Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust had a very good experience with Dexters Richmond in finding a property to rent in Richmond area - for me, my partner and our dog. Jess Steer who helped us along the way, was always very professional and quick to answer any questions. I recommend Dexters if you are looking for property in Richmond.
Magda · 24 October 2022
Agent replied · 23 October 2024
Dear Magda, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters is very helpful
Dexters is very helpful, providing immediate and efficient support for maintenance issues.
Chulin · 19 February 2026
★★★★★ 5/5
GoogleI let my Richmond property through Dexters and I am delighted with the service I have received. Andrew Healy did a magnificent job finding a tenant and ensuring the property was ready for the tenants. And Charlotte Way, Senior Property Manager, and the management team have followed up promptly with all necessary inspections and provided quotes on any work to be done and kept me consistently kept me informed of any issues.
Moyra · 25 October 2018
Agent replied · 23 October 2024
Dear Moyra, We are delighted to read that our Richmond Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleHave had an excellent experience dealing with Mia Hicks at Dexters Richmond over the past month. She has been incredibly friendly and helpful throughout, making the process smooth and swift in what can be a stressful time of moving. Would definitely recommend.
Mark · 24 October 2023
Agent replied · 23 October 2024
Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Dexters Richmond have been very helpful, communicative and understanding of my specific situation whilst flat hunting. They gave me plenty of suggestions and tips, always offering options rather than closed doors. I spoke the most with Charlie Evans, who gave insightful advice and was always keen to help, down-to-earth, and kind.
Issie · 24 October 2022
Agent replied · 23 October 2024
Dear Issie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a very good experience working with Khadija. She managed the entire process with exceptional care and professionalism. Communication was clear and timely throughout. Highly recommended!
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Duygu · 25 July 2024
Agent replied · 23 October 2024
Dear Duygu, Thank you for taking the time to rate your service with Khadija. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleProtracted sale/purchase of properties at Kew Riverside. Appreciation to the Dexters Sales & Support Team - highly professional, excellent communication throughout process.
Gareth · 18 October 2024
Agent replied · 23 October 2024
Dear Gareth, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleMia did a great job in finding us exactly the right property in unusually difficult circumstances. I am very grateful for all of her help.
Martin · 24 August 2024
Agent replied · 23 October 2024
Dear Martin, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleOur experience purchasing our property was a delight thanks to the support and guidance from Taif at Dexter Richmond. Taif demonstrated unwavering attention and responsiveness from start to finish, Highly recommended!
Tesh · 26 April 2024
Agent replied · 23 October 2024
Dear Pritesh, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Richmond office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service throughout the process from the whole team - but with special thanks to both Alistair and Nick. A great to work with. Thoroughly recommend
Felix · 25 July 2024
Agent replied · 23 October 2024
Dear Felix, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleJess out of the Dexter’s Richmond office is the loveliest person. She has always been very courteous, respectful, timely and professional in all of my dealings. She also listens to what my requirements are, which has been really refreshing. I cannot recommend her enough. Thanks for all your help Jess - you are one of the best!PositiveResponsiveness, Quality, Professionalism
Tracy · 24 October 2021
Agent replied · 23 October 2024
Dear Tracy, Thank you for your review, and mentioning your experience with Jess in our Richmond office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHelpful and friendly
My experience with Dexter's has been overwhelmingly positive. Charlotte in particular has been particularly proactive and helpful. Her attentiveness and support has been immensely appreciated
Olly · 19 September 2025
★★★★★ 5/5
GoogleAlastair at Dexters has been amazing. He was diligent and, in the face of complications, persisted and got the job done in a friendly but professional manner. I would recommend him for any sale or purchase of a property
Jane · 24 October 2023
Agent replied · 23 October 2024
Dear Jane, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKnowledgeable, trustworthy and attentive, just a few words to describe Charlie Evans! Fantastic approach to viewings and managed to show me the most relevant properties, some I completed skipped online! Would certainly rent through them again.
Jay · 31 December 2023
Agent replied · 30 December 2024
Dear Jay, Thank you for taking the time to leave a wonderful 5 star Google review. Charlie will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from Lauren. She’s patient and very knowledgeable about the market. She also takes time to understand the type of property her clients need.
Georgina · 25 July 2024
Agent replied · 23 October 2024
Dear Georgina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleRecently rented a property with the help of Mia. Thanks for the efficient and excellent service and great communication!
George · 25 October 2024
Agent replied · 8 November 2024
Dear George, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleHad an excellent experience with Lauren from this estate agents. She is was increadibly helpful and friendly when booking viewings with her. She was also increadibly proactive in finding other properties we would be interested in. She has made the whole experience of renting through Dexters very easy.
Gail · 11 January 2023
Agent replied · 10 January 2025
Dear Gail, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRecently sold my property with Dexters, the experience was through and through different to the rest. Anne-Marie the Director has excellent knowledge of the area and the borough on the whole. I felt valued throughout, was updated regularly and never had to ask twice. The team were full of enthusiasm and great to work with. I truly felt I was in safe hands. Finally, a good estate agents!
George · 25 October 2017
Agent replied · 23 October 2024
Dear George, Thank you very much for your great review regarding our Richmond Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleVery professional, polite, and communicative. Alex dealt with me moving in (and out before the end of my contract) and I felt very well looked after and supported. I wouldn’t hesitate to recommend Dexters and Alex or use their services again. Went to a big renowned estate agent for their professionalism and got it aplenty.PositiveResponsiveness, Quality, Professionalism
Laurence · 24 October 2021
Agent replied · 23 October 2024
Dear Laurence, Thank you for your kind words regarding our Richmond office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleDexters did a good job on sale, I would certainly use them again, and recommend them. Thanks
Michael · 2 November 2024
Agent replied · 9 December 2024
Dear Michael, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleMia's assistance in our rental search has been fantastic. While we're yet to find our ideal place, her support and dedication assure us that she'll help us discover the perfect home for my family.
GREGORI · 28 December 2023
Agent replied · 23 October 2024
Dear Gregori, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Callum and Alistair selling my property, efficient, great comms and wonderful management. Would recommend.
Jamie · 1 November 2024
Agent replied · 8 November 2024
Dear Jamie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleA call from Kieron from Dexters Richmond to touch base was helpful. All contact with staff with whom we’ve talked has been positive.
Janet · 25 July 2024
Agent replied · 23 October 2024
Dear Janet, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe bought our house through Dexters Richmond. I have been dealing with Nick and Carlo, they are both has been very helpful and professional. Definitely I would recommend Dexters for anyone looking to market their house.
Amr · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
