Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis was my only experience of renting a house while I was remote. Mark Birch arranged a video viewing, was clear about the expectations of the landlord, and also accomodated the specific requirements that I had for my rental agreement. Everything from the first viewing to the ultimate signing of the contract was done remotely. The first time I saw the house was when I actually arrived back in England and moved in - and there were no surprises. The whole process was managed very professionally and in a manner that inspired trust. My huge thanks to the team that made it happen.PositiveResponsiveness, Professionalism
Dinesh · 10 January 2022
★★★★★ 5/5
TrustpilotI've known the team at Jackson Stops…
I've known the team at Jackson Stops Newmarket for many years and every time I see them they come up trumps!
S · 27 April 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave a review about our Newmarket team, and it is good to hear that they come up trumps every time! With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleGreat service from Anisa - Professional and very efficient. Highly recommend!
Kelsey · 15 October 2024
Agent replied · 22 October 2024
Dear Kelsey , Thank you for taking the time to leave a lovely review regarding Anisa. Kind regards, Katie
★★★★★ 5/5
GoogleThey are very good agent for rent home. I will recommend them to everyone
Saman · 23 August 2024
Agent replied · 22 October 2024
Dear Saman, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
We sold our house this month through Jackson Stops Woburn and the process was extremely easy and well managed. Everyone is e spoke to was very helpful and attentive and the sale went through very quickly. I would definitely use them again. Thank you
Danielle · 24 May 2022
Agent replied · 22 October 2024
Dear Danielle, thank you for taking the time to leave your five star review of our fabulous Woburn team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleGreat service from Chloe. Found the perfect rental property and organised everything efficiently.
Simon · 23 August 2024
Agent replied · 22 October 2024
Dear Simon, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service Jackson-Stops Teddington, particularly from Chloe who kept in contact throughout the application and provided assistance where needed.
Happy New Year to All
Graham · 26 January 2024
Agent replied · 22 October 2024
Dear Graham, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe, and do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have had a great experience working with Isabel
ANDY · 18 October 2024
Agent replied · 22 October 2024
Dear Andy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
TrustpilotWe would like to congratulate Neil and…
We would like to congratulate Neil and Anthony at Jackson Stops for making our recent purchase a simple and easy transaction . They were helpful and friendly all the way through and went above and beyond when needed. We would definitely recommend them in the future. Siobhan and Eugene
Siobhan · 8 July 2021
Agent replied · 22 October 2024
Dear Siobhan and Eugene, thank you for taking the time to leave a review of our wonderful Woburn team, it sounds as though they helped make your sale as stress free as possible. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotTallulah has always responded quickly…
Tallulah has always responded quickly to any questions or concerns, and is friendly and accommodating. In general my experience with Jackson Stops has been professional and efficient. Thanks!
Russ · 13 October 2023
Agent replied · 22 October 2024
Dear Russ, a great review - thank you for posting, and we're delighted to hear your experience with Jackson-Stops has been professional and efficient. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleI would gladly share my positive experience working with them. I liked everything, especially the professionalism and responsiveness of the managers. They did an excellent job, were very courteous, and always ready to help with any questions. We have nothing but good impressions from our collaboration with this agency.
Alexandr · 25 May 2024
★★★★★ 5/5
TrustpilotA great team
Everybody hates Estate Agents and we were beginning to but we switched to J-S and we love them! Could not be more friendly and helpful and always respond to emails and calls quickly. As sellers, they got us plenty of viewings and a sale. Can't recommend them highly enough.
Carey · 20 May 2021
Agent replied · 22 October 2024
Dear Carey, thank you for your honesty, we're glad we could convince you that brilliant estate agents do exist! Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotVery professional with good…
Very professional with good communication. Nice people to deal with.
Friend · 5 September 2024
Agent replied · 22 October 2024
Thank you for your five-star review. We are delighted that you found the team professional and nice to deal with. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson-Stops (Anthony and Neil in…
Jackson-Stops (Anthony and Neil in particular) were excellent. Kept in regular communication with us and proactively kept all parties to the transaction appraised. Actively driving the transaction. Professional and proactive throughout. Thank you - no hesitation in recommending them.
Sacha · 17 September 2022
Agent replied · 22 October 2024
Dear Sacha, thank you for your review, we're delighted Anthony and Neil's professional service shone through. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops were a pleasure to deal…
Jackson Stops were a pleasure to deal with. Always available on the phone to advise and reassure, they sold my flat just after Lockdown, not an easy time for anyoneThe photographs were great, the price seemed accurate and every one of the team was friendly and professional throughout. Fully recommended
Cecilia · 17 November 2020
Agent replied · 22 October 2024
Dear Cecilia, thanks so much for taking the time to praise the service you received from us.
★★★★★ 5/5
GoogleI have been using this firm for almost 10 years to rent out properties. Though individuals change over time, there is a consistent positive can-do approach to managing me as their client. I aim to continue to use Jackson-Stops. They also provide advice on the rental market.
Anu · 25 May 2024
★★★★★ 5/5
TrustpilotMidhurst JSS
Midhurst JSSNick is very well informed re the local market. He is knowledgeable and very approachable. Would highly recommend for both buying and selling. JSS Midhurst seemed to have far more insight as to what was coming on to the market than any other of the local firms.
Anonymous · 22 February 2021
Agent replied · 22 October 2024
Thank you for your review, highlighting our local market knowledge and insight. We will ensure your feedback reaches Nick and our Midhurst team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops Newmarket
Jackson Stops Newmarket have been extremely helpful in assisting us purchase our new home. We can’t praise Sam, Lottie, and the whole team enough! Thank you all!
Becca · 31 August 2023
Agent replied · 22 October 2024
Dear Becca, what a lovely review - thank you. We're pleased the service you received from the whole team at Jackson-Stops Newmarket was worthy of a review! With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotThanks Margaret, you are a star!
We have been with this agency for more than 20 years e we appreciated the hard and dedicate work of MargaretHeath. She is a star!
Erica · 19 October 2023
Agent replied · 22 October 2024
Dear Erica, it's fantastic to hear that you've been with Jackson-Stops as your agent for more than 20 years, and that Margaret provides you with dedication and hard work. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleGreat service. Great Team. Professional throughout.
Andrew · 18 October 2024
Agent replied · 22 October 2024
Dear Andrew, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
★★★★★ 5/5
TrustpilotThree Cs
Jackson-Stops were confident consistent and communicative throughout. From the moment Nick gave us a valuation, to Margaret conducting the viewings to Sara keeping us up to date with news and views JS were smooth operators who made our sale slide nicely along. John and Helen K
Helen · 3 July 2021
Agent replied · 22 October 2024
Dear Helen, thank you for sharing your experience working with Jackson-Stops, we're glad to hear our skills and professionalism ensured a smooth sale. Best wishes from us all.
★★★★★ 5/5
GoogleThe work Tobias Klomps did with us has been without any doubt outstanding.
He was able to understand our needs and help us to find the right property within our budget with a garden which we were looking for in a very short time. It is with this focus and determination that he has been successful on our transaction. Despite many difficulties he helped us to go through the process. He was always available for our calls and responsive to our emails. If we had not met him after 8 months’ search, we would probably be still searching.It was pleasure to meet and work with him and I truly recommend him for your property services.PositiveResponsiveness, Professionalism
Bilsev · 10 January 2021
★★★★★ 5/5
GoogleI have moved many times in my life and rented through many different agencies and I found them all to be commercial and very focussed on the landlord. I was so amazed when I found Mark Birch and Jackson-Stops. He has such integrity and deals with the tenants with kindness and fairness and as we have two dogs and young twins he has now found us 3 properties over the past 8 years which have all been amazing. You can have complete confidence in Mark and Jackson-Stops Teddington to do his best for both tenant and landlord.PositiveResponsiveness, Quality, Professionalism, Value
Sharon · 10 January 2021
★★★★★ 1/5
TrustpilotOur rental was not as described
Our rental was not as described The agents took so long to rectify the problemsThey are never passed on the exact facts to the landlady, who was not a very nice personThe facts were twisted by both parties to their advantage A very unhappy period in our lives
Sandra · 4 January 2021
Agent replied · 22 October 2024
Dear Sandra, we are really sorry to hear of your experience, if you'd like to email further details, we will investigate - social.media@jackson-stops.co.uk.Best wishes, Jo from the Jackson-Stops marketing team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.