5/5
Renewal
Good experience with Vinnie from Renewals who kept the ball rolling even while on vacation
Agent replied · 25 October 2024
Dear Marcus,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie

Trusted Agent profile · Richmond upon Thames
★★★★★
1,667 reviews across 2 platforms
23 Hill Street, Richmond-upon-Thames, TW9 1SX, Richmond upon Thames, TW9 1SX
Part of Knight Frank, see every office.
Knight Frank's office in Richmond upon Thames, at 23 Hill Street, is rated 4.9 out of 5 across 1,667 reviews on two platforms, including 200 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Knight Frank Richmond Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
Renewal
Good experience with Vinnie from Renewals who kept the ball rolling even while on vacation
Dear Marcus,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie
5/5
Professional Real Estate Agency
Brigette helped me renew my lease smoothly.
Dear OzkanThank you for your feedback and glad we agreed a renewal to your lease swiftly. Kind regardsBrigette
5/5
Very happy with the excellent property…
Very happy with the excellent property management service provided by Chervon Pierre. She is always proactive, responsive and insightful in her advice. I would strongly recommend her.
Thank you very much for your kind and positive words Michael. It has been a pleasure working with you and managing your property for many years. Best wishes, Chervon
5/5
Lettings accounts
I have always found the lettings accounts team to be very responsive. Keep up the good work.
Thank you for your very kind review. It was a pleasure assisting you. Knight Frank Accounts
5/5
Fabulous service from the Bristol team…
Fabulous service from the Bristol team throughout the entire process. Highly recommended and many thanks to all.
Many thanks for taking the time to leave a review. We appreciate you choosing Knight Frank as your agent.
5/5
Excellent service and good…
Excellent service and good communication. Very pleased with my experience
Thank you Niklas for your review. It was great working with you and I hope you are enjoying your new home. Ellie
5/5
Vinnie and the KF Richmond team did a fantastic job helping us find a flat that fit all our requirements. We had a number of needs that required some negotiation, and they were communicative and open about the entire process. We are grateful for all their assistance.
Dear Nicole, thank you for the your review. we hope you enjoy living in your new apartment
5/5
Efficient lease renewal
Efficient lease renewal, which was clearly articulated and well mannered
Dear PeadarThank you for your kind feedback and it was my pleasure assisting you with your lease renewal. Kind regardsBrigette
5/5
I am very satisfied with the service.
Hello Leo, thank you for the review and good luck with your move. It has been a pleasure managing your property and do let me know if I can be of any further assistance.Tom
5/5
Simply the best!
Simply the best! No one is better. You get high quality, personal service, quick responses and they always do the right thing. They manage the right balance between the tenant and the landlord. Thank you for being the best!
Thank you ever so much Rahul for your kind words.
5/5
Quick and kind response
Dear Mr Ito,Thank you very much for your kind review.Should you need anything else, please feel free to reach out to us anytime.Kind regards,Japan Desk Team
5/5
Perfect service
Perfect service. Excellent organizational and communication skills, my property manager, Regvita Burdiniene, whenever I need help!
Thank you for the kind review. Please do let me know if I can help with anything else in the future.Regards,Regvita
5/5
Ehteshaam Ahmed , great service
Ehteshaam Ahmed in their accounts team provided excellent service to me as a landlord, exactly what I need.
Thank you for your kind words and I am glad to hear that I was able to help. If you ever have any more questions or need assistance with anything else, please don't hesitate to reach out.Kind regards,Ehteshaam
5/5
Never at any point did the team try to bamboozle us with spurious statistics regarding other local sales and purchases nor did they feed back irrelevant information from the viewings held and potential purchasers. We have found that the problem with so many agents is that they always try to paint a rosier picture than the actual reality, which wastes everyone's time really. Knight Frank tell it like it is and get the job done with the least amount of disruption to our busy lives. No flim flam! Thanks especially to Peter Norgrove for all his hard work and positivity.
5/5
Oscar Doyle from KF was excellent. Handled a tough situation with diplomacy and tact. He also came in a good deal above the estimated price of several other sellers but was able to use his network to find several buyers interested in paying the asking price. He priced it well as the first person in the door paid full asking despite the fact that several other brokers thought he'd overpriced the home by several hundred thousand pounds. he knew the market and got us the best price possible for our home. thank you.
5/5
Very efficient and professional through…
Very efficient and professional through out my dealings.Ian MacLaurin
Thank you ever so much for your kind words, Ian. We are pleased that you had a great experience with the team. Knight Frank
5/5
First class service in a difficult…
First class service in a difficult market. Excellent communications to keep us informed of developments
Thank you for your kind review. I enjoyed working for you and wish you luck in the future.Best wishes, Nigel
5/5
Prompt response.
Prompt response.Very grateful for their prompt reply and helpful advice.
Thank you very much for your kind review.We are always happy to help should you require any further assistance.Kind regards,Japan Desk Team
5/5
Swift Contract Renewals
Appreciate the excellent communication and swift lease renewal by Vinnie!
Dear Ivy,Thank you for the lovely review.All the best.Kind regards,Vinnie
5/5
The agent
The agent, Stan Fung
Thank you for leaving feedback Lynn it was lovely to meet you and Michael, I hope you enjoy your new home.
5/5
Very good service
Very good service, helped me sell my business which was needed at the time. Unfotunately i needed a fast sale and knight frank helped me in that situation. really happy with the service provided.
5/5
Many thanks for Louna help
Many thanks for Louna help. She’s really responsive and helpful.
Dear Tongfei,Thank you for your kind review, I am glad I was able to help you and hope you will enjoy your new home for many years. Kind regards,Louna
5/5
Excellent property management
Have been using Knight Frank for many years to rent a flat out. They have always been knowledgeable and extremely helpful. Jane Wallworth particularly has been a pleasure to work with and I would not hesitate to recommend her.
Thanks so much Yvonne. It has been a pleasure managing your flat for you and here’s looking forward to the next 18 yrs!Kind regardsJane
5/5
Holly Pemberton manages a number of…
Holly Pemberton manages a number of properties in our portfolio and has been outstanding. Very polite and processional. Holly has great attention to detail and always responds in a timely manner.
Thank you for your lovely review, it is a pleasure to be of assistance. I look forward to continuing to work with you moving forward. Best wishes, Holly
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Tell us what you need and we'll put you in touch. Knight Frank Richmond Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.