Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery supportive and replied all my questions in timely manner.
Very professional and definitely recommended agency if you are looking for a property in Richmond!!
TOMOHIRO · 25 October 2022
Agent replied · 24 October 2024
Thank you Tom it was my pleasure to help with your search.
★★★★★ 5/5
TrustpilotGreat support from Henna Ellahi for…
Great support from Henna Ellahi for following up on request to change personal details.
B · 14 September 2023
Agent replied · 25 October 2024
Thank you for your kind review. We are delighted you had a great experience with us.Henna
★★★★★ 5/5
TrustpilotBoth Alex and Jamie- Leigh and the…
Both Alex and Jamie- Leigh and the whole knightfrank team have been fantastic to deal with I would highly recommend using Knightfrank over any other letting agent they where Fantastic throughout the process
Eamonn · 8 August 2021
Agent replied · 25 October 2024
Dear Eamonn,Thank-you so much for your kind review.It was a pleasure to work with you again on this rental.All the bestJamie-Leigh, Alex & The Esher, Cobham & Weybridge Lettings Team
★★★★★ 5/5
TrustpilotWe always use Knight Frank
Knight Frank are always our go to agents and always deliver. It is always a very positive and professional experience and they have been our agents for many years.
Mrs · 21 August 2024
★★★★★ 5/5
TrustpilotVery professional excellent job mr hamzai …
Very professional excellent job and looking after clients
Sayed · 25 January 2024
Agent replied · 25 October 2024
Thank you for your review Sayed. It was a pleasure assisting you.
★★★★★ 5/5
TrustpilotThe Service
The excellent service I receive, especially from Shantel
Robin · 24 January 2024
Agent replied · 25 October 2024
I appreciate your positive feedback, Robin. It's a pleasure assisting you.Best regardsShantel
★★★★★ 5/5
TrustpilotVery kind staffs
Very kind staffs. I was helped by them when setting up the wifi, repairing equipments in the room and getting access to the facilities of the flat.
F.T · 23 June 2022
Agent replied · 25 October 2024
Dear Mr Takei,Thank you very much for your message and your kind words.We hope you enjoy your new home, and we look forward to assisting you in the future.Kind regards,Japan Desk Team
★★★★★ 5/5
TrustpilotMade a great job
Made a great job in searching the right tenants and assisted us with a high level of professionnalism.
Céline · 5 May 2023
Agent replied · 25 October 2024
Dear Celine,Thank you for once again allowing us to act in your best interests, Oliver and I are very pleased and will look forwards to working with you and Hamed in future.”Best,Walid
★★★★★ 5/5
GoogleI really enjoyed working with the staff at KF in Richmond. Debbie, Vinnie and Ed were always courteous, helpful and cheerful, apart from being very professional. It was a pleasure to do business and I would thoroughly recommend them.
Bridget · 26 October 2019
Agent replied · 24 October 2024
Thank you so much for leaving a review, Bridget, it was a pleasure looking after you for both sales and lettings. If there’s anything we can help with in the future, please do let us know. Best wishes, Knight Frank Richmond
★★★★★ 5/5
TrustpilotExcellent advice and exceptional…
Excellent advice and exceptional service. Highly recommended
Mayfair · 22 January 2024
Agent replied · 25 October 2024
Thank you for your kind words. It was a pleasure working with you. Please don’t hesitate to contact me should you require any further assistance.Kind regards Charlotte
★★★★★ 5/5
TrustpilotHad a great experience with Vinnie from…
Had a great experience with Vinnie from Tower Bridge, everything was done efficiently and professionally
Peter · 23 June 2023
Agent replied · 25 October 2024
Dear Peter,Thank you for your kind words.All the best in your new home.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotI found Charlie to be a very efficient…
I found Charlie to be a very efficient and competent manager of my property. Good luck in your new line of work at KF.
John · 16 August 2022
Agent replied · 25 October 2024
Good morning,Thank you John, that is really appreciated.I leave you in Deena’s more than capable hands!Kind regards,Charlie
★★★★★ 5/5
TrustpilotThe Lettings accounts team are very…
The Lettings accounts team are very prompt and provided a detailed and clear income / expenditure report
Jetcocker · 21 April 2023
Agent replied · 25 October 2024
Thank you for oyur kind words. Please let us know if we can be of any further assistance. Steven
★★★★★ 5/5
TrustpilotJamieLeigh
JamieLeigh Was a pleasure to work with
Richard · 16 December 2023
Agent replied · 25 October 2024
Dear Richard,Thanks so much for taking the time to write such a kind review.It has been a pleasure assisting you. All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
★★★★★ 5/5
TrustpilotExcellent support in the process of…
Excellent support in the process of finding and renting a flat. Louna's professionalism, willingness and closeness, quick and efficient responses. Thank you!
Cesar · 25 October 2024
★★★★★ 5/5
GoogleI rented a property through Knight Frank. The team are extremely professional and efficient. I dealt mainly with Vinnie and Debbie who are both excellent, highly professional and always respond promptly. I wouldn’t hesitate to recommend them.
Ciara · 26 October 2018
Agent replied · 24 October 2024
Dear Ciara, It was a pleasure to deal with you. If you ever require our assistance in the future, please do not hesitate to give us a call
★★★★★ 5/5
TrustpilotGreat service and attention to detail
Great service and attention to detail. They know how to manage the process to reach a successful conclusion for the buyer and seller. Well done, and thanks.
Al · 9 July 2024
★★★★★ 5/5
GoogleReally positive experience where I felt Hannah was really working for me and the best outcome for my family
Phil · 26 October 2019
★★★★★ 5/5
TrustpilotWonderful
Wonderful, very clear
Florian · 24 January 2024
Agent replied · 25 October 2024
Thank you for your kind words Florian, I am glad you enjoyed your stay in White City with us. Please feel free to get in touch again if and when you return to London. Stan
★★★★★ 5/5
GoogleHannah and the Knight Frank team made our purchase of a house in Lancaster Park as smooth and easy as possible. They were also superb at helping us with access for builders to the property, prior to completion.
Ben · 26 October 2016
Agent replied · 24 October 2024
Thank you very much for your kind words, we very much appreciate this. Best wishes.
★★★★★ 5/5
GoogleKnight Frank offered the highest valuation for our property, and we were a bit suspicious at first but we went with it. Not only did they find an offer exactly at their valuation but did so within two weeks. Their secret seems to be their client base: it is outstanding, as was their professionalism. I'd have only two words of advice to anyone selling in Richmond and Twickenham: Knight Frank.
Linda · 26 October 2016
★★★★★ 5/5
GoogleWe have just purchased a house from KF Richmond and we have had a really excellent experience. Laura maintained very clear communication between us and the vendor, was pro-active and she was always approachable and informed.
Ben · 26 October 2018
Agent replied · 24 October 2024
Dear Ben, thank you very much for your review. It was an absolute pleasure working with you and we hope you enjoy your new home
★★★★★ 5/5
TrustpilotOur whole purchase process went…
Our whole purchase process went smoothly,from first identifying our property,through to an early completion. Knight Frank were totally helpful and professional and we wouldn’t hesitate to use them again
Mr · 14 May 2024
★★★★★ 5/5
TrustpilotOur property has been managed by Charlie T-S
Our property has been managed by Charlie Toyne-Sewell and we have always been happy with Charlie's responsiveness, recommendations, and judgment.
Fabrice · 31 July 2022
Agent replied · 25 October 2024
Good morning,Thank you so much for your kind words, it is really appreciated.Kind regards,Charlie
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