Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleHave been enthusiastic, responsive and done what you’d expect and hope them to do.
David · 19 October 2024
Agent replied · 26 October 2024
Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleVery responsive and helpful. Luke and Ann in particular were great to work with
Jack · 19 October 2024
Agent replied · 26 October 2024
Dear Jack, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleGreat service from Claudia. Professional, listened to our requirements and did her upmost to provide appropriate solutions. Would most definitely be happy to work with her again should the need arise.
Anu · 1 December 2023
Agent replied · 26 October 2024
Dear Anu, Thank you for taking the time to leave a wonderful 5 star Google review. Claudia will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAmazing and super efficient team. Special kudos to Harlie-Jade who was an absolute star during the letting process. Highly recommended!
Julian · 28 June 2024
Agent replied · 26 October 2024
Dear Julian, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotDo not rent through them
Do not rent through them, awful service and terrible system for any issues not midweek between 9-5
Luke · 20 September 2025
★★★★★ 5/5
TrustpilotVery efficient way to manage my flat.
Bruno · 19 December 2025
★★★★★ 1/5
TrustpilotMaintenance issues
I always seem to have to chase up issues.
Edward · 21 November 2025
★★★★★ 5/5
GoogleAnn Sinclair at Dexters has been superb with my house sale. She has been sympathetic and patient over a very long and complex sale. Her advice has been excellent. No hesitation in recommending her and her team who are also very efficient.
Pauline · 12 October 2024
★★★★★ 5/5
GoogleA fantastic and efficient service. Polite and very well informed. Thank you.
The · 8 October 2025
★★★★★ 5/5
GoogleShems from DEXTERs is a fantastic agent throughout the whole process. We really enjoyed her support for renting a house in Teddington!
Thomas · 17 June 2025
★★★★★ 1/5
TrustpilotIrresponsible company
Irresponsible company, no answering phone calls or returning the email.Over one year i rent through Dexters nightmare never end, and promised work never done.Rubbish service.
Cigdem · 23 April 2025
★★★★★ 5/5
GoogleGreat experience. Sara's efforts in helping us find a new apt to rent are greatly appreciated. The most energetic person I've dealt with so far in the real estate market in the UK. Keep it up!
Alekseev · 27 October 2022
Agent replied · 26 October 2024
Dear Alekseev, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFlorence in Teddington branch is wonderful. She's devoted, professional, looking into details and look for property suits our need. Very glad to meet her.
Carolyn · 17 April 2025
★★★★★ 5/5
TrustpilotFurnished with the right information
I have been having trouble with “Eight property management”.
Margaret · 19 September 2025
★★★★★ 4/5
GoogleVery helpful and friendly staff who make a point of keeping you informed about what is going on. After overvaluing at at the start we found a realistic level and the sale was quickly agreed. I would not hesitate to recommend the Dexters staff to another buyer.
Tim · 14 January 2018
Agent replied · 12 January 2025
Dear Tim, I am writing to say thank you for your kind comments about the service you received from our Teddington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
TrustpilotGeorgi tilbury he is a very nice 👍…
Georgi tilbury he is a very nice 👍 person
Zafar · 22 March 2025
★★★★★ 4/5
TrustpilotConstructive
Mahrun · 12 September 2026
★★★★★ 1/5
TrustpilotLate customer service!
Rating only, no written review.
Cia · 14 May 2026
Agent replied · 25 May 2026
Dear Cia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 4/5
TrustpilotWonderful service and support
Fantastic service!
Kay · 19 March 2026
★★★★★ 5/5
GoogleRating only, no written review.
Jackie · 19 November 2025
★★★★★ 5/5
GoogleRating only, no written review.
TIM · 2 November 2024
Agent replied · 9 November 2024
Dear Tim, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleRating only, no written review.
Minhyuk · 26 September 2024
Agent replied · 26 October 2024
Dear Minhyuk, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleRating only, no written review.
Sian · 27 August 2024
Agent replied · 26 October 2024
Dear Sian, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Nigel · 28 July 2024
Agent replied · 26 October 2024
Dear Nigel, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.