Trusted Agent profile · Richmond upon Thames

Knight Frank Richmond Sales reviews in Richmond upon Thames

4.9

★★★★★ Excellent

1,667 reviews across 2 platforms

23 Hill Street, Richmond-upon-Thames, TW9 1SX, Richmond upon Thames, TW9 1SX

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Knight Frank's office in Richmond upon Thames, at 23 Hill Street, is rated 4.9 out of 5 across 1,667 reviews on two platforms, including 200 Google reviews rated 4.9.

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4.9 / 5

200

Reviews on Google

This office

Trustpilot logo

1,467

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Renewal

Good experience with Vinnie from Renewals who kept the ball rolling even while on vacation

MPST_1961 · 28 January 2024

Agent replied · 25 October 2024

Dear Marcus,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie

5/5

Trustpilot

Professional Real Estate Agency

Brigette helped me renew my lease smoothly.

Özkan · 1 July 2024

Agent replied · 25 October 2024

Dear OzkanThank you for your feedback and glad we agreed a renewal to your lease swiftly. Kind regardsBrigette

5/5

Trustpilot

Very happy with the excellent property…

Very happy with the excellent property management service provided by Chervon Pierre. She is always proactive, responsive and insightful in her advice. I would strongly recommend her.

Michael · 21 February 2023

Agent replied · 25 October 2024

Thank you very much for your kind and positive words Michael. It has been a pleasure working with you and managing your property for many years. Best wishes, Chervon

5/5

Trustpilot

Lettings accounts

I have always found the lettings accounts team to be very responsive. Keep up the good work.

T · 22 November 2023

Agent replied · 25 October 2024

Thank you for your very kind review. It was a pleasure assisting you. Knight Frank Accounts

5/5

Trustpilot

Fabulous service from the Bristol team…

Fabulous service from the Bristol team throughout the entire process. Highly recommended and many thanks to all.

Andy · 21 November 2023

Agent replied · 25 October 2024

Many thanks for taking the time to leave a review. We appreciate you choosing Knight Frank as your agent.

5/5

Trustpilot

Excellent service and good…

Excellent service and good communication. Very pleased with my experience

Niklas · 16 April 2024

Agent replied · 25 October 2024

Thank you Niklas for your review. It was great working with you and I hope you are enjoying your new home. Ellie

5/5

Google

Vinnie and the KF Richmond team did a fantastic job helping us find a flat that fit all our requirements. We had a number of needs that required some negotiation, and they were communicative and open about the entire process. We are grateful for all their assistance.

Nicole · 26 October 2018

Agent replied · 24 October 2024

Dear Nicole, thank you for the your review. we hope you enjoy living in your new apartment

5/5

Trustpilot

Efficient lease renewal

Efficient lease renewal, which was clearly articulated and well mannered

Peadar · 11 April 2024

Agent replied · 25 October 2024

Dear PeadarThank you for your kind feedback and it was my pleasure assisting you with your lease renewal. Kind regardsBrigette

5/5

Trustpilot

I am very satisfied with the service.

Leo · 4 June 2024

Agent replied · 25 October 2024

Hello Leo, thank you for the review and good luck with your move. It has been a pleasure managing your property and do let me know if I can be of any further assistance.Tom

5/5

Trustpilot

Simply the best!

Simply the best! No one is better. You get high quality, personal service, quick responses and they always do the right thing. They manage the right balance between the tenant and the landlord. Thank you for being the best!

RAHUL · 9 June 2021

Agent replied · 25 October 2024

Thank you ever so much Rahul for your kind words.

5/5

Trustpilot

Quick and kind response

Daiki · 22 July 2024

Agent replied · 25 October 2024

Dear Mr Ito,Thank you very much for your kind review.Should you need anything else, please feel free to reach out to us anytime.Kind regards,Japan Desk Team

5/5

Trustpilot

Perfect service

Perfect service. Excellent organizational and communication skills, my property manager, Regvita Burdiniene, whenever I need help!

Maria · 23 November 2023

Agent replied · 25 October 2024

Thank you for the kind review. Please do let me know if I can help with anything else in the future.Regards,Regvita

5/5

Trustpilot

Ehteshaam Ahmed , great service

Ehteshaam Ahmed in their accounts team provided excellent service to me as a landlord, exactly what I need.

Mark · 4 October 2023

Agent replied · 25 October 2024

Thank you for your kind words and I am glad to hear that I was able to help. If you ever have any more questions or need assistance with anything else, please don't hesitate to reach out.Kind regards,Ehteshaam

5/5

Google

Never at any point did the team try to bamboozle us with spurious statistics regarding other local sales and purchases nor did they feed back irrelevant information from the viewings held and potential purchasers. We have found that the problem with so many agents is that they always try to paint a rosier picture than the actual reality, which wastes everyone's time really. Knight Frank tell it like it is and get the job done with the least amount of disruption to our busy lives. No flim flam! Thanks especially to Peter Norgrove for all his hard work and positivity.

Morgan · 26 October 2016

5/5

Google

Oscar Doyle from KF was excellent. Handled a tough situation with diplomacy and tact. He also came in a good deal above the estimated price of several other sellers but was able to use his network to find several buyers interested in paying the asking price. He priced it well as the first person in the door paid full asking despite the fact that several other brokers thought he'd overpriced the home by several hundred thousand pounds. he knew the market and got us the best price possible for our home. thank you.

JP · 26 October 2016

5/5

Trustpilot

Very efficient and professional through…

Very efficient and professional through out my dealings.Ian MacLaurin

Ian · 10 April 2024

Agent replied · 25 October 2024

Thank you ever so much for your kind words, Ian. We are pleased that you had a great experience with the team. Knight Frank

5/5

Trustpilot

First class service in a difficult…

First class service in a difficult market. Excellent communications to keep us informed of developments

Ian · 3 December 2023

Agent replied · 25 October 2024

Thank you for your kind review. I enjoyed working for you and wish you luck in the future.Best wishes, Nigel

5/5

Trustpilot

Prompt response.

Prompt response.Very grateful for their prompt reply and helpful advice.

F.T · 20 March 2024

Agent replied · 25 October 2024

Thank you very much for your kind review.We are always happy to help should you require any further assistance.Kind regards,Japan Desk Team

5/5

Trustpilot

Swift Contract Renewals

Appreciate the excellent communication and swift lease renewal by Vinnie!

Ivy · 20 March 2024

Agent replied · 25 October 2024

Dear Ivy,Thank you for the lovely review.All the best.Kind regards,Vinnie

5/5

Trustpilot

The agent

The agent, Stan Fung

Lynnette · 9 July 2024

Agent replied · 25 October 2024

Thank you for leaving feedback Lynn it was lovely to meet you and Michael, I hope you enjoy your new home.

5/5

Trustpilot

Very good service

Very good service, helped me sell my business which was needed at the time. Unfotunately i needed a fast sale and knight frank helped me in that situation. really happy with the service provided.

Richard · 6 August 2024

5/5

Trustpilot

Many thanks for Louna help

Many thanks for Louna help. She’s really responsive and helpful.

田童绯 · 7 March 2024

Agent replied · 25 October 2024

Dear Tongfei,Thank you for your kind review, I am glad I was able to help you and hope you will enjoy your new home for many years. Kind regards,Louna

5/5

Trustpilot

Excellent property management

Have been using Knight Frank for many years to rent a flat out. They have always been knowledgeable and extremely helpful. Jane Wallworth particularly has been a pleasure to work with and I would not hesitate to recommend her.

Supermummy1 · 12 February 2021

Agent replied · 25 October 2024

Thanks so much Yvonne. It has been a pleasure managing your flat for you and here’s looking forward to the next 18 yrs!Kind regardsJane

5/5

Trustpilot

Holly Pemberton manages a number of…

Holly Pemberton manages a number of properties in our portfolio and has been outstanding. Very polite and processional. Holly has great attention to detail and always responds in a timely manner.

Roger · 16 June 2022

Agent replied · 25 October 2024

Thank you for your lovely review, it is a pleasure to be of assistance. I look forward to continuing to work with you moving forward. Best wishes, Holly

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