Trusted Agent profile · Richmond upon Thames
★★★★★
536 reviews across 2 platforms
61 High Street, Teddington, TW11 8HA, Richmond upon Thames, TW11 8HA
Dexters's office in Richmond upon Thames, at 61 High Street, is rated 4.7 out of 5 across 536 reviews on two platforms, including 353 Google reviews rated 4.9.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotTop Property Management
Since taking over management of our BTL properties, Dexters have been thorough and efficient in dealing with any issues. Charlotte, in particular, has been fantastic in her communication and owning issues to get them resolved. Problems are solved quickly and the team always look for the best way forward for both landlord and tenant.
5/5
GoogleMolly-Jo looked after us very well - helpful and attentive, and we're delighted with our new place!
Dear Helena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotPrompt and super helpful. 👍
Prompt and super helpful.
5/5
TrustpilotI sold my aunts house in January this…
I sold my aunts house in January this year after a long process and having lost a couple of buyers it was rather stressful.
5/5
TrustpilotVery impressed!
Huseyin and Khyal from Dexters Kentish Town have been incredible in their conscientiousness and responsiveness whilst I experienced a few issues during my early tenancy. I’ve been so impressed with how quickly things have been dealt with and how easy they’ve made a very stressful situation! Thank you so much both!
5/5
GoogleI wanted to express my appreciation for the exceptional service provided by Cameron throughout our property search journey. Cameron consistently demonstrated a keen ability to listen to our needs and preferences, tirelessly seeking out the most suitable options for us. His dedication and professionalism have truly made a significant difference in our search process.
Dear Chiu, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma, Customer Relations Team
5/5
GoogleI had he pleasure os being assisted by Florence Walsby. What a pleasure dealing with her. She was on top of my requests and understood what I wanted and got me viewing in no time. I appreciated the support and follow through.
Dear Jason, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI viewed a property in Teddington with Jacob Carter on the 11th April. He was efficient, knowledgeable and listened to what I had to say which is unusual when meeting estate agents. It was a pleasure meeting him and I’m sure if he continues in this manner he will become a very successful estate agent.
Dear Janice, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team
5/5
GoogleDexters were helpful from the very start of our flat search July 2022. Hannah suggested somewhere that wasn't yet on the market which was perfect for us and which we ended up buying. Both Hannah and Gary helped move things along throughout the process and were always on the end of the phone when we needed pointers or advice. Thanks very much !
Dear Emma, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMet Florence Walsby for the first time, such a friendly, hard working and down to earth lady she was. I found here very cooperative and talented agent I do wanna secure my first property thru her. Best of luck dear
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotDexters have been fantastic.
5/5
GoogleI recently had the pleasure of working with James to find a property to rent, and I am thoroughly impressed with his services. James demonstrated an excellent understanding of the local rental market and provided invaluable guidance that is helpful in the process of locating a place to rent
Dear Olivia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team
5/5
GoogleDexters have been excellent at keeping me updated with properties to rent in Teddington, taking into consideration our requirements and being quick to arrange viewings. They take on board feedback after viewings and try hard to come back with something they think we will love and suit our needs. Sara in lettings has been super, in particular, and always friendly and approachable.
Dear Madeleine,Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleBy far the best estate agents we have met. We were impressed with their helpfulness when dealing with our seller, who is elderly and unsure of the process. They sent someone round to help him fill in the forms and counter-signed them. Also, they went the extra mile (and more!) to get our exchange over the line by handling the (unhelpful) solicitors.
Dear S&B Isdale, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI viewed a Property with Calum who I found to be very straight forward and honest. Most refreshing! His overall integrity from the day I made my offer (which was accepted) , through the usual challenges towards completion, has been exemplary. Donna, in the same office is also extremely helpful. Whether buying, or selling, I have NO hesitation in recommending Dexter's Teddington.
Dear Nigel, Thank you for taking the time to leave such a great review regarding Calum, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe had Amazing experience with Harlie Jade , she was super helpful , supportive and attentive to all our needs. She helped us to find perfect property and supported in all stages . We cant Thank You enough!!! Dexters human centric approach is making a huge difference in real estate business
Dear Anna, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
GoogleAs a new arrival to the UK, we were so grateful for Claudia's assistance and expertise. She was smart, perceptive and saw our family's needs clearly. She particularly went the extra mile in providing us with the documentation etc needed to open bank accounts: a task that is only distantly related to her leasing us a house. I recommend her highly.
Dear Clare, It’s great to hear that you have had a brilliant experience with Claudia in our Teddington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI recently started looking for a property in Teddington area and the team at this office have been fantastic! I mostly been in touch with Alina, who is full of energy and great at communication. Very professional and I've never been let down with getting the information I requested. I truly thank her for being a great help
Dear Ralph, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alina. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe used Dexters to sell our flat following the birth of our baby girl. The team were wonderfully supportive and accommodating. Alex did a great job with marketing the property and giving us regular updates on progress. She was a great listener and took our views on board when we had to reevaluate our marketing approach. We had an offer which unfortunately fell through due to the buyer’s lender pulling out - but Dexters managed to find another buyer for us and everything went very smoothly. Would highly recommend for excellent service and taking the time to build relationships with clients. Needless to say we will be asking Alex to help us find a house now!PositiveResponsiveness, Professionalism
Thank you for your 5* review. We are thrilled to read that you have had a great experience with the team in our Teddington office and I will ensure your feedback is passed on. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleWe had the privilege to meet James. He is such a hard - working, thougtful young man, who listens to his clients needs. He has great customer service skills and we can only wish him good luck in his future enterprises. Thank you.
Dear Szilvia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleSome people are dubious about using a ‘larger’ estate agent. We used Dexters Teddington to sell our house and couldn’t have been more happy. From the initial valuation meeting, to viewings, exchange and completion every single staff member we dealt with was professional and hard-working. The communication was great throughout and we felt that they actually listened to us and acted in our best interests. The whole team are awesome- thank you!
Dear Elaine,It’s great to hear that you have had a brilliant experience with our Teddington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery helpful response from Huseyin Tas…
Very helpful response from Huseyin Tas in regards to a problem we had. Clear and prompt communication giving peace of mind. Thank you so much.
5/5
GoogleI had an excellent experience working with Danny as my property agent. He was incredibly helpful and maintained clear, easy communication throughout the entire process. I'm really pleased with the service he provided and highly recommend him to anyone looking for a seamless property transaction. Thank you, Danny!
Dear Gulsah, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team
5/5
GoogleImpressed by Sara"s speed in finding a suitable tenant.
Dear Vasudevan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
