5/5
TrustpilotChesterton
Marianna does a great job managing the property and no issues.
Agent replied · 6 February 2025
Thanks Matt!
Trusted Agent profile · Richmond upon Thames
Chestertons Kew reviews in Richmond upon Thames
★★★★★
1,864 reviews across 2 platforms
306 Sandycombe Road, Kew, TW9 3NG, Richmond upon Thames, TW9 3NG
Part of Chestertons, see every office.
Chestertons's office in Richmond upon Thames, at 306 Sandycombe Road, is rated 4.5 out of 5 across 1,864 reviews on two platforms, including 130 Google reviews rated 4.7.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotNorma had been very helpful and…
Norma had been very helpful and efficient. Service experience was very good.
Agent replied · 6 February 2025
Thanks for your kind words Amanda! We'll make sure to let Norma know and should you need anything else, please do get in touch. Best wishes!
5/5
TrustpilotExcellent service
Excellent service, I have been renting through them for over 2 years in Fulham.
Agent replied · 6 February 2025
Hi Elisabetta, we're so happy to hear you've been renting through us for the past two years - Fulham is an amazing part of London! Should you ever need anything from us, please do not hesitate to reach out to our local branch. Best wishes!
1/5
GoogleRidiculously painful to deal with. I hope that any future property we find that we are interested in will be marketed by another agency.
5/5
TrustpilotVery efficient renewal of tenancy
Very efficient renewal of tenancy. Very good service from Sharntell & Liliya. Thank you both!
5/5
TrustpilotExcellent
Excellent. From the beginning through to moving into our short-term let the team at Chestertons have been on-point, communicated thoroughly and with exceptional clarity.
Agent replied · 6 February 2025
Thank you for your review Scott!
1/5
TrustpilotVery bad experience to rent a flat at…
Very bad experience to rent a flat at Fulham through an agent called Madi. She has 0 response to me,the tenant for the problem with the flat!
Agent replied · 6 February 2025
Thank you for getting in touch Leung. We are sorry to hear you are not satisfied with the service received.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.
5/5
TrustpilotShakil Khan
Shakil KhanGood communication skills and quick response to your questions.
Agent replied · 6 February 2025
Thank you for your review Negar, Shakil will be delighted to see this!
5/5
TrustpilotGreat service
They were great throughout the whole process. Quick to respond and sent reminders on documents that were required. They're electronic docu sign feature was also convenient.
Agent replied · 6 February 2025
Thank you Kwetu for sharing your experience!
5/5
TrustpilotGreat service
I’ve just moved country so things aren’t exactly straightforward however Chesterton’s service has been extremely understanding and helpful which has made the process as smooth as possible.
Agent replied · 6 February 2025
Thank you for sharing your experience!
5/5
TrustpilotA Entirely Professional Experience
From start of tenancy to end: a thoroughly decent experience.
Agent replied · 6 February 2025
This is amazing to hear Floyd, thank you for sharing this with us! Please feel free to get in touch in the future if you need assistance. Best wishes!
5/5
TrustpilotI recently spoke with Nishaad Ali at…
I recently spoke with Nishaad Ali at Chestertons, although I ended up purchasing a property in the end his service was superb , I would highly recommended.
Agent replied · 6 February 2025
Thank you for sharing your experience!
5/5
TrustpilotIt was a real pleasure dealing with…
It was a real pleasure dealing with Akikur. He is very professional and efficient and I would definitely recommend him for all your rental needs!
Agent replied · 6 February 2025
Thank you for taking the time to leave such a great review!
5/5
TrustpilotThe quick response time and…
The quick response time and resourcefulness of the agent, Tamara Price.
Agent replied · 6 February 2025
Hi Abdallah, thank you for sharing your kind words about Tamara, she'll be delighted to hear this! Feel free to reach out to us again if you need further help. Wishing you all the best!
5/5
GoogleI have never given a review but this service was so outstanding that I just had to share. I was looking for a property in Kew & working with Mr Daniel Killick. His personal & down to earth approach was refreshing. He was very knowledgeable & gave great insight into the local area which was priceless! If your looking for a relaxed & tailor made style go for Chestertons in Kew ;)
5/5
TrustpilotMark has always been reactive and is…
Mark has always been reactive and is very reliable.
Agent replied · 6 February 2025
That's great to hear Marianie! Please do reach out to us in the future if you need anything. Best wishes!
5/5
TrustpilotTenants very nice people
Tenants very nice people. All lettings negotiations and letting's agreement were completed satisfactorily.
Agent replied · 6 February 2025
Thank you for the 5 star review :). Best wishes
5/5
GoogleDaniel did a valuation for me and gave great explanations on the different factors affecting the valuation. He was also able talk through extension options with me, and had some thoughtful advice on what buyers are looking for, balanced with my lifestyle needs - I'm not planning to sell. He's a great supporter of the Kew community, most recently helping to support the May Ball at St Luke's Church. Thanks, Daniel!
5/5
TrustpilotHad a great time dealing with Stav…
Had a great time dealing with Stav from. Chestertons who was helpful and friendly the whole way through us finding a property to rent. A pleasure.
Agent replied · 6 February 2025
Thank you for the five star review
5/5
TrustpilotGREAT SERVICE
5 STAR service from Bradley at Chestertons HampsteadHe made the whole experience of renting straightforward and helped to sort out any issues which cropped up.
Agent replied · 6 February 2025
Thank you for your review David!
5/5
TrustpilotVery accessible and responsive team in…
Very accessible and responsive team in Kew.
Agent replied · 6 February 2025
This is amazing to hear, thanks Tolga!
5/5
TrustpilotQuick rental
Stephen O'Connell rented my property quickly and has always been very helpful.
Agent replied · 6 February 2025
Thank you for the great review. Best wishes
5/5
TrustpilotI had a great agent Lauren Christy who helped…
I had a great agent Lauren Christy who helped me by sending many different properties and helping with my search
Agent replied · 6 February 2025
Thank you for sharing!
1/5
TrustpilotBad experience with one of their…
Bad experience with one of their agents, poor communication led to multiple problems once the tenancy commenced. Very little support in resolving the resulting issues.
Agent replied · 12 February 2025
Thank you for getting in touch .We sincerely apologise and take all feedback very seriously so we will action this immediately.In order to do this we will need your further contact details (i.e. your address) which we have requested. Please accept this request so we can take action as soon as possible.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
