5/5
TrustpilotQuick rental
Stephen O'Connell rented my property quickly and has always been very helpful.
Agent replied · 6 February 2025
Thank you for the great review. Best wishes
Trusted Agent profile · Richmond upon Thames
Chestertons Kew reviews in Richmond upon Thames
★★★★★
1,864 reviews across 2 platforms
306 Sandycombe Road, Kew, TW9 3NG, Richmond upon Thames, TW9 3NG
Chestertons's office in Richmond upon Thames, at 306 Sandycombe Road, is rated 4.5 out of 5 across 1,864 reviews on two platforms, including 130 Google reviews rated 4.7.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI had a great agent Lauren Christy who helped…
I had a great agent Lauren Christy who helped me by sending many different properties and helping with my search
Agent replied · 6 February 2025
Thank you for sharing!
1/5
TrustpilotBad experience with one of their…
Bad experience with one of their agents, poor communication led to multiple problems once the tenancy commenced. Very little support in resolving the resulting issues.
Agent replied · 12 February 2025
Thank you for getting in touch .We sincerely apologise and take all feedback very seriously so we will action this immediately.In order to do this we will need your further contact details (i.e. your address) which we have requested. Please accept this request so we can take action as soon as possible.
5/5
TrustpilotHappy customer
Good experience with John Lorms at Pimlico.
Agent replied · 6 February 2025
Thanks for the feedback Pauline, we're glad to hear that John provided you with a positive experience!
5/5
TrustpilotGreat Experience
Very easy and quick service. Professional throughout. Karen our agent was excellent and guided us through the process smoothly.
Agent replied · 6 February 2025
Thank you for this lovely review Will, we are glad to hear that Karen was able to make the experience so smooth for you!
2/5
TrustpilotTerrible moving out experience. Landlord overpaid
Terrible moving out experience. Landlord certainly overpaid some work that could've been avoided had Chesterton's been more professional
Agent replied · 6 February 2025
Hi Alexandru, we're sorry to read this. If you could please reply to our request for additional information, we will be happy to look into this further for you.
5/5
Trustpilotprofesstional and efficient service by…
professtional and efficient service by Suzan, Brooke and Matt. The flat was let in no time, respecting my preferences.
Agent replied · 7 February 2025
Thank you for taking the time to inform us of the positive experience you have recently had with our Lettings Team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. We look forward to working with you again in the future.
5/5
TrustpilotA lovely and informational experience
A lovely and informational experience. The realtor was very knowledgable (including the legal proces), helpful and paitient while guiding us through the property.
Agent replied · 6 February 2025
Thank you for the wonderful review!
5/5
TrustpilotThank you for your help
Had telephone conversation with Elina a couple weeks ago.Did not find what I was looking for but was treated with respect. Thanks again Laura
Agent replied · 6 February 2025
Thank you for the 5 stars!
5/5
TrustpilotMadi Doe in Chestertons was so helpful...
Madi Doe in Chestertons was so helpful, and we succeeded in arranging and renting a beautiful property within four days! we are very pleased.
Agent replied · 6 February 2025
Thank you for the wonderful review
5/5
TrustpilotVery patient and kind lady
Very patient and kind lady，who has been a great help to me in dealing with the whole rental process.
Agent replied · 6 February 2025
Thank you!
5/5
TrustpilotGreat people and knowledgeable…
Great people and knowledgeable professional service
Agent replied · 6 February 2025
Thank you for your feedback Jonathan, we really appreciate it. Wishing you all the best!
5/5
TrustpilotSuch a pleasure working with Tamara…
Such a pleasure working with Tamara Price at Chestertons South West letting. She was super helpful and came across as very genuine.
Agent replied · 6 February 2025
Thank you for your review!
5/5
GoogleI first met Daniel when he helped me purchase a property in Kew a couple of years back. He was most helpful. I then subsequently met Alex and the rest of the Lettings team, who helped me rent out 2 properties in RECORD time! They had it let out before the paperwork was signed, whilst other competitive well known agents only bothered to follow up literally 3 weeks later.
5/5
TrustpilotGreat work Temi
Great work Temi. Thank you for the urgent response to our problem. Your after service attention was also first class.
Agent replied · 6 February 2025
Thank you for sharing!
5/5
GoogleIt was a pleasure to work with the team at Chestertons Kew while selling our flat. Lizzy, Natasha, Daniel and Chloe are friendly and professional and were responsive to our needs throughout the process. They found us a great buyer and helped to steer us through the ups and downs of moving home. Thank you very much!
5/5
TrustpilotI am impressed with the level of…
I am impressed with the level of professionalism of of Aki. He solved with practical manner a lot of my questions
Agent replied · 6 February 2025
Thank you for the wonderful review
5/5
TrustpilotFabulous
Fabulous, receptive honest and very helpful.
Agent replied · 6 February 2025
Thank you for your kind words Saskia, we really appreciate the feedback!
5/5
TrustpilotEveryone we dealt with were extremely…
Everyone we dealt with were extremely helpful and friendly and got the sale across the line. Many thanks for all your help.
Agent replied · 6 February 2025
Thank you Sarah, we are so pleased to hear this.
5/5
TrustpilotHelped me find a nice rental apartment
Helped me find a nice rental apartment. Good process and the agent (Charlie) was helpful and prompt with dealing with my questions.
Agent replied · 6 February 2025
Thank you for sharing Alex!
5/5
TrustpilotMadi D. - amazing service!
Madi Doe has always been available and supported me during my search for a new flat. I highly recommend her and Chestertons!
Agent replied · 6 February 2025
Thank you for the 5 stars!
5/5
TrustpilotVery helpful staff
Just rang up with a thousand questions and Millie Brandon answered all of them with impressive detail.Thank you
Agent replied · 6 February 2025
Thank you Jonathan!
5/5
TrustpilotFantastic experience from start to…
Fantastic experience from start to finish. Very efficient, professional and friendly service. Can’t rate them highly enough!
Agent replied · 6 February 2025
Thank you for your review!
5/5
TrustpilotGreat results from Chestertons SW Lettings
Delighted with the team at Chestertons SW Lettings with their speed and professionalism to secure my last let and would highly recommend.
Agent replied · 12 February 2025
Thank you for sharing your experience with Chestertons!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
