Jackson-Stops Teddington reviews in Richmond upon Thames

★★★★★ 5/5

Google

Looking for a new home, We have recently worked with Jackson stops in Teddington and received a wonderful service. In our property search we were mostly in touch with Negin. She strongly proved how important it is to work with an agent who knows your expectations and goes over and beyond to help you find what you are after! ( I was previously so disappointed having worked with several agents in the area whom did not care about you as a person but only as another phone number proposing whatever they had left in their list! ) This time proved very different! Negin was fantastic throughout each stage of the Lettings process, very professional, excellent to work with, very friendly and always on hand to answer any questions. Even after our contract was signed, She stayed in touch with all relevant information, kept us updated and chased any issues we had with no delay. So grateful for Negin’s genuine help and care, wish her all the best in her career and will definitely recommend.

Golriz · 23 October 2023

★★★★★ 5/5

Google

I totally recommend Teddington Jackson-Stops team, especially Chloe! Although we eventually rented from another agency, the team was excellent and tried as much as possible to meet our needs. Thanks for you efforts, it well appreciated.

Revd · 24 June 2024

★★★★★ 5/5

Trustpilot

Sale Experience

Throughout the process of our sale, Jackson Stops wonderful Shaftesbury Team were at all times, responsive, constructive and extremely helpful wherever we had moments of doubt. In particular, at crucial moments in the sale they were able to 'helicopter' above the emotionality that inevitably accompanies a house sale or purchase and provide laser like advice which was so much appreciated.Another strong quality was the overlapping of the whole team with each knowing the others updates so that whoever answered the call or email, they were able to instantly respond.All the staff were unfailingly cheerful and courteous at all times and there was never a time when a call or email wasn't responded to.All in all, one of our best experiences todate and we would have no hesitation in recommending a would be buyer or seller to the JS Shaftesbury team led by James.

MURRAY · 24 August 2024

★★★★★ 5/5

Google

Strongly recommended to everyone who is looking for a place to rent in Teddington. Anisa is very professional and patient to help me out for my property search and gave me genuine advices. I truly appreciate her efforts and time to help me find the best property.

Chan · 23 October 2023

★★★★★ 5/5

Google

The service received from Lara Hammond has been one of the highest standard. Lara has been very reliable, responsive, and knowledgeable when it comes to trends and developments in the local property market. Very glad that she was guiding me through all the (legal) technicalities so patiently. Generally, Jackson-Stops was dealing with all my queries very professionally, and thanks to the experienced staff at the Teddington office, the whole renting process was a lot easier to manage than expected.

Emma · 23 October 2023

★★★★★ 5/5

Google

Me and my partner had an excellent experience with Jackson Stops! Katie has been amazing, very friendly and helpful with every step of renting a new place, she made the process easy and was always there to answer any questions and to assist when we needed it!

Jade · 23 October 2023

★★★★★ 5/5

Trustpilot

Smooth process

This is the first time I have used Jackson Stops to let one of my properties. The process went very smoothly from start to finish while some redecorations were being completed and while Paula and Jodie were on the hunt to find a very suitable tenant. Many thanks for all your hard work and the successful tenancy. I will certainly look to use your lettings services again.

Kirsty · 10 September 2021

★★★★★ 5/5

Google

Jackson-Stops was recommended to me by a local landlord and I have not been disappointed. They are well established in the Teddington community and have a broad ecosystem of suppliers who can fix any issue. Jackson-Stops provides a more relaxed and authentic style to other high street firms, and I highly recommend them.

Alistair · 9 August 2025

★★★★★ 1/5

Trustpilot

Review for Jackson Stops

Review for Jackson StopsWell, not sure where to start but at first interaction I thought professional, credible and personable until we realised the game they were playing behind the scenes. We went through some negotiation with the seller, fine, get that this is part of the process. Our significantly above asking price offer was finally accepted, with a condition it was taken off the market. After three weeks, we asked if we could show ours kids around and so we did. Despite knowing we would do this, they had been negotiating with other offers and told us on Monday (3 weeks after our offer was accepted) that they had a formal offer through from another seller. Whilst I appreciate they have a legal right to do this, I think they have a moral obligation to let us know especially as we’re showing our kids around that weekend. They then asked us to go into a bidding war for a house we had already had an offer accepted for. They had said that the person had given a written offer which is bizarre considering they never asked us for anything in writing and my agent had advised to write in so they responded to our offer in the first place as communication with this agent was nonexistent! This shows how this company works - underhand and unprofessional

Manpreet · 15 August 2024

★★★★★ 4/5

Google

Thank you to Anisa at the Teddington branch. Me and my partner had the pleasure of going out on viewings with her and she was a great help.

Glassy · 17 October 2024

★★★★★ 5/5

Trustpilot

Jess Lynagh from the Property Management Team

Special thanks to Jess Lynagh from the management team. Quite a number of minor issues found in the newly rented property, but with her help, everything solved! She is really well organized and helpful!

Salmon · 3 July 2024

★★★★★ 5/5

Google

Our lettings agent Jade was incredibly helpful and responsive. She has answered all our questions promptly and we're very happy with the property and the service we've had. We managed to view a flat and have an offer accepted within a few days, and even when all the paperwork was signed and referencing cleared she has still helped us with any questions or requests we've had.PositiveResponsiveness, Quality, Professionalism

Ben · 25 May 2024

★★★★★ 5/5

Trustpilot

Friendly, practical, honest advice

Tracy and Anthony have been just great - very patient and understanding over the months we've been looking for just the right house. I never got the feeling that they were only after a sale, because I also found they were honest and informative, so that we were able to make the right decision based on facts as well as feelings. In the end, the house we've found is out of their area, but I was so grateful to them and their friendly advice and practical help which made us feel that our future mattered to them. Highly recommended!

CROW · 19 July 2024

★★★★★ 5/5

Google

Chloe at Jackson Stopps has been an amazing agent to deal with over the past month. She was friendly, understanding & really hlepful with my search for properties. I'd highly recommend her to anyone looking for accommodation in the Teddington area.

Pete · 26 January 2024

★★★★★ 5/5

Trustpilot

Gold Star Jackson-Stops!

High praise for Lottie Watts and the team at Jackson-Stops, Newmarket who recently sold my mother’s house. Superior sales particulars with a real attention to detail, personable and knowledgeable office staff and great communication from viewing feedback to negotiating the sale itself. They were very adaptable as the sale proved a little more complicated than first anticipated. I wouldn’t hesitate to use them again in the future.

Lucinda · 11 May 2021

★★★★★ 5/5

Google

I recently worked with Jackson-Stops and I'm extremely happy with the results. Tom was very professional and knowledgeable in helping me find the perfect home. They made the entire process seamless and stress-free. I highly recommend Jackson-Stops to anyone looking for a reliable estate agent.".

Luke · 23 October 2023

★★★★★ 5/5

Trustpilot

Chloe was extremely helpful and…

Chloe was extremely helpful and knowledgeable of the property that she had showed me. She was able to make the process as smooth and easy as possible. I would gladly work with them in the future.

Mark · 26 April 2024

★★★★★ 5/5

Google

Huge thank you to Will and Isabel at Jackson-Stops for everything they did to help me and my partner secure our first home together. Recommended!

Daniel · 26 October 2024

★★★★★ 5/5

Google

Anissa was incredibly helpful to myself and my partner whilst looking for a flat. It was all very professional and handled to an incredibly standard

Harry · 16 October 2024

★★★★★ 5/5

Google

Johanna was amazing!!! This daunting process was made so quick and easy. With such kind and professional service. Within 2 days of viewing my referencing is done and I’m ready to move. Can’t recommend these enough. Thank you so much 💗 …

Shauns · 27 November 2023

★★★★★ 5/5

Trustpilot

This is a well established and…

This is a well established and professional company that has been in business for over 100 years and certainly this shows and is witnessed from the keen staff to the partners from top to bottom. Someone once told me that moving home was more stressful that having a child. Being a man I can’t attest to that but my wife can and it is. But with a superb partner like Anthony Inskip you are in superb and experienced hands He is the cool hand Luke of JS and he carries you through the tough days My wife and I have moved constantly in our 45 year careers some 14 houses. This 15th and hopefully last happy move has been in the hands of ardent professionals Jackson Stops

Keith · 17 June 2024

★★★★★ 5/5

Trustpilot

Sold through Toby and his team

Sold through Toby and his team. No chain, what could be easier, you’d have thought? But probate issues caused a very significant complication and I really valued Toby’s understanding, integrity and knowledge. I trusted his advice and I’m sure exchange and completion would not have happened without it. Highly recommended.

Duncan · 22 March 2023

★★★★★ 5/5

Google

Chloe was amazing helping me and my mum to rent a beautiful house exactly what we said we where looking for and she delivered i highly recommend Chloe

Yonara · 23 August 2024

★★★★★ 5/5

Google

Mia, was our estate agent. She is very good at her job! Answering all the questions we had. Credit to the team. Thank you so much Mia :)

Ollie · 23 August 2024