Trusted Agent profile · Richmond upon Thames

Knight Frank Richmond Sales reviews in Richmond upon Thames

4.9

★★★★★ Excellent

1,643 reviews across 2 platforms

23 Hill Street, Richmond-upon-Thames, TW9 1SX, Richmond upon Thames, TW9 1SX

Knight Frank's office in Richmond upon Thames, at 23 Hill Street, is rated 4.9 out of 5 across 1,643 reviews on two platforms, including 187 Google reviews rated 4.9.

Google logo

4.9 / 5

187

Reviews on Google

This office

Trustpilot logo

1,456

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Very supportive and replied all my questions in timely manner. Very professional and definitely recommended agency if you are looking for a property in Richmond!!

TOMOHIRO · 25 October 2022

Agent replied · 24 October 2024

Thank you Tom it was my pleasure to help with your search.

5/5

Trustpilot

Great support from Henna Ellahi for…

Great support from Henna Ellahi for following up on request to change personal details.

B · 14 September 2023

Agent replied · 25 October 2024

Thank you for your kind review. We are delighted you had a great experience with us.Henna

5/5

Trustpilot

Both Alex and Jamie- Leigh and the…

Both Alex and Jamie- Leigh and the whole knightfrank team have been fantastic to deal with I would highly recommend using Knightfrank over any other letting agent they where Fantastic throughout the process

Eamonn · 8 August 2021

Agent replied · 25 October 2024

Dear Eamonn,Thank-you so much for your kind review.It was a pleasure to work with you again on this rental.All the bestJamie-Leigh, Alex & The Esher, Cobham & Weybridge Lettings Team

5/5

Trustpilot

We always use Knight Frank

Knight Frank are always our go to agents and always deliver. It is always a very positive and professional experience and they have been our agents for many years.

Mrs · 21 August 2024

5/5

Trustpilot

Very professional excellent job mr hamzai …

Very professional excellent job and looking after clients

Sayed · 25 January 2024

Agent replied · 25 October 2024

Thank you for your review Sayed. It was a pleasure assisting you.

5/5

Trustpilot

The Service

The excellent service I receive, especially from Shantel

Robin · 24 January 2024

Agent replied · 25 October 2024

I appreciate your positive feedback, Robin. It's a pleasure assisting you.Best regardsShantel

5/5

Trustpilot

Very kind staffs

Very kind staffs. I was helped by them when setting up the wifi, repairing equipments in the room and getting access to the facilities of the flat.

F.T · 23 June 2022

Agent replied · 25 October 2024

Dear Mr Takei,Thank you very much for your message and your kind words.We hope you enjoy your new home, and we look forward to assisting you in the future.Kind regards,Japan Desk Team

5/5

Trustpilot

Made a great job

Made a great job in searching the right tenants and assisted us with a high level of professionnalism.

Céline · 5 May 2023

Agent replied · 25 October 2024

Dear Celine,Thank you for once again allowing us to act in your best interests, Oliver and I are very pleased and will look forwards to working with you and Hamed in future.”Best,Walid

5/5

Google

I really enjoyed working with the staff at KF in Richmond. Debbie, Vinnie and Ed were always courteous, helpful and cheerful, apart from being very professional. It was a pleasure to do business and I would thoroughly recommend them.

Bridget · 26 October 2019

Agent replied · 24 October 2024

Thank you so much for leaving a review, Bridget, it was a pleasure looking after you for both sales and lettings. If there’s anything we can help with in the future, please do let us know. Best wishes, Knight Frank Richmond

5/5

Trustpilot

Excellent advice and exceptional…

Excellent advice and exceptional service. Highly recommended

Mayfair · 22 January 2024

Agent replied · 25 October 2024

Thank you for your kind words. It was a pleasure working with you. Please don’t hesitate to contact me should you require any further assistance.Kind regards Charlotte

5/5

Trustpilot

Had a great experience with Vinnie from…

Had a great experience with Vinnie from Tower Bridge, everything was done efficiently and professionally

Peter · 23 June 2023

Agent replied · 25 October 2024

Dear Peter,Thank you for your kind words.All the best in your new home.Kind regards,Vinnie

5/5

Trustpilot

I found Charlie to be a very efficient…

I found Charlie to be a very efficient and competent manager of my property. Good luck in your new line of work at KF.

John · 16 August 2022

Agent replied · 25 October 2024

Good morning,Thank you John, that is really appreciated.I leave you in Deena’s more than capable hands!Kind regards,Charlie

5/5

Trustpilot

The Lettings accounts team are very…

The Lettings accounts team are very prompt and provided a detailed and clear income / expenditure report

Jetcocker · 21 April 2023

Agent replied · 25 October 2024

Thank you for oyur kind words. Please let us know if we can be of any further assistance. Steven

5/5

Trustpilot

JamieLeigh

JamieLeigh Was a pleasure to work with

Richard · 16 December 2023

Agent replied · 25 October 2024

Dear Richard,Thanks so much for taking the time to write such a kind review.It has been a pleasure assisting you. All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties

5/5

Trustpilot

Excellent support in the process of…

Excellent support in the process of finding and renting a flat. Louna's professionalism, willingness and closeness, quick and efficient responses. Thank you!

Cesar · 25 October 2024

5/5

Google

I rented a property through Knight Frank. The team are extremely professional and efficient. I dealt mainly with Vinnie and Debbie who are both excellent, highly professional and always respond promptly. I wouldn’t hesitate to recommend them.

Ciara · 26 October 2018

Agent replied · 24 October 2024

Dear Ciara, It was a pleasure to deal with you. If you ever require our assistance in the future, please do not hesitate to give us a call

5/5

Trustpilot

Great service and attention to detail

Great service and attention to detail. They know how to manage the process to reach a successful conclusion for the buyer and seller. Well done, and thanks.

Al · 9 July 2024

5/5

Google

Really positive experience where I felt Hannah was really working for me and the best outcome for my family

Phil · 26 October 2019

5/5

Trustpilot

Wonderful

Wonderful, very clear

Florian · 24 January 2024

Agent replied · 25 October 2024

Thank you for your kind words Florian, I am glad you enjoyed your stay in White City with us. Please feel free to get in touch again if and when you return to London. Stan

5/5

Google

Hannah and the Knight Frank team made our purchase of a house in Lancaster Park as smooth and easy as possible. They were also superb at helping us with access for builders to the property, prior to completion.

Ben · 26 October 2016

Agent replied · 24 October 2024

Thank you very much for your kind words, we very much appreciate this. Best wishes.

5/5

Google

Knight Frank offered the highest valuation for our property, and we were a bit suspicious at first but we went with it. Not only did they find an offer exactly at their valuation but did so within two weeks. Their secret seems to be their client base: it is outstanding, as was their professionalism. I'd have only two words of advice to anyone selling in Richmond and Twickenham: Knight Frank.

Linda · 26 October 2016

5/5

Google

We have just purchased a house from KF Richmond and we have had a really excellent experience. Laura maintained very clear communication between us and the vendor, was pro-active and she was always approachable and informed.

Ben · 26 October 2018

Agent replied · 24 October 2024

Dear Ben, thank you very much for your review. It was an absolute pleasure working with you and we hope you enjoy your new home

5/5

Trustpilot

Our whole purchase process went…

Our whole purchase process went smoothly,from first identifying our property,through to an early completion. Knight Frank were totally helpful and professional and we wouldn’t hesitate to use them again

Mr · 14 May 2024

5/5

Trustpilot

Our property has been managed by Charlie T-S

Our property has been managed by Charlie Toyne-Sewell and we have always been happy with Charlie's responsiveness, recommendations, and judgment.

Fabrice · 31 July 2022

Agent replied · 25 October 2024

Good morning,Thank you so much for your kind words, it is really appreciated.Kind regards,Charlie

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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