Dexters Hampton reviews in Richmond upon Thames

★★★★★ 1/5

Google

I had an offer accepted on a property in Hampton and proceeded to do legal work having been told that chain was closed. I made it clear at the time verbally and on all the offer forms that my own buyers had put a deadline of 4 months to exchange and complete. This was a hard deadline as they were renting and had been given notice as the landlord was selling up. I was advised that the chain was closed as the vendor was buying a property also being marketed by Dexters and the vendor of that property was not reliant on the sale proceeds for their onward purchase. I therefore reasonably assumed that the transaction could complete in the 4 months. I also discussed this with Katie the agent for the vendor and she concurred. However, a few months in prior to her going on holiday and when the legal work on my sale and purchase were nearing completion I asked if she could agree a likely exchange date for the contracts. My calls were fielded and her manager confirmed the chain was not closed. I was left with no choice but to find another property to buy as I would have lost my sale. This fiasco cost me £1000 in wasted legal fees and a lot of upset. Dexters don't seem particularly scrupulous and they didn't much seem to care, matter of fact telling me that they had another interested buyer. Not surprising when they refused to list the property as sold subject to contract. They wanted to use it as a hook to get interested buyers to see other properties and assured me that they were not doing viewings on the property once my offer had been accepted. Buyers and sellers in Hampton beware. I notice the property still has not exchanged so their tactics do not advantage those they act on behalf of and pay their commission either!

Zosha · 4 December 2024

★★★★★ 5/5

Trustpilot

Tenancy change made easy!

I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!

Max · 21 June 2024

★★★★★ 5/5

Google

Great experience with our first time with Dexters! Codie was professional, efficient and delivered with excellence when dealing with us. She made our experience stress-free and kept us in the loop throughout; we have now secured our house. Thanks Codie!!

Rio · 25 July 2024

★★★★★ 5/5

Google

Ryan Dobby was kind enough to help me and my partner find a house. He was always updating us on what was happening and was only a call or email away if we needed help. Our experience with him personally, was amazing and I would highly recommend him. Thank you again Ryan!

Nadia-Elena · 28 November 2023

★★★★★ 5/5

Google

We have been really grateful for the excellent service we have received from Dexters Hampton. Thanks to them, we have found our dream property. Big shout out to Katie for being so supportive and building a great relationship between us and the lady we are buying from. Thank you Dexters, highly recommended.

Christopher · 28 November 2023

★★★★★ 5/5

Trustpilot

I'm ending my tenancy with Dexters for…

I'm ending my tenancy with Dexters for personal reasons, however I would like to give Petros Giorganos a 5 star review for being such an amazing executive, thanks for all the support during my tenancy. I will definitely recommend Dexters to anyone.

Carlos · 16 September 2026

★★★★★ 5/5

Google

Very impressed with Dexters Hampton, especially Katie who was one of the best estate agents we've had the pleasure to meet. She was friendly, helpful and extremely knowledgable about the property without overselling it. It's lovely when you meet greet people like this.

Sophia · 26 May 2024

★★★★★ 5/5

Google

Excellent service from the whole team at Dexters in Hampton, especially Toby and Charlotte. We had been on the market with another local agent for a few months with limited viewing activity. Dexters stepped in and we saw a noticeable increase in viewings, securing an offer within a few weeks. Toby kept us fully informed throughout the process and offered helpful and proactive guidance. And Charlotte kept us fully informed through exchange through to completion. Highly recommended!

Quentin · 13 November 2020

★★★★★ 5/5

Google

Massive thank you to Ela and the team for a very quick and easy acquisition. She has guided us every step of the way and was always one call/email away.

Annacel · 18 December 2024

★★★★★ 5/5

Google

We’ve just had an offer accepted on our dream house. Katie at Dexters has been particularly helpful and quick to respond. She’s also making sure all communication and correspondence is answered promptly so hopefully it won’t be long until we can move in! Thank you Katie and the team Ruby

Ruby · 28 December 2023

★★★★★ 5/5

Google

Working with Dexter to find our new rental has been really amazing. Ela and her team are very caring, polite and takes all our needs into consideration to help us find the perfect home.

Gnoh · 19 October 2024

★★★★★ 5/5

Trustpilot

I've been looking for properties to…

I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!

Mimi · 30 June 2023

★★★★★ 4/5

Google

Great service and assistance from Ela in our house search. We didn’t get the house but just wanted to say thanks to Ela for her effort in trying to find us a good deal.

Caron · 16 October 2024

★★★★★ 5/5

Google

From start to end the team at Hampton have been great! Aaron found us the property we wanted and then Alistair supported us up until completion. Both made us feel at ease and made sure any questions were answered. Definitely, would think of Dexters for future buying and selling.

Sam · 12 January 2024

★★★★★ 5/5

Google

Recently let our property through Dexters. I was extremely happy with our choice to go with Dexters. Charlotte and her team were brilliant; they were really friendly, proactive in communication, and found us wonderful tenants.

Thom · 25 September 2024

★★★★★ 5/5

Trustpilot

Layo very responsive and professional

Layo was very responsive and friendly - professionally clarified terms of our contract and provided a quick and effective example. Thanks for the help again!

Mattia · 22 January 2026

★★★★★ 5/5

Google

I have had a very positive experience with Ben from Dexters Hampton. Ben has been very helpful in finding the ideal flat for me and the whole process has been seamless throughout. I would thoroughly recommend Ben and the team if you are looking for a new home.

Yleana · 27 January 2024

★★★★★ 5/5

Trustpilot

Jadasa Andjadiumi has been absolutely…

Jadasa Andjadiumi has been absolutely fantastic is resolving various issues in our apartment shortly after we moved in. She was responsive, professional and efficient at resolving all matters raised and provided timely feedback on our questions and on repairs to be done. We were most grateful for her help and support.

Consumer · 18 November 2023

★★★★★ 5/5

Google

Yeah he was great,very chill guy :)

Yoko · 27 September 2026

★★★★★ 5/5

Trustpilot

I can not thank Joanne enough for the…

I can not thank Joanne enough for the supports and willingness she showed in making sure I get the best service. I really appreciate it and I will no doubt recommend Joanne and her company to whoever wants to rent or get involved in property.Once again I thank you for your support.

Samiar · 19 October 2023

★★★★★ 5/5

Google

Thank you to the Dexters Team and special thanks to Jazz for all the assistance over the past weeks. From viewing to answering difficult questions, Jazz was there to be our guide. Very much appreciated. A new chapter begins for us and without Jazz this could not have happened.

Huw · 28 December 2023

★★★★★ 5/5

Trustpilot

Dexters have taken the stress out of renting out our property…

Dexters have been managing our property for many years now. Ashley is our current property manager and we have been very happy with the service he and his colleagues provide. Communication is excellent and we very much trust their guidance and support around the issues that crop up from time to time.

Cally · 16 October 2023

★★★★★ 5/5

Trustpilot

First class service

I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.

Connie · 7 November 2023

★★★★★ 5/5

Trustpilot

An Agency that Really Look After You

When renting there is a lot of reliance on an Estate Agency that actually look out for your best interest, for this reason I am very glad to have Zelda Carr looking after us. I highly recommend Dexters Agency, and particularly Zelda for always being meticulous and efficient with any issues.

Stuart · 6 November 2023