Trusted Agent profile · Richmond upon Thames
★★★★★
1,849 reviews across 2 platforms
306 Sandycombe Road, Kew, TW9 3NG, Richmond upon Thames, TW9 3NG
Chestertons's office in Richmond upon Thames, at 306 Sandycombe Road, is rated 4.5 out of 5 across 1,849 reviews on two platforms, including 122 Google reviews rated 4.7.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotHelpful
Helpful, responsive and fair. Best agents I have come across.
Dear Ewan,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotGreat experience
Great experience, considered advice and delivered above expectations
Thank you for sharing!
1/5
TrustpilotNot responsive
Not responsive, impossible to organise a viewing.
Thank you for getting in touch Arsenii. We are really sorry to hear of your experience with Chestertons.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.
4/5
TrustpilotNishaad helped us find a flat very…
Nishaad helped us find a flat very quickly! Great service.
Thank you for sharing Leah!
5/5
TrustpilotExcellent service and communication
Excellent service and communication. Bravo
Thank you Mark!
4/5
GoogleChestertons secured me a tenant very quickly and they went the extra mile to make this process reach completion very swiftly. I am truly grateful for the extra effort they put in, especially as I was out of the country for the end process.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSuperb and seamless service from Daniel and Natasha. A complicated sale due to the pandemic and they were alongside us all the way. I strongly recommend them and if there were six stars I'd be happy to award them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotResponsible company
Responsible company, recommended
Thank you Junan!
5/5
TrustpilotOrganised!
Really prompt, very helpful and organised
Thank you for your review!
5/5
GoogleDaniel and his staff at the Kew Office provided an excellent service whilst handling the recent sale of my flat. Having had no success in selling the property with another agent, Chestertons managed to find a buyer and handled the sale in a professional manner. I would thoroughly recommend them.
5/5
GoogleI contacted Chestertons for a house evaluation, and came away impressed with the quality delivered, from the initial contact, the appointment, the attention to detail and considerateness during the evaluation visit, the on time documentation to the professional follow up afterwards. Essentially along the entire service chain. Highly recommended.
5/5
GoogleGreat service from Alex and the rest of the team. Our letting project was quite long and complicated, but the team was very professional and attentive all through the process, and managed to secure a very good tenant. Have used Chestertons before and will definitely use them again.
5/5
GoogleDaniel Killick helped me purchase my first property a few years ago and had remained helpful and informative with the property market since. Chestertons have always come across as low pressure, honest, and very knowledgeable. Definitely would recommend to anyone looking to buy/rent to go to Chestertons.
5/5
GoogleWe bought our house with the help of Elizabeth and Daniel from Chesterton Kew. They always answered fast and were very supportive. The overall process was handled in a very professional way, with written confirmation of the offer, house details, etc.
5/5
GoogleWe sold our flat in Kew and found Chestertons to be very helpful. Bart Chmielecki handled the sale and was very knowledgeable and helpful
5/5
GoogleChestertons (specifically Daniel Killick) were supremely helpful in the sale of my Kew Bridge apartment. They explained things clearly, kept me updated, and handled the logistical complexities (I live overseas) efficiently, professionally and flexibly. I have no hesitation in recommending them.
5/5
GoogleGreat experience with Paul and Daniel from the sales team. I have bought and sold through them and their local knowledge and communication throughout the process was exceptional. Highly recommended, looking forward to working with you both again in the future!
5/5
GoogleHonesty and integrity aren't often words used for estate agents. Daniel and Zachary at Kew do a down to earth job, and go the extra mile without avoiding difficult discussions. Thanks you guys, job very well done. Phil & Suzanne
5/5
GoogleWe do not normally write reviews but we have had such a good service from Alex, Ashleigh and the rest of the Kew team we thought we must. We would not hesitate going back to them or recommending them.
5/5
GoogleI was looking to rent my property and was very pleased the way Alex and Ashleigh handled my urgent request. Very professional and friendly agents, who managed to find a professional tenant within a week! Would recommend to anyone.
5/5
TrustpilotVery helpful.
Rating only, no written review.
Thank you for your positive feedback, Anna Maria! We're thrilled to hear that you found our team helpful.
5/5
GoogleVery helpful and knowledgeable
5/5
GoogleThey sold my house in Windsor Road and achieved a fantastic price for me. Great team - very helpful, understanding and supportive dealing with the end of the chain when it all became rather stressful....
5/5
GoogleWe received a professional service from the Kew team and were particularly impressed by the level of communication, including prompt feedback after viewings. Branch Director Daniel Killick inspires confidence with his experienced and strategic approach.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chestertons's Richmond upon Thames office has 1,849 reviews across two platforms: 122 on Google, 1,727 on Trustpilot (across the whole business).
Chestertons Kew is rated 4.5 out of 5 across all 1,849 reviews, and 4.7 out of 5 on Google from 122 reviews.
Chestertons Kew, 306 Sandycombe Road, Kew, TW9 3NG, Richmond upon Thames, TW9 3NG.
