Trusted Agent profile

John D Wood & Co. Richmond Sales reviews

3.9

★★★★★ Good

335 reviews across 2 platforms

31 Sheen Road, Richmond, TW9 1AD, Richmond upon Thames TW9 1AD

John D Wood & Co.'s Richmond upon Thames office at 31 Sheen Road is rated 3.9 out of 5 across 335 reviews on two platforms, including 130 Google reviews rated 4.7. The 205 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

130

Reviews on Google

This office

Trustpilot logo

205

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Thank you to Aleksandra, who made the whole process incredibly smooth and due to her excellent communication and being proactive we completed on time. As a first-time buyer, I really appreciated her patience in explaining each step along the way. She was always responsive, helpful, and supportive throughout the journey. I was impressed not only by her professionalism but also by her warm and friendly manner. It was an absolute pleasure working with Aleksandra! I would highly recommend buying or selling with John D Wood.

Linda · 16 October 2025

Agent replied · 16 April 2026

Thank you Linda for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Great experience with John D Wood

I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!

Andra · 23 April 2026

5/5

Trustpilot

Advice on sale of flat

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

Nicholas · 17 April 2026

5/5

Trustpilot

Worked with Warren in the Wimbledon…

Worked with Warren in the Wimbledon office for our purchase of a house. He was excellent throughout, great communication, always clear and to the point. He stood out amongst the various other agents we had to deal with in sale and purchase and we would highly recommend his services. He also had excellent recommendations for periphery services (which we used for the building survey).

Matt · 12 June 2026

5/5

Trustpilot

Brilliant experience with Battersea Lettings…

We recently had a brilliant experience with the Battersea Lettings team of John D Wood. Oliver Taylor was extremely helpful - highly responsive and efficient, and was proactive to get our rental over the line. He was also very professional and pleasant to work with. Highly recommended.

Nicola · 2 September 2026

5/5

Trustpilot

David Alexander, associate director of John D Wood property

I have known David Alexander, the associate director of John D Wood &Co London, country & international property for more than 15 years and my property In London has been managed by his agency from time to time. David is very professional and always gives me very practical and helpful advice when I need it. I highly recommend David to be your property manager.

Cherry · 22 April 2026

5/5

Trustpilot

Thank you so much to Bradley Gilchrist…

Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.

Susan · 27 April 2026

5/5

Google

Aleksandra was exceptional at keeping us in the loop and regularly following up as we purchased our home. She was diligent in her responses and always happy to answer questions. When she was unavailable, she seamlessly passed over to Charlie who was equally supportive. We are very appreciative!

NE · 16 November 2025

Agent replied · 16 April 2026

Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Andrew Simpson was extremely helpful…

Andrew Simpson was extremely helpful throughout the entire process from offer to completion. He kept in close contact with us, communicated regularly and clearly with the other estate agents in the chain and more importantly with the solicitors. His support has been very much appreciated.

Alicja · 13 August 2026

5/5

Trustpilot

Johnny Moore John D Wood Review

From the very start Daniel White and Jane Marshall made me feel, not just that I was in safe hands, but that I was dealing with two people who are extremely professional and experienced. I never felt pressured or rushed and their communication skills, support, and calm reassurance has made the whole process of selling my house a positive one.

Johnny · 25 April 2026

5/5

Trustpilot

We had a great experience selling through John D Wood

We had a great experience selling our house through John D Wood, Southfields. The whole team was very helpful throughout the process, and Lewis was particularly professional, patient, and efficient in helping us overcome the inevitable hurdles that arise during a house sale. A big thank you to everyone involved.

Flora · 4 June 2026

5/5

Google

Thanks to Aleksandra who helped to make our sales process as smooth as possible given some ups and downs Her friendliness patience and dedication was much appreciated I would not hesitate to recommend John D Wood to others thanks

Helen · 16 November 2025

Agent replied · 16 April 2026

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Our sale of a property in Surbiton

Our sale of a property in Surbiton was complicated by the fact that everything had to be managed from overseas. We were fortunate in being directed to John D. Wood and Co at the Surbiton branch, where we have nothing but praise for the professionalism and efficiency of Luke Dwyer and Theo Harding. There were many issues which caused delays in the process of this sale, but at all times Luke was quick to be in touch and to advise on the way forward. Although we did not meet in person, we very much appreciated his reassuring manner as we negotiated both legal and practical setbacks.

JustAnswer · 15 August 2025

5/5

Google

As an estate agent myself with 17 years experience. We are thrilled with the exceptional service provided by Dominic. From listing to sale, experience was outstanding. Dominic secured a buyer at practically the asking price on the first viewing. His consistent updates and prompt communication kept us informed at every step, making the entire process stress-free. Dominic surpassed our expectations, delivering a transparent and seamless experience. If you're looking for a reliable and results-driven estate agent, we wholeheartedly recommend Dominic at John D Wood.

Chris · 11 April 2024

Agent replied · 23 October 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Peter from Property Management has been fantastic to work with. He is friendly, approachable, and always quick to respond. When it came to returning our deposit at the end of the tenancy, Peter handled everything in a very reasonable and …

Josh · 16 September 2025

Agent replied · 16 April 2026

Hello Josh, Thank you so much for your wonderful 5* review! We're thrilled to hear about … More

5/5

Trustpilot

Professional and helpful

Molly and her team at the Parsons Green office were very professional, helpful and pleasant to work with. From advising on the appropriate asking price, arranging multiple viewings and securing couple of offers in the first two days of the property being on the market. They were knowledgeable and assisted in navigating a stressful process, dealing with unexpected matters that came up during the conveyancing, which I really appreciated. I would highly recommend the Parsons Green office for selling a property.

B · 14 May 2025

5/5

Trustpilot

5 Star Service

Worked with Opemi Mafimisebi from the Docklands office recently and it was a pleasure of working with her as I couldn’t be more impressed with the service I received. From start to finish, she handled my enquiry with professionalism and genuine care.

Taelia · 18 April 2026

5/5

Google

Excellent service from Jason and the team, it shows they truly care. Jason really took time to listen and found him highly professional, compassionate and knowledgeable. Thanks to Jason and wider team, I have managed to move in a lovely place in just under one week from my viewing. The team has been extremely helpful and efficient in setting everything up and they have been constantly in touch to make sure I am well looked after. By far my best experience with an estate agent.

Malina · 24 October 2023

Agent replied · 23 October 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

My experience with John D Wood & Co was…

My experience with John D Wood & Co was fantastic. Lewis and the team helped me through every step of the process with professional and efficient communication. I would definitely recommend John D Wood & Co.

Hannah · 21 May 2026

5/5

Trustpilot

Great experience

I recently worked with Paris Merico from the Notting Hill branch, and I couldn’t be happier with the experience. He helped us with letting and was friendly, professional, and reliable throughout the entire process. I highly recommend him

Cliente · 20 April 2026

5/5

Trustpilot

Jane was extremely helpful

Jane was extremely helpful and responsive throughout the process answering any questions we had along the way. Thanks to this it was a very smooth process with no stress. Great experience.

Jack · 8 May 2026

5/5

Google

A seamless solution to renting out our property, thank you Alan and Szymon for all your care and assistance

Lynne · 16 November 2025

Agent replied · 16 April 2026

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Very pleased with my experience with John D Wood & Co, Richmond branch. I worked with Dominic Murray who was very professional, courteous and proactive throughout the sales process. My overall impression of the company is that they …

Tim · 16 April 2025

Agent replied · 23 October 2024

Thank you for your 5* review and recommendation Tim. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Great

We have had a great experience working with Paris from the Notting Hill office to get our new home. Everything was very efficient and smooth and communication was great.

Customer · 17 April 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John D Wood & Co.'s Google reviews

Questions about John D Wood & Co. Richmond Sales

How many reviews does John D Wood & Co. Richmond Sales have?

John D Wood & Co.'s Richmond upon Thames office has 335 reviews across two platforms: 130 on Google, 205 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is John D Wood & Co. Richmond Sales's rating?

John D Wood & Co. Richmond Sales is rated 3.9 out of 5 across all 335 reviews, and 4.7 out of 5 on Google from 130 reviews, checked 9 October 2026.

Where is John D Wood & Co.'s Richmond upon Thames office?

John D Wood & Co. Richmond Sales, 31 Sheen Road, Richmond, TW9 1AD, Richmond upon Thames TW9 1AD.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.