Jackson-Stops Teddington reviews in Richmond upon Thames

★★★★★ 5/5

Google

Many thanks to Tom Ridgeway and his team for helping us. Tom was attentive, efficient and really listened to us on every level. The process was very smooth indeed. A very professional service, would definitely use again and highly recommend them! Thanks!!

Gary · 10 November 2023

★★★★★ 5/5

Trustpilot

We had such a good experience with Jackson-Stops

We had such a good experience with Jackson-Stops. From our first viewing of the property the agent gave really good advice about how and when to proceed with an offer. It took us a few months to sell our property but the agent kept regularly in touch with us during this period which was really reassuring. When we were able to negotiate the agent gave more really good advice which allowed us to make an offer that secured the property. During the legal phase the agent kept us up to date and acted as an effective link between seller/solicitor and us. We can't fault the service that Jackson-Stops provided and would recommend them without hesitation.

Martin · 28 May 2024

★★★★★ 5/5

Google

Katie Goodman has been exceptional with helping my fiancé and I find a property which was pet friendly. Katie is super friendly, easy to talk to, and has eased any worries and answered all my questions. Communication has been above and beyond especially today with the offer going through. Thank you so much super excited to be moving in, in a few weeks!

Laura · 13 June 2024

★★★★★ 5/5

Google

We decided to use Jackson-Stops to rent out our property. Their professionalism and communication has been fantastic throughout. They made sure everything ran smoothly and found us a great tenant quickly. A special thank you to Negin and Tom their excellent assistance.

Maddy · 23 October 2023

★★★★★ 5/5

Google

I would like to thank Will and the team at the Teddington branch for being very responsive and helpful throughout the process.

Jess · 2 November 2024

★★★★★ 5/5

Trustpilot

Outstanding service

Once again JSS came up as outstanding in terms of service, communication and delivery. Will Jordan is a pleasure to deal with, professional, proactive and personable. Thank you once again for great service in letting our property.

Caroline · 8 February 2024

★★★★★ 5/5

Google

Chloe is brilliant! Professional and dedicated to doing all that she can to make something usually so stressful, hassle free and quick. Highly recommend Jackson-Stops Teddington.

Lewis · 23 August 2024

★★★★★ 5/5

Trustpilot

Anthony did a brilliant job

Anthony did a brilliant job of supporting us through our purchase. It was a fairly tricky chain but Anthony was extremely proactive and led on communication with all parties. Thank you

Izzie · 25 May 2024

★★★★★ 5/5

Google

A big thank you to Anisa for helping me with my property search. Very efficient and a great asset to the team!

Arlinda · 16 October 2024

★★★★★ 1/5

Google

I had an extremely disappointing experience with this estate agent. Not only did they question the authenticity of my payslips although I had provided 6 months of payslips without any basis, but they also made unfounded remarks about my marriage because my husband apparently didn't seem too interested for them in the flat, they felt the need to say my marriage was fake for this reason. This level of unprofessionalism is unacceptable in any industry. I would strongly advise against using their services. I will also be making a formal complaint because I don't believe they have any right to accuse me of anything especially to question my marriage! Disgraceful behaviour.

B · 25 April 2024

★★★★★ 5/5

Trustpilot

Excellent personal service

Rosanna Diaper’s personal service made the stress of selling and buying a house bearable. She and the other staff at Jackson-Stops always answered queries, returned calls and kept us up-to-date with progress. Nothing but praise from start to finish.

CB · 21 October 2025

★★★★★ 5/5

Trustpilot

My Grade 11 listed property with…

My Grade 11 listed property with numerous contraventions proved extremely difficult to sell over an extended period of time.The presentation and marketing attracted multiple viewings, but potential purchasers were not prepared to accept the cover provided by the unambiguous, comprehensive indemnity.

Nick · 1 October 2025

★★★★★ 5/5

Google

Jackson-Stops Richmond was a real pleasure to deal with. They were very responsive, always available, understanding and supportive. I can only recommend them and looking forward to be their tenant as I know I found reliable partners should any issue occur. Jade and Laura were especially helpful and I can only thank them for being flexible and always there for me.PositiveResponsiveness, Professionalism

Zsófia · 25 May 2024

★★★★★ 4/5

Trustpilot

Very efficient and thorough in terms of…

Very efficient and thorough in terms of communication and ensuring the process moved along at a good pace. Were also very accommodating and supportive in terms of allowing us to view the property throughout the process. Very happy in our first home.

Robert · 20 September 2025

★★★★★ 5/5

Trustpilot

reliable, hard-working, diligent

Estate agents have a bad reputation this is true! However, Jackson Stops have complely changed my opinion. Despite problems with a pandemic, incompetent solicitors (not recommended by Jackson Stops I hasten to add) and a delicate buying chain, Mandy and her team worked tirelessly to get us over tge line into our dream house. Thank you all at Jackson stops especially you Mandy

Kirsten · 18 February 2021

★★★★★ 5/5

Google

Great time working with this company, especially Anisa! She delivered friendly service and made the process super easy. 10/10

Alban · 18 November 2024

★★★★★ 5/5

Google

Chloe was excellent, she helped me to rent a lovely house, the process was smooth and I am very happy. I highly recommend Chloe.

Marcia · 23 August 2024

★★★★★ 5/5

Trustpilot

Personal help and guidance - First Class

Personal help and guidance all the way through the selling process was first class. Somebody was always on hand to answer queries or liaise with the purchaser when needed. Sam was a great help and was always prepared to go the extra mile.

Jane · 12 July 2023

★★★★★ 5/5

Google

Thank you to Anisa at the Teddington branch for all your help in finding us a new rental, very professional and efficient, with great communication. You made the process very straight forward.

Nick · 26 March 2024

★★★★★ 5/5

Trustpilot

Excellent service

Lottie was helpful, knowledgeable and efficient throughout the process of selling. She was particularly skilled at keeping both sellers and buyers happy and informed when the legal processes regarding probate were so slow. I have no hesitation in recommending Lottie and the rest of the team at Jackson Stops in Newmarket.

AW · 24 October 2022

★★★★★ 5/5

Google

Mia was amazing, very informative and knowledgeable. Extremely professional young woman. She made the entire process extremely smooth.

Suzie · 18 November 2024

★★★★★ 5/5

Google

We have been working with Sophie to purchase our first flat, and we are really impressed. She’s very responsive and helpful and we can’t wait to finalise this process with her support.

Celine · 11 December 2025

★★★★★ 5/5

Trustpilot

Sam Holmes at Jackson-Stops

Sam Holmes at Jackson-Stops, Newmarket has been brilliant. She is generous with her time and I really appreciated her helpful, constructive advice. It was great dealing with her. Cannot recommend her or her colleagues at Jackson-Stops enough. Give them a call.

Richard · 12 August 2023

★★★★★ 5/5

Google

Loren at Jackson Stops is a superstar. She efficiently sorts out any problems we have had and is friendly and professional at the same time. Thank you Loren!

Michele · 25 May 2024