5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
Trusted Agent profile
John D Wood & Co. Richmond Sales reviews
★★★★★
335 reviews across 2 platforms
31 Sheen Road, Richmond, TW9 1AD, Richmond upon Thames TW9 1AD
John D Wood & Co.'s Richmond upon Thames office at 31 Sheen Road is rated 3.9 out of 5 across 335 reviews on two platforms, including 130 Google reviews rated 4.7. The 205 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleExcellent customer care.My self and my partner we are very pleased about our experience with Hollie Stanley of Johndwood estate agents.Great communication ,professional advice and friendly service.She was very helpful and patient.
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
5/5
TrustpilotHave had a really good experience in…
Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend
5/5
GoogleI have been positively surprised by the efficient service and prompt feedback of John D Wood Richmond which has so far proven itself more performing than peers and fairly priced.
2/5
GoogleLate to viewings, do not provide you with much information if there are problems with a leased properties. Not good at keeping you up with information. Just plain lazy.
5/5
GoogleWe were happy with the service we received from John D Wood when we recently looked for a flat to rent. Katy Thomas in particular was very helpful.
1/5
TrustpilotWish there was lower rating
Wish there was lower rating . Worst in the industry.
5/5
GoogleExtremely responsive and helpful team! Having not had much experience in the U.K. market I was assisted through the process. Great communication and friendly team. Thanks!
1/5
Trustpilotabsolutely awful real estate agents
absolutely awful real estate agents. had a painful tenancy term. not returning my deposit. terrible people to deal with
5/5
GoogleWe found the team very professional, helpful and efficient. We have experienced no problems and would consider using them again.
5/5
TrustpilotDynamic
Dynamic, friendly & forward thinking agent - pleasure to work with
1/5
TrustpilotMisleading company
Misleading company! Be aware!
5/5
GoogleApproach with confidence.
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you for taking the time to leave us a 5* review.
5/5
TrustpilotVery friendly and responsive staff!
Rating only, no written review.
5/5
TrustpilotAlex helped me with an awkward tennent
Rating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John D Wood & Co. Richmond Sales
How many reviews does John D Wood & Co. Richmond Sales have?
John D Wood & Co.'s Richmond upon Thames office has 335 reviews across two platforms: 130 on Google, 205 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is John D Wood & Co. Richmond Sales's rating?
John D Wood & Co. Richmond Sales is rated 3.9 out of 5 across all 335 reviews, and 4.7 out of 5 on Google from 130 reviews, checked 9 October 2026.
Where is John D Wood & Co.'s Richmond upon Thames office?
John D Wood & Co. Richmond Sales, 31 Sheen Road, Richmond, TW9 1AD, Richmond upon Thames TW9 1AD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.