5/5
TrustpilotContract renewal
Amanda Goodman and Lavie Kim handled the tenancy renewal smoothly and efficiently. Good communication throughout.
Trusted Agent profile · Richmond upon Thames
Chestertons East Sheen reviews in Richmond upon Thames
★★★★★
2,416 reviews across 2 platforms
254A Upper Richmond Road West, East Sheen, London, SW14 8AG, Richmond upon Thames, SW14 8AG
Chestertons's office in Richmond upon Thames, at 254A Upper Richmond Road West, is rated 4.6 out of 5 across 2,416 reviews on two platforms, including 251 Google reviews rated 4.9.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotChesterton
Marianna does a great job managing the property and no issues.
Agent replied · 23 December 2024
Thanks Matt!
5/5
TrustpilotNiema Latif
I have been dealing with Niema Latif and have found her to be extremely helpful and efficient and would not hestitate to recommend her.
Agent replied · 23 December 2024
Thank you very much for the review
4/5
TrustpilotNo problems at all
Quick, efficient, friendly!
Agent replied · 23 December 2024
Hi there, thanks for your positive review. Please feel free to reach out if you need any further assistance. Best wishes!
5/5
TrustpilotNorma had been very helpful and…
Norma had been very helpful and efficient. Service experience was very good.
Agent replied · 23 December 2024
Thanks for your kind words Amanda! We'll make sure to let Norma know and should you need anything else, please do get in touch. Best wishes!
5/5
TrustpilotChestertons South West Lettings, Tamara Price
We have had an amazing experience with Tamara! She has always been very prompt, called back on the same day and answered all our queries making the renting process much smoother!
Agent replied · 23 December 2024
It is excellent to read such positive feedback!Thank you for the five star review.
5/5
TrustpilotExcellent service
Excellent service, I have been renting through them for over 2 years in Fulham.
Agent replied · 23 December 2024
Hi Elisabetta, we're so happy to hear you've been renting through us for the past two years - Fulham is an amazing part of London! Should you ever need anything from us, please do not hesitate to reach out to our local branch. Best wishes!
5/5
GoogleSarah was a pleasure to work with, extremely professional and competent. Would recommend. DavidPositiveProfessionalism
5/5
GoogleSarah Heavens-Lang I felt Sarah would understand the market for our house and she knew the neighbourhood was special. I felt she was confident in the busy but complicated market in late 2020. By listening to our concerns, the team at Chestertons were helpful and reliable and caring. We would recommend their expertise in SW14 and they deserve their good reputation.PositiveResponsiveness, Professionalism
5/5
TrustpilotGreat experience
We have recently rented a property through Chestertons and I really recommend this agency. Everything worked perfectly and our agent, Ed in South West Chestertons Lettings, was really helpful and professional!
Agent replied · 23 December 2024
Thank you for posting a review.
5/5
TrustpilotMelissa at Chestertons was excellent…
Melissa at Chestertons was excellent with us and made the whole process easy. We are very grateful for her help, she was easily contactable, and kept us updated throughout the process.
Agent replied · 23 December 2024
Please do not hesitate to get in touch if we can be of any assistance in the future!Thank you for the review.
5/5
TrustpilotVery efficient renewal of tenancy
Very efficient renewal of tenancy. Very good service from Sharntell & Liliya. Thank you both!
5/5
TrustpilotExcellent
Excellent. From the beginning through to moving into our short-term let the team at Chestertons have been on-point, communicated thoroughly and with exceptional clarity.
Agent replied · 23 December 2024
Thank you for your review Scott!
1/5
TrustpilotVery bad experience to rent a flat at…
Very bad experience to rent a flat at Fulham through an agent called Madi. She has 0 response to me,the tenant for the problem with the flat!
Agent replied · 23 December 2024
Thank you for getting in touch Leung. We are sorry to hear you are not satisfied with the service received.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.
5/5
TrustpilotShakil Khan
Shakil KhanGood communication skills and quick response to your questions.
Agent replied · 23 December 2024
Thank you for your review Negar, Shakil will be delighted to see this!
5/5
TrustpilotGreat service
They were great throughout the whole process. Quick to respond and sent reminders on documents that were required. They're electronic docu sign feature was also convenient.
Agent replied · 23 December 2024
Thank you Kwetu for sharing your experience!
5/5
TrustpilotAmanda Goodman has a very quick…
Amanda Goodman has a very quick response. Even though she had a day off.
1/5
TrustpilotWorst estate agents ever used
I am writing this review after a surrender of tenancy through Chestertons estate agents.
5/5
TrustpilotGreat service
I’ve just moved country so things aren’t exactly straightforward however Chesterton’s service has been extremely understanding and helpful which has made the process as smooth as possible.
Agent replied · 23 December 2024
Thank you for sharing your experience!
5/5
TrustpilotA Entirely Professional Experience
From start of tenancy to end: a thoroughly decent experience.
Agent replied · 23 December 2024
This is amazing to hear Floyd, thank you for sharing this with us! Please feel free to get in touch in the future if you need assistance. Best wishes!
5/5
TrustpilotI recently spoke with Nishaad Ali at…
I recently spoke with Nishaad Ali at Chestertons, although I ended up purchasing a property in the end his service was superb , I would highly recommended.
Agent replied · 23 December 2024
Thank you for sharing your experience!
5/5
TrustpilotFantastic service from Chestertons in Barnes
I have known the Chesterton team in Barnes for many year on both the Sales and Lettings side. They have always been super helpful and professional providing great service and always honest and sensible advice. I have found that they are always willing to go the extra mile to help with any queries or request for assistance. I would thoroughly recommend them.
5/5
TrustpilotIt was a real pleasure dealing with…
It was a real pleasure dealing with Akikur. He is very professional and efficient and I would definitely recommend him for all your rental needs!
Agent replied · 23 December 2024
Thank you for taking the time to leave such a great review!
5/5
TrustpilotThe quick response time and…
The quick response time and resourcefulness of the agent, Tamara Price.
Agent replied · 23 December 2024
Hi Abdallah, thank you for sharing your kind words about Tamara, she'll be delighted to hear this! Feel free to reach out to us again if you need further help. Wishing you all the best!
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