Trusted Agent profile · Richmond upon Thames
★★★★★
2,414 reviews across 2 platforms
254A Upper Richmond Road West, East Sheen, London, SW14 8AG, Richmond upon Thames, SW14 8AG
Part of Chestertons, see every office.
Chestertons's office in Richmond upon Thames, at 254A Upper Richmond Road West, is rated 4.6 out of 5 across 2,414 reviews on two platforms, including 251 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Chestertons East Sheen hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
4/5
TrustpilotYou can rely on Chestertons to deliver
Chestertons are the estate agents you can rely on - both in terms of quality properties to rent and service level the teams deliver. The teams know their stuff and are responsive.
Thank you! We are so pleased to hear this!
5/5
TrustpilotSuzan responded swiftly to all of our…
Suzan responded swiftly to all of our queries during our move-in process and was always happy to help
Dear Ollie,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.
5/5
TrustpilotChestertons South West Lettings, Zoe and Jade
Zoe at Battersea Rise and Jade at the Battersea Bridge branch were both extremely helpful in finding us the eventual right property, many thanks both for listening to our requirements and keeping us up to date.
We appreciate you taking the time to post a review.Thank you
5/5
GoogleBuying our first home was exciting! Viewing properties and communicating with different agencies, I can confidently say that Chestertons, and particularly Sarah Heavens-Land were very organised, supportive and distinguishingly professional.
5/5
TrustpilotPreya Nair
Preya Nair - Very professional, proficient, and polite. It was a pleasure meeting Preya onsite today.
Thank you very much for the review Mr Amato, have a lovely weekend!
5/5
GoogleKate Bennett at the East Sheen branch was really friendly, professional and super efficient. I had my heart set on a property in Kew Gardens but there were a few negotiations to be made between myself and the landlord, these were handled really quickly and I was in within a few weeks. It was a stress-free experience which was really appreciated, as it was just before lockdown!
5/5
TrustpilotJust wanted to thank Bradley for his…
Just wanted to thank Bradley for his support during the process and for being proactive in providing all necessary info!
5/5
TrustpilotMaking the move from a foreign country…
Making the move from a foreign country is never easy. The task is made even tougher during a pandemic. Thus I am very grateful for the team at Chestertons, for all their assistance. Via their virtual tours I was able to find a beautiful flat in Richmond and they helped me to successfully navigate the complex UK letting process. I would highly recommend them to handle your needs.
5/5
TrustpilotRapid turnaround and great service
Tamara Price at Chestertons South West lettings has been extremely helpful. Within 24hrs of the property being up she managed to sort me a viewing and was on hand immediately to cover any questions I had.
We appreciate you taking the time to share your feedback.This has been shared with Tamara, who sends her best wishes.
5/5
TrustpilotI did a viewing with Ally Carberry in…
I did a viewing with Ally Carberry in South Ken and I couldn’t fault her. She was beyond knowledgeable, really listened to what I wanted and an asset to your team!
Thank you for the 5 stars!
5/5
TrustpilotVery professional
Very professional. 10/10.
Hi Jack,Thank you for the great review.We wish you all the best.Kind regardsChestertons
5/5
TrustpilotAmazing service from Kerri-Anne and…
Amazing service from Kerri-Anne and Emily on our search for our next property. They both were super efficient and extremely helpful. We can not thank them enough. Highly recommend them.
Thank you very much for sharing your review!
1/5
TrustpilotThe service from Margaret Pritchard of…
The service from Margaret Pritchard of this agency is terrible. When you pay the deposit and rent you can't contact anyone to resolve any issues.
5/5
TrustpilotAll good with Chestertons
All good with Chestertons. Very kind and helpful, at least the elephant and castle area.
Thank you so much for your feedback Miguel, we're happy to have helped!
5/5
TrustpilotGood service from a proactive team
The Chestertons Team were helpful and proactive in identifying a tenant and guiding us through the process. We have used them on numerous occasions and have always been pleased with the service.
We are pleased to hear this. Thank you for sharing!
5/5
TrustpilotVery good experience
So happy with the professional service we received from Marine and Emily Rowland since years of our tenancy.
5/5
TrustpilotSuzan and Mitchell have made the move…
Suzan and Mitchell have made the move very smooth and stress free. Thank you!
Dear Louis,Thank you for your 5* review of the recent service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
4/5
TrustpilotProactive and got everything sorted
Proactive and got everything sorted, thank you
Hi Helen,Thank you for the great review. We are delighted you found us proactive and we got everything sorted for you. We wish you all the best!
5/5
TrustpilotGreat experience
Great communication and co operation, they always reply instantly with any issues i have and make sure everything is okay during my tenancy. Everyone i have spoken too is lovely and super helpful!
Thank you for your feedback Anna!
5/5
TrustpilotVery good service from beginning to…
Very good service from beginning to end. Fast reaction to requests for viewings, etc. Loved the honesty and enthusiasm from Molly and always with a smile!Thanks for all Lynne Pearson
Thank you for taking the time to leave Molly such a wonderful review
4/5
TrustpilotGreat onboarding service
Stav, the agent who helped us find our new home was incredibly kind and efficient throughout the whole process. We were coming from abroad and he made it all so easy for us.
Thank you for taking the time to leave a review!
5/5
TrustpilotExcellent
Tushar from the East Sheen office helped us finding a flat and made the process smoother for us, he was always available to answer our questions and keeping us informed. Great service.
We are so pleased to hear of your positive experience! Thank you Giovanna.
5/5
TrustpilotI found Jasmine very pleasant and…
I found Jasmine very pleasant and professional in her approach and very efficient in her communications and arranging viewings and providing me with progress updates. Well done Jasmine and keep up the good work.
Thank you for sharing!
5/5
TrustpilotGreat customer service
Chestertons and Tamara Price have been fantastic through the whole process. Really responsive to questions and when support was needed and ultimately found us a perfect flat!
Thank you for sharing!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons East Sheen hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
