5/5
TrustpilotSwift Contract Renewals
Appreciate the excellent communication and swift lease renewal by Vinnie!
Agent replied · 25 October 2024
Dear Ivy,Thank you for the lovely review.All the best.Kind regards,Vinnie
Trusted Agent profile · Richmond upon Thames
Knight Frank Richmond Sales reviews in Richmond upon Thames
★★★★★
1,643 reviews across 2 platforms
23 Hill Street, Richmond-upon-Thames, TW9 1SX, Richmond upon Thames, TW9 1SX
Knight Frank's office in Richmond upon Thames, at 23 Hill Street, is rated 4.9 out of 5 across 1,643 reviews on two platforms, including 187 Google reviews rated 4.9.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFirst class service in a difficult…
First class service in a difficult market. Excellent communications to keep us informed of developments
Agent replied · 25 October 2024
Thank you for your kind review. I enjoyed working for you and wish you luck in the future.Best wishes, Nigel
5/5
TrustpilotThe agent
The agent, Stan Fung
Agent replied · 25 October 2024
Thank you for leaving feedback Lynn it was lovely to meet you and Michael, I hope you enjoy your new home.
5/5
TrustpilotVery good service
Very good service, helped me sell my business which was needed at the time. Unfotunately i needed a fast sale and knight frank helped me in that situation. really happy with the service provided.
5/5
TrustpilotMany thanks for Louna help
Many thanks for Louna help. She’s really responsive and helpful.
Agent replied · 25 October 2024
Dear Tongfei,Thank you for your kind review, I am glad I was able to help you and hope you will enjoy your new home for many years. Kind regards,Louna
5/5
TrustpilotHolly Pemberton manages a number of…
Holly Pemberton manages a number of properties in our portfolio and has been outstanding. Very polite and processional. Holly has great attention to detail and always responds in a timely manner.
Agent replied · 25 October 2024
Thank you for your lovely review, it is a pleasure to be of assistance. I look forward to continuing to work with you moving forward. Best wishes, Holly
5/5
TrustpilotEhteshaam Ahmed in the Hampstead resi…
Ehteshaam Ahmed in the Hampstead resi office; straightforward, professional and thoroughly competent, thank you.
Agent replied · 25 October 2024
Thank you for your kind words and it was an absolute pleasure assisting you!Kind regards,Ehteshaam
5/5
TrustpilotResponsive Property Manager
It is a pleasure working with Jason Nwimo, who has been responsive to my emails and in helping to follow up on the various matters relating to the management of the properties.
Agent replied · 25 October 2024
Many thanks Min, for the positive feedback. Glad I could be of assistance on that matterAlways pleasure working with you on your property!Best WishesJason
5/5
TrustpilotExcellent property management
Have been using Knight Frank for many years to rent a flat out. They have always been knowledgeable and extremely helpful. Jane Wallworth particularly has been a pleasure to work with and I would not hesitate to recommend her.
Agent replied · 25 October 2024
Thanks so much Yvonne. It has been a pleasure managing your flat for you and here’s looking forward to the next 18 yrs!Kind regardsJane
5/5
TrustpilotGreat marketing and support from Zara…
Great marketing and support from Zara throughout the process
Agent replied · 25 October 2024
Thank you DougIt was a pleasure dealing with you. All the best, Zara
5/5
GoogleHaving worked in the business for many years I was very impressed with the Richmond sales team and Edward Adler who handled the purchase of our flat with professionalism and courtesy. A smooth and very satisfactory transaction carried out by a knowledgeable and friendly staff.
Agent replied · 24 October 2024
Dear Terri, thank you very much for the review. We loved working with you and we hope you enjoy the new apartment
5/5
TrustpilotJocelyn has provided a kind and speedy…
Jocelyn has provided a kind and speedy support - thanks
Agent replied · 25 October 2024
Thank you Jun, I will continue to provide the same service. If you have any query, please do not hesitate to contact me. Kind regards, Jocelyn
5/5
TrustpilotSatisified
Good and efficient letting service.
Agent replied · 25 October 2024
Thank you for your review Khaled, It has been great working with you. Best, Beth
5/5
TrustpilotPromptly resolved the problem with the…
Promptly resolved the problem with the door lock issue.
Agent replied · 25 October 2024
Dear SorokaThank you for taking the time to leave your feedback, glad we managed to resolved this for you quickly.Please do not hesitate to contact me should you require anything in the futureRegvita
5/5
TrustpilotCharlotte McClean was super efficient
Charlotte McClean was super efficient, courteous and helpful. Excellent service!
Agent replied · 25 October 2024
Thank you for your kind words. It was a pleasure working with you. Please don’t hesitate to contact me should you require any further assistance.Kind regardsCharlotte
5/5
TrustpilotExcellent experience with Vinoath
Excellent experience with Vinoath - was very responsive, and got us into a great position
Agent replied · 25 October 2024
Dear Nick,Thanks for the kind words.It has been a pleasure to assist you with your renewal.Kind regards,Vinnie
5/5
TrustpilotRenewal
Great job by Vinnie from Renewals
Agent replied · 25 October 2024
Dear Omeed,Thank you for the great review.Kind regards,Vinnie
5/5
TrustpilotPerfect experience
Our agent Summer, was brilliant, she was incredibly knowledgeable and helpful and helped us find the perfect house with exactly the specifications we wanted, she managed to get us a great deal, and was brilliant through the application process.Was the perfect experience
5/5
GoogleExcellent service by Knight Frank selling my house. Charlotte could not have been more professional and did her upmost to keep the process on track and sort out any problems as they arose.PositiveResponsiveness, Professionalism
Agent replied · 24 October 2024
It was a pleasure to work with you, Mathew, and sell your fantastic house in Richmond. You were always friendly, highly communicative and trusted me to ensure the transaction remained on track. I wish you all the best with your move and hope you’ll be very happy in your new home.
5/5
TrustpilotExcellent service…
Knight Frank worked tirelessly to complete my house sale despite having to cope with the many delays caused by the sale of my buyers' property. I would not hesitate to use them again.
5/5
Trustpilotgreat service
Vinoath Selvakumar from their Belgravia office helpful and professional
Agent replied · 25 October 2024
Dear Luigi,Thank you for the lovely review and choosing Knight Frank to act for you again.Kind regards,Vinnie
5/5
Trustpilotprofessional and reliable estate management service
professional courteous, prompt and efficient service
Agent replied · 25 October 2024
Good afternoon Maurice,Thank you for your review, glad we could complete the emergency works prior to the new tenancy.Should you need anything else at all, please do not hesitate to reach out Warm Regards,Jason
5/5
TrustpilotPolite response relating to repairing
Konomi and Toru responded promptly and politely to my requests regarding repairing.
Agent replied · 25 October 2024
Dear Mr Kajiwara,Thank you very much for your kind review.We are always happy to help should you require any further assistance.Konomi & Toru
5/5
TrustpilotExcellent service
Excellent service and support thank you
Agent replied · 25 October 2024
Thank you Debbie for your kind review. Knight Frank
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
