5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
Trusted Agent profile
John D Wood & Co. St Margarets reviews
★★★★★
341 reviews across 2 platforms
127 St. Margarets Road, Twickenham, TW1 1RG, Richmond upon Thames TW1 1RG
John D Wood & Co.'s Richmond upon Thames office at 127 St. Margarets Road is rated 3.9 out of 5 across 341 reviews on two platforms, including 136 Google reviews rated 4.7. The 205 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
5/5
GoogleExcellent service, highly recommended. I've been very happy with all aspects of the service I have received.
Agent replied · 23 October 2024
Thanks Matt for your 5* rating. Best wishes, Mark
5/5
GoogleEfficient and with a sense of humor! My third property through the agency; great service!
Agent replied · 23 October 2024
Thank you for your great 5* review and comments!
5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient.I’d recommend them highly.
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
5/5
TrustpilotHave had a really good experience in…
Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend
1/5
TrustpilotWish there was lower rating
Wish there was lower rating . Worst in the industry.
1/5
Trustpilotabsolutely awful real estate agents
absolutely awful real estate agents. had a painful tenancy term. not returning my deposit. terrible people to deal with
5/5
TrustpilotDynamic
Dynamic, friendly & forward thinking agent - pleasure to work with
1/5
TrustpilotMisleading company
Misleading company! Be aware!
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John D Wood & Co. St Margarets
How many reviews does John D Wood & Co. St Margarets have?
John D Wood & Co.'s Richmond upon Thames office has 341 reviews across two platforms: 136 on Google, 205 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is John D Wood & Co. St Margarets's rating?
John D Wood & Co. St Margarets is rated 3.9 out of 5 across all 341 reviews, and 4.7 out of 5 on Google from 136 reviews, checked 9 October 2026.
Where is John D Wood & Co.'s Richmond upon Thames office?
John D Wood & Co. St Margarets, 127 St. Margarets Road, Twickenham, TW1 1RG, Richmond upon Thames TW1 1RG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.