Trusted Agent profile · Richmond upon Thames
★★★★★
797 reviews across 2 platforms
36 High Street, Teddington, TW11 8EW, Richmond upon Thames, TW11 8EW
Jackson-Stops's office in Richmond upon Thames, at 36 High Street, is rated 4.7 out of 5 across 797 reviews on two platforms, including 308 Google reviews rated 4.9.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleIf you're looking for a managing agent, Mark Birch and his team are outstanding. They found us a stellar tenant extremely quickly, and made the whole process seamless. They were even able to recommend excellent contractors to help with everything. Great job, Jackson-Stops.
5/5
TrustpilotFreddie's deep knowledge of Lewes and…
Freddie's deep knowledge of Lewes and the surrounding area and his kindness and experience, make him an invaluable agent to work with. He does all he can to take the stress out of buying/ selling and I couldnt imagine working with anyone else.
Dear Rosanna, thank you for leaving a review about your experience with Freddie and we're very happy to know that you appreciated his local knowledge and judge him to be an invaluable agent to work with. With best wishes from all of us at Jackson-Stops.
5/5
TrustpilotI have let the flat above my shop for…
I have let the flat above my shop for many years now and Margaret has helped me over that time.Always understanding and patient she manages to sort any problems out smoothly.Thank you. Elizabeth Aram
Dear Elizabeth, thank you very much for taking the time to leave a review about your positive experience with us and especially with Margaret. With best wishes from everyone at Jackson-Stops.
5/5
GoogleGreat service from Luke in the purchase of our new home. Was always prompt with comms and everything was very straight forward.
Dear Will, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleI had the most wonderful experience dealing with William Gladstone-New at Jackson Stops in Teddington. He was extremely professional, knowledgeable and I highly recommend him and team ilat JS Tedd.
Dear Joe, We really appreciate you taking the time to leave such lovely comments about William. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Teddington team in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleChloe has provided exceptional service during my rental process. Her friendly and informative approach made the entire process effortless and stress free by keeping me informed daily. Highly recommended
Dear Ash, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotGreat service from Debbie in Tunbridge…
Great service from Debbie in Tunbridge wells. Very flexible in terms of offering extra support and information which is so important when you have no idea about all the different paperwork and terms being used. Also offered to help with things like printing and emails, which helps if you are less digitally savvy
Dear Max, thank you for highlighting the kindness and professionalism of Debbie at our Tunbridge Wells branch, making you feel supported throughout the process. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotI have dealt with the Jackson Stops…
I have dealt with the Jackson Stops Team in Bury St Edmunds in recent weeks and the service has been fantastic. Highly recommend their services.
Dear Aarran, thank you for your review and we are pleased to read that the service you received was fantastic and that you would highly recommend our services. With best wishes from everyone at Jackson-Stops.
4/5
GoogleI have recently returned to Jackson-Stops as letting agents for my flat in Teddington. So far the experience has been very good. JS have provided a very professional service, having found me a tenant and organised the tenancy agreement and check in without fuss.PositiveProfessionalism
5/5
GoogleGreat service from Mia at Jackson stops, helped us get the property we wanted.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
5/5
TrustpilotGreat help from Emily
Great help from Emily, really appreciate her. She is an asset to Jacksons stop
Dear May, we're so pleased that Emily provided you with great help - thank you for leaving a five-star review. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotHighly professional and efficient…
Highly professional and efficient service from start to completion. Anthony put a considerable amount of time into agreeing a realistic valuation, the photographs of the property were brilliant and potential buyers were well managed. Most importantly we were kept informed at every stage of the way.
Hi Malcolm and Caroline, we're pleased you experienced such a positive approach from Jackson-Stops and we appreciate the time you've taken to leave a review. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotGreat service
I’ve had a very pleasant experience with Jackson Stops, specially with Loren Pogue, my agent. Our requests and concerns are promptly taken care of and she is always on top of things.
Dear Alejandro, we're pleased to hear you had a very pleasant property experience with Loren and the team and that your requests and concerns were taken care of. With best wishes from everyone at Jackson-Stops.
5/5
GoogleGreat experience finding a rental property with the help of Chloe Williams. Communication and process were excellent. Highly recommend Jackson-Stops Teddington.
Dear Charlotte, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
5/5
TrustpilotGreat experience
Jackson-Stops, Newmarket, were extremely helpful to me and, I would say, went above and beyond to help me find a property in a particularly tricky situation. And they continue to offer friendly assistance should I need it. I’m very grateful to them.
Dear Alexander, thank you for taking the time to review Jackson-Stops Newmarket and we're pleased to hear that you felt the team went above and beyond to help you find a property. Best wishes from all of us at Jackson-Stops.
1/5
TrustpilotWent into their shop in Woburn
Went into their shop in Woburn, just to be spoken to like some idiot. The staff were incredibly rude and their service was s***, I thought this was supposed to be a serious establishment.
Dear Max, we’d be grateful if you could email info@jackson-stops.co.uk so that we can investigate your experience fully. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotI have dealt with Jackson stoppsfor…
I have dealt with Jackson stoppsfor many years. Margaret heath deals with the tenants very skilfully and meets the requirements of the building and me as landlord. Her experience is invaluable.John
Dear John, Margaret is clearly a valued member of the team, and it's excellent to hear that she deals with your tenants skilfully, and that her experience is invaluable to you. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotJackson Stops was always very…
Jackson Stops was always very straightforward with us, and attentive to our needs.
Dear KE, it is good to hear that the service you received was attentive and straightforward. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotAmazing!
Amazing. It is one of the best agency I've dealt with so far. They are so professional. Viola was a great agent. She was helpful and helped me to finish all paper works in less than a week. I really recommend Jackson-Stops
5/5
GoogleI recently rented a place through JSS, Richmond and I found their services to be truly great. Not only they were effective in the rental arrangement but also in their follow up after we have moved in. A special mention about Jade Jennings who is very professional in handling your queries.
5/5
TrustpilotJackson-Stops highly recommended
Jackson-Stops provided an excellent service from start to finish. Excellent communication throughout what was a long process due to COVID, Lottie (who was outstanding) clearly has excellent relationships with local solicitors and invests time with all in the chain to keep things moving.My second move with them and would certainly use them again.
Dear Sara, we are delighted to read your review, thank you for taking the time to acknowledge the five star service you received from Jackson-Stops. Best wishes from us all.
5/5
GoogleWhen we decided to sell our house we went to Jackson Stops first because they seemed to be the keenest estate agent in Teddington. From the first time we met Stevie we knew we had made the right decision. Her advice and market knowledge was excellent and her price expectations were spot on with the current market conditions. We got an offer which we accepted quickly. When there were a few hurdles with the sale Stevie introduced us to David Fisher who helped get everything resolved professionally. I am very happy with the outcome and would recommend these guys to anyone.PositiveProfessionalism
5/5
TrustpilotLovely team
Our experience with Siobhan from the maintenance team has been great. She’s always very quick to respond and handles our concerns with great efficiency. Very much appreciated!
5/5
TrustpilotBest agents I have ever used
I had tried 2 other agents before Jackson Stops who had achieved nothing. Jackson Stops were terrific. They arranged lots of viewings, kept in touch with me and were a huge help finalising the eventual sale. I can't recommend them highly enough.
Dear Frances, thank you for taking the time to leave a review and we are pleased to hear that you highly recommend Jackson-Stops. Best wishes from us all at Jackson-Stops.
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