ 5/5
TrustpilotSmooth job
It was quick and he was polite.
KW · 10 October 2024
Agent replied · 25 October 2024
Thank you for the positive feedback, I am so pleased I was able to help you.Please do not hesitate to reach out if you need more assistance or support.Toru
★★★★★ 5/5
TrustpilotVinnie
Vinnie. A recent renewal carried out swiftly and professionally.Thank youLes & Rita Clark
Leslie · 30 June 2024
Agent replied · 25 October 2024
Dear Leslie,It has been a pleasure to assist you.Thank you.Kind regardsVinnie
★★★★★ 5/5
TrustpilotIvanka Modesteva
Ivanka Modesteva, Knight Frank Richmond Branch - absolute professional with total competance.
Nadia · 17 July 2024
Agent replied · 25 October 2024
Dear Nadia, thank you so much for your kind words. It had been a pleasure assisting you.Kind Regards Ivanka
★★★★★ 5/5
TrustpilotI have found Regvita to be very competent..
I have found Regvita to be very competent and attentive in managing the maintenance of 12 Hirst Court. Keep up the good work.
John · 7 December 2023
Agent replied · 25 October 2024
Thank you so much for the kind review, it is much appreciated.Regvita
★★★★★ 5/5
TrustpilotThank you
Konomi has always prompt reply and proper arrangement for me.
Koichiro · 8 August 2024
Agent replied · 25 October 2024
Dear Mr Nakamura,Thank you very much for your kind review. It has been a pleasure to support you. Please feel free to reach out to us anytime if we can be of further assistance.Kind regards,Japan Desk Team
★★★★★ 5/5
TrustpilotThank you!
Knight Frank were super efficient in organising my tenancy. Thank you so much for your support Ellie, Sofia & Omar!
RB · 29 January 2024
Agent replied · 25 October 2024
Thank you so much for leaving a review; it was great working with you. We hope you enjoy your new apartment! Thanks again. Ellie, Sofia and Omar
★★★★★ 5/5
Trustpilotfriendly Tenancy
I had a very good experiences with my Tenancy management, Hannah Bovell at KnightFrank , for being helpful, co-operative, understanding the needs and to concern about.
Hanieh · 7 September 2023
Agent replied · 25 October 2024
Thank you Hanieh, for your feedback! It has been a pleasure assisting you. Please do let me know if we can assist you furtherBest, Hannah
★★★★★ 5/5
TrustpilotPleasant experience in getting a tenant
Kim & Patricia are very resourceful, helpful and professional in helping me finding a tenant promptly, supported by the seamless process and regular progress update. Well done and thank you
Eng · 19 May 2023
Agent replied · 25 October 2024
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. It was truly a pleasure to assist you with your Tenancy and we look forward to working with you again in the future!Kim and Patricia
★★★★★ 5/5
TrustpilotVery professional
We just loved the rental team at Knight Frank, they were so supportive, professional and just brilliant to deal with.
Suzanne · 23 January 2024
Agent replied · 25 October 2024
Dear SueThank you so much for such a lovely review. It was an absolute pleasure working with you and Neville! I am so pleased to hear that you are now settling into life in Madeira. All the best,Fran & Katie
★★★★★ 5/5
TrustpilotGood experience dealing directly with…
Good experience dealing directly with Kristian Lee. Good communication skills and reliable. Grateful
Neha · 4 June 2024
Agent replied · 25 October 2024
Thank you, Neha. I appreciate your kind words I’m glad you enjoyed your experience dealing with me. Kind regards,Kristian
★★★★★ 5/5
TrustpilotVery happy with the performance from…
Very happy with the performance from Knight Frank, in particular from Shantel Sikanartey in managing my property.
AK · 13 March 2024
Agent replied · 25 October 2024
Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need my assistance in the future, please don't hesitate to reach out.Warm regards,Shantel
★★★★★ 5/5
TrustpilotSuper professional
Super professional, super responsive, and super helpful! Thanks, James!
GH · 7 August 2024
Agent replied · 25 October 2024
Thank you for the kind review, Ghazi.I do hope that you love your new home.Please do let me know if I can help with anything else.Best wishes,James
★★★★★ 5/5
GoogleVery good service from Knight Frank in Richmond. They helped us secured our home in the area. Thanks for all your support Chloe!
Jean · 25 October 2023
Agent replied · 24 October 2024
Thank you Jean, I’m so pleased we were able to assist you with your search!
★★★★★ 5/5
TrustpilotRegvita Burdiniene
Regvita Burdiniene, the senior property manager for the property I am renting out has been especially helpful.
Faisal · 6 March 2024
Agent replied · 25 October 2024
Thank you for such lovely feedback. Please do not hesitate to contact me should you need anything else in the future.With Kind RegardsRegvita
★★★★★ 5/5
TrustpilotVinnie from renewals
Very efficient and responsive in lease renewal
Tony · 30 August 2024
Agent replied · 25 October 2024
Dear Tony,It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotVery helpful
Vinnie from the renewal’s team was very helpful with the lease renewal process. Very efficient!
Paddington · 2 April 2024
Agent replied · 25 October 2024
Dear Paddington,Thank you for the lovely review. I wish you all the best.Kind regards, Vinnie
★★★★★ 5/5
TrustpilotGreat support in buying land in the…
Great support in buying land in the Southwest. excellent team, good communication and easy to deal with. Thanks
Nick · 31 January 2024
Agent replied · 25 October 2024
Thank you so much for your feedback. It is always good to hear about customers' positive experiences with us.Best wishesSuzanne VickeryKnight Frank Customer Experience
★★★★★ 4/5
TrustpilotThe agents are very knowledgeable about…
The agents are very knowledgeable about the market and quick to respond and support with the needs of the clients .
Marco · 23 November 2023
Agent replied · 25 October 2024
Thank you Marco, for your kind review we are glad we could be of assistance. Knight Frank
★★★★★ 5/5
TrustpilotWent the extra mile
Were happy to meet on site during the transaction so I could meet with the PM and get things moving sooner.
Dan · 23 November 2023
Agent replied · 25 October 2024
Thank you for your kind words. It was a pleasure assisting you. Knight Frank
★★★★★ 5/5
TrustpilotFantastic Customer service
Fantastic Customer service with excellent levels of communication all done in a timely manner.
PD · 18 April 2024
Agent replied · 25 October 2024
Thanks very much for your kind words. It was a pleasure to help you with your sale, and we look forward to working with you again in the future!Kind regardsSJ
★★★★★ 5/5
TrustpilotEhteshaam From knight Frank has…
Ehteshaam From knight Frank has excellent service in assisting me to chase the rent from tenant
Wilson · 6 March 2024
Agent replied · 25 October 2024
‘Thank you Wilson! It was a pleasure assisting you in chasing for the rent. Please let me know if you require assistance in the future and I will be more than happy to help.’Kind regards,Ehteshaam
★★★★★ 5/5
GoogleHighly professional and trustworthy - a pleasure to deal with. I recently did business with Peter in the Sales team who listened to my client's needs and contacted me as soon as he found the suitable property. Seamless service from beginning to end. Well done Knight Frank, Richmond.
Nick Wherry
Bingham Property Agency
Nick · 13 January 2017
Agent replied · 11 January 2025
Thank you very much for your kind words, Nick. Much appreciated!
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