Trusted Agent profile · Richmond upon Thames

Knight Frank Richmond Sales reviews in Richmond upon Thames

4.9

★★★★★ Excellent

1,656 reviews across 2 platforms

23 Hill Street, Richmond-upon-Thames, TW9 1SX, Richmond upon Thames, TW9 1SX

Knight Frank's office in Richmond upon Thames, at 23 Hill Street, is rated 4.9 out of 5 across 1,656 reviews on two platforms, including 200 Google reviews rated 4.9.

Google logo

4.9 / 5

200

Reviews on Google

This office

Trustpilot logo

1,456

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fast and professional service

Fast and professional service from Anastasiia Shatalova, where she always resolves queries in a speedy and professional manner.

Jon · 9 April 2024

Agent replied · 25 October 2024

Dear Jon,Thank you very much for the feedback and the cooperation provided through the time we worked together. This was a great pleasure for me as well.Anastasiia

5/5

Trustpilot

They are very reliable and do always…

They are very reliable and do always quick response.Fully satisfied with their service.

S.I · 3 July 2024

Agent replied · 25 October 2024

Thank you very much for your kind words, it has been pleasure to help you. We are always here if you need any further assistances.Kind regards,Japan Desk Team

5/5

Trustpilot

Smooth job

It was quick and he was polite.

KW · 10 October 2024

Agent replied · 25 October 2024

Thank you for the positive feedback, I am so pleased I was able to help you.Please do not hesitate to reach out if you need more assistance or support.Toru

5/5

Trustpilot

Vinnie

Vinnie. A recent renewal carried out swiftly and professionally.Thank youLes & Rita Clark

Leslie · 30 June 2024

Agent replied · 25 October 2024

Dear Leslie,It has been a pleasure to assist you.Thank you.Kind regardsVinnie

5/5

Trustpilot

Ivanka Modesteva

Ivanka Modesteva, Knight Frank Richmond Branch - absolute professional with total competance.

Nadia · 17 July 2024

Agent replied · 25 October 2024

Dear Nadia, thank you so much for your kind words. It had been a pleasure assisting you.Kind Regards Ivanka

5/5

Trustpilot

I have found Regvita to be very competent..

I have found Regvita to be very competent and attentive in managing the maintenance of 12 Hirst Court. Keep up the good work.

John · 7 December 2023

Agent replied · 25 October 2024

Thank you so much for the kind review, it is much appreciated.Regvita

5/5

Trustpilot

Thank you

Konomi has always prompt reply and proper arrangement for me.

Koichiro · 8 August 2024

Agent replied · 25 October 2024

Dear Mr Nakamura,Thank you very much for your kind review. It has been a pleasure to support you. Please feel free to reach out to us anytime if we can be of further assistance.Kind regards,Japan Desk Team

5/5

Trustpilot

Thank you!

Knight Frank were super efficient in organising my tenancy. Thank you so much for your support Ellie, Sofia & Omar!

RB · 29 January 2024

Agent replied · 25 October 2024

Thank you so much for leaving a review; it was great working with you. We hope you enjoy your new apartment! Thanks again. Ellie, Sofia and Omar

5/5

Trustpilot

friendly Tenancy

I had a very good experiences with my Tenancy management, Hannah Bovell at KnightFrank , for being helpful, co-operative, understanding the needs and to concern about.

Hanieh · 7 September 2023

Agent replied · 25 October 2024

Thank you Hanieh, for your feedback! It has been a pleasure assisting you. Please do let me know if we can assist you furtherBest, Hannah

5/5

Trustpilot

Pleasant experience in getting a tenant

Kim & Patricia are very resourceful, helpful and professional in helping me finding a tenant promptly, supported by the seamless process and regular progress update. Well done and thank you

Eng · 19 May 2023

Agent replied · 25 October 2024

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. It was truly a pleasure to assist you with your Tenancy and we look forward to working with you again in the future!Kim and Patricia

5/5

Trustpilot

Very professional

We just loved the rental team at Knight Frank, they were so supportive, professional and just brilliant to deal with.

Suzanne · 23 January 2024

Agent replied · 25 October 2024

Dear SueThank you so much for such a lovely review. It was an absolute pleasure working with you and Neville! I am so pleased to hear that you are now settling into life in Madeira. All the best,Fran & Katie

5/5

Trustpilot

Good experience dealing directly with…

Good experience dealing directly with Kristian Lee. Good communication skills and reliable. Grateful

Neha · 4 June 2024

Agent replied · 25 October 2024

Thank you, Neha. I appreciate your kind words I’m glad you enjoyed your experience dealing with me. Kind regards,Kristian

5/5

Trustpilot

Very happy with the performance from…

Very happy with the performance from Knight Frank, in particular from Shantel Sikanartey in managing my property.

AK · 13 March 2024

Agent replied · 25 October 2024

Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need my assistance in the future, please don't hesitate to reach out.Warm regards,Shantel

5/5

Trustpilot

Super professional

Super professional, super responsive, and super helpful! Thanks, James!

GH · 7 August 2024

Agent replied · 25 October 2024

Thank you for the kind review, Ghazi.I do hope that you love your new home.Please do let me know if I can help with anything else.Best wishes,James

5/5

Google

Very good service from Knight Frank in Richmond. They helped us secured our home in the area. Thanks for all your support Chloe!

Jean · 25 October 2023

Agent replied · 24 October 2024

Thank you Jean, I’m so pleased we were able to assist you with your search!

5/5

Trustpilot

Regvita Burdiniene

Regvita Burdiniene, the senior property manager for the property I am renting out has been especially helpful.

Faisal · 6 March 2024

Agent replied · 25 October 2024

Thank you for such lovely feedback. Please do not hesitate to contact me should you need anything else in the future.With Kind RegardsRegvita

5/5

Trustpilot

Vinnie from renewals

Very efficient and responsive in lease renewal

Tony · 30 August 2024

Agent replied · 25 October 2024

Dear Tony,It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie

5/5

Trustpilot

Very helpful

Vinnie from the renewal’s team was very helpful with the lease renewal process. Very efficient!

Paddington · 2 April 2024

Agent replied · 25 October 2024

Dear Paddington,Thank you for the lovely review. I wish you all the best.Kind regards, Vinnie

5/5

Trustpilot

Great support in buying land in the…

Great support in buying land in the Southwest. excellent team, good communication and easy to deal with. Thanks

Nick · 31 January 2024

Agent replied · 25 October 2024

Thank you so much for your feedback. It is always good to hear about customers' positive experiences with us.Best wishesSuzanne VickeryKnight Frank Customer Experience

4/5

Trustpilot

The agents are very knowledgeable about…

The agents are very knowledgeable about the market and quick to respond and support with the needs of the clients .

Marco · 23 November 2023

Agent replied · 25 October 2024

Thank you Marco, for your kind review we are glad we could be of assistance. Knight Frank

5/5

Trustpilot

Went the extra mile

Were happy to meet on site during the transaction so I could meet with the PM and get things moving sooner.

Dan · 23 November 2023

Agent replied · 25 October 2024

Thank you for your kind words. It was a pleasure assisting you. Knight Frank

5/5

Trustpilot

Fantastic Customer service

Fantastic Customer service with excellent levels of communication all done in a timely manner.

PD · 18 April 2024

Agent replied · 25 October 2024

Thanks very much for your kind words. It was a pleasure to help you with your sale, and we look forward to working with you again in the future!Kind regardsSJ

5/5

Trustpilot

Ehteshaam From knight Frank has…

Ehteshaam From knight Frank has excellent service in assisting me to chase the rent from tenant

Wilson · 6 March 2024

Agent replied · 25 October 2024

‘Thank you Wilson! It was a pleasure assisting you in chasing for the rent. Please let me know if you require assistance in the future and I will be more than happy to help.’Kind regards,Ehteshaam

5/5

Google

Highly professional and trustworthy - a pleasure to deal with. I recently did business with Peter in the Sales team who listened to my client's needs and contacted me as soon as he found the suitable property. Seamless service from beginning to end. Well done Knight Frank, Richmond. Nick Wherry Bingham Property Agency

Nick · 13 January 2017

Agent replied · 11 January 2025

Thank you very much for your kind words, Nick. Much appreciated!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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