Trusted Agent profile
★★★★★
140 reviews across 3 platforms
46-48 Heath Road Middlesex, Twickenham, TW1 4BY, Richmond upon Thames TW1 4BY
Featherstone Leigh's Richmond upon Thames office at 46-48 Heath Road Middlesex is rated 4.6 out of 5 across 140 reviews on three platforms, including 127 Google reviews rated 4.8. The 12 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleWe had a great experience with Daniela, Erika and the team at Featherstone Leigh Twickenham. They were very friendly, helpful, and extremely quick to support us going the extra mile as we went through the buying process, which was extra appreciated as first time buyers. Would highly recommend!
5/5
GoogleWe successfully sold our parents bungalow through Featherstone Leigh and would thoroughly recommend Erika and her Twickenham team. Communication was excellent and we were guided through the sale process very professionally.
5/5
GoogleWe had a great experience working with Erika in the Twickenham branch. Really good and efficient communication throughout, knowledgeable advice and just generally lovely to work with. Would definitely recommend.
5/5
GoogleDaniela and the team at Featherstone Leigh were amazing - very calm, professional, and supportive throughout the whole process. Really great in terms of open communication, excellent client care and helping us navigate through some unique challenges along the way!
5/5
GoogleA very big THANK YOU to Daniela Benrimoj for dealing with the purchase of my first property, the process was very efficiently, easy and the communication throughout was flawless ! Would definitely use Featherstone Leigh again! Many Thanks Arran!
5/5
TrustpilotFeatherstone Leigh Twickenham...Daniela Benrimoj
Featherstone Leigh Twickenham Branch were professional, friendly and attentive to our sale from the initial meeting until completion. In particular I would mention Erica the Office Manager and Daniela Benrimoj for their excellent service. Daniela arranged the sale of our property and followed through chasing up solicitors etc until the final moment making the whole process more manageable and less stressful. Thank you Daniela.
5/5
GoogleWe sold our house through Featherstone Leigh Twickenham and had excellent service throughout the entire process. They kept us informed along the way and helped to keep moving things along smoothly. A huge thank you to Daniela and team for all your hard work.
5/5
GoogleAlan and his team at Festherstone Leigh were very professional, friendly, helpful and informative from start to finish. They had 3 offers within 24 hours of putting our house on the market and found us suitable long term tenants, they have made the process very easy and stress free. Thank you very much indeed.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI purchased a flat through Featherstone Leigh and had excellent service from start to finish. Daniela was responsive, honest and really went the extra mile to ensure that the purchase when through as it was not straightforward, through not fault of the company. I would strongly recommend the company and particularly Daniela and her team who were exceptional. A huge thanks!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe can`t thank Beth enough! We wouldn`t manage this without her. She was unbelievably supportive during our buying process, which took longer than expected due to the chain. We were so stressed, and she was so successful in calming us down :) She is knowledgeable and has excellent communication skills. Once again, thank you, Beth!
5/5
GoogleFeatherstone Leigh assisted with the sale of my Twickenham flat which was tenanted at the time of initial marketing. I had feedback from the tenant that they were very respectful and accommodating when arranging viewings, always giving her plenty of notice which was great to hear. The viewings continued when the tenant moved out and the feedback from these viewings was always thorough and prompt. When a buyer was found they were quick to qualify the buyer and were very impressive throughout the sale process. A special mention for Daniela who was instrumental in the sale process; staying on top of things, chasing the various parties and keeping me informed throughout which was hugely appreciated and made what is always a stressful time more bearable. Thank you.
5/5
GoogleDaniela was very helpful in the process of selling my house, great communication and smooth process overall. Thank you for making my first time selling a house as easy as possible.
5/5
GoogleI recently purchased a flat through this agency, and I couldn't be happier with the experience. From start to finish, Daniela and Erika demonstrated an exceptional level of professionalism, dedication, and friendliness that made the entire process smooth and enjoyable. If you're looking for a real estate agency that not only delivers results but also makes you feel like a part of the family, I highly recommend working with Daniela, Erika, and the entire team. Their professionalism, expertise, and warmth made this experience unforgettable.
5/5
GoogleThanks Natalie of Twickenham branch helped me and my family to find a such lovely apartment in a very short time. She is very helpful since this is my time to rent an apartment here just relocated from another country.
5/5
GoogleGreat agency, we found the best accommodation for us in no time, signed the contract and moved in one week after viewing. The process was simple and the staff helped with all the queries. Special thanks to Natasha W.
5/5
GoogleDaniela Benrimjoi went above and beyond to make sure everything went smoothly with my sale! She has been a continuous support even after completion. Featherstone Leigh gave a professional and very friendly service throughout and would highly recommend them!
5/5
GoogleNatasha and Alan at Featherstone Leigh were wonderful to work with. Both were communicative and incredibly helpful as we were searching for a place to let (and we were doing so from overseas too). Thanks to them both!
5/5
GoogleHas ben an absolute pleasure working alongside Alan, Natasha and team at FL. They were quick to respond, not too pushy and secured good tenants for my property in Twickenham Green. A good professional but personal service. Jim
5/5
GoogleWe met Beth when searching for a property in Twickenham. She was incredibly friendly and patient throughout the process and took the time to answer our questions (or pass on as required). We felt that she went over and above to accommodate …
5/5
GoogleDaniela was the agent we dealt with. She was amazing. Honest, hard working, passionate and committed. She gave everything to get our deal over the line. Went the extra mile at every point, and was a real pleasure to deal with. Hugely grateful to her for everything she did.
5/5
TrustpilotEllie Troisi at the Lavender Hill Office
We cannot thank Ellie Troisi and the team at the Lavender Hill office enough. This was our first house purchase and we received the keys within two months of our offer being accepted. Ellie was there from day one providing support and guidance throughout the whole process. Thank you
5/5
TrustpilotKew team highly recommended
I highly recommend Featherstone Leigh’s Kew team. Jo O’Sullivan has a brilliant knowledge of the area and market and is great at building long term relationship with her clients and I’ve been so impressed with the expertise and hard work Prue Semba has demonstrated as she skilfully guided me through my first letting process. This team have gone above and beyond and are friendly and fun to deal with. I wouldn’t hesitate to recommend them. Many thanks!
5/5
GoogleI recently worked with Daniela and Erika on a particularly difficult transaction. The success of this was due to their close management and I would be happy to recommend them as agents in the future.
1/5
YellWorst estate agency in Richmond Borough
The worst estate agent ever, where do I start.I'm a landlord and I've had so many problems with them. I have used them many times in the past, there standards have gone all the way in the last few years. Whoever is reading this, my advice is to do your research and find a more competent & professional agentAvoid at all cost
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Featherstone Leigh's Richmond upon Thames office has 140 reviews across three platforms: 127 on Google, 1 on Yell, 12 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Featherstone Leigh Twickenham is rated 4.6 out of 5 across all 140 reviews, and 4.8 out of 5 on Google from 127 reviews, checked 9 October 2026.
Featherstone Leigh Twickenham, 46-48 Heath Road Middlesex, Twickenham, TW1 4BY, Richmond upon Thames TW1 4BY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.