Trusted Agent profile · Richmond upon Thames
★★★★★
2,416 reviews across 2 platforms
254A Upper Richmond Road West, East Sheen, London, SW14 8AG, Richmond upon Thames, SW14 8AG
Chestertons's office in Richmond upon Thames, at 254A Upper Richmond Road West, is rated 4.6 out of 5 across 2,416 reviews on two platforms, including 251 Google reviews rated 4.9.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
2/5
TrustpilotTerrible moving out experience. Landlord overpaid
Terrible moving out experience. Landlord certainly overpaid some work that could've been avoided had Chesterton's been more professional
Hi Alexandru, we're sorry to read this. If you could please reply to our request for additional information, we will be happy to look into this further for you.
5/5
TrustpilotA lovely and informational experience
A lovely and informational experience. The realtor was very knowledgable (including the legal proces), helpful and paitient while guiding us through the property.
Thank you for the wonderful review!
5/5
TrustpilotThank you for your help
Had telephone conversation with Elina a couple weeks ago.Did not find what I was looking for but was treated with respect. Thanks again Laura
Thank you for the 5 stars!
5/5
TrustpilotChestertons South West Lettings - Liam
Liam has gone the extra mile in our most recent letting - not only finding good tenants, but problem solving a number of issues arising on changeover.
It is excellent to hear that Liam was able to help navigate through some challenges with you. A positive customer experience is our upmost priority, so we really appreciate you sharing this feedback.
5/5
Trustpilot‘Chestertons South West Lettings, Sebastian & Amy’
I was very happy with the services of Chestertons South West Lettings. The staff were extremely professional, polite and helpful. It was a pleasure dealing with them.
It is excellent to hear that you had a positive experience with Chestertons.Thank you for taking the time to post a review.
5/5
TrustpilotMarika helped me so much in finding and…
Marika helped me so much in finding and getting the flat I wanted. She is incredible! Thank you for all your amazing work & help!
Thank you for sharing! We're so pleased to hear.
5/5
TrustpilotVery patient and kind lady
Very patient and kind lady，who has been a great help to me in dealing with the whole rental process.
Thank you!
5/5
TrustpilotGreat people and knowledgeable…
Great people and knowledgeable professional service
Thank you for your feedback Jonathan, we really appreciate it. Wishing you all the best!
5/5
TrustpilotSuch a pleasure working with Tamara…
Such a pleasure working with Tamara Price at Chestertons South West letting. She was super helpful and came across as very genuine.
Thank you for your review!
5/5
GoogleShafia was wonderful, listened to my feedback and tried her best to accomodate our needs of finding a house.
5/5
GoogleWe recent purchased a property through Chestertons and had the pleasure of dealing with Henry Moloney. From the search through to the completion he went above and beyond what we could have hoped for and made us feel comfortable and well informed throughout the entire process. I cannot recommend Chestertons and Henry enough and will be sure to use them again in the future as a seller.
5/5
TrustpilotLilly was helpful cooperative and extremely…
Lywas helpful cooperative and extremely proactive. She removed all hassle of agreeing a tenancy
Hi there, thank you for your review, it's great to hear Lilly made the process of agreeing a tenancy an easy one! Should you need any future assistance, please feel free to get in touch. Best wishes!
5/5
TrustpilotGreat work Temi
Great work Temi. Thank you for the urgent response to our problem. Your after service attention was also first class.
Thank you for sharing!
5/5
TrustpilotSebastian was excellent all round
Sebastian was excellent all round, very happy with his work.
5/5
TrustpilotI am impressed with the level of…
I am impressed with the level of professionalism of of Aki. He solved with practical manner a lot of my questions
Thank you for the wonderful review
5/5
TrustpilotFabulous
Fabulous, receptive honest and very helpful.
Thank you for your kind words Saskia, we really appreciate the feedback!
5/5
TrustpilotAn outstanding experience
An outstanding experience, from Chestertons SW Lettings.From initial contact with Heather Phillip-St Louis and regular follow-ups with Jessica we moved smoothly into a successful completion.
This is wonderful to hear, thank you Paul
5/5
TrustpilotEveryone we dealt with were extremely…
Everyone we dealt with were extremely helpful and friendly and got the sale across the line. Many thanks for all your help.
Thank you Sarah, we are so pleased to hear this.
5/5
GoogleWe have been extremely happy with the service from Chestertons from start to finish. Everyone was extremely helpful, professional and positive. We came to Chestertons after having a negative experience with a different agency and were delighted with the service we received from Chestertons. They even read our meters after we left and made excellent recommendations to us for services we needed. We would highly recommend them!
5/5
TrustpilotHelped me find a nice rental apartment
Helped me find a nice rental apartment. Good process and the agent (Charlie) was helpful and prompt with dealing with my questions.
Thank you for sharing Alex!
5/5
TrustpilotMadi D. - amazing service!
Madi Doe has always been available and supported me during my search for a new flat. I highly recommend her and Chestertons!
Thank you for the 5 stars!
5/5
TrustpilotHappy
Friendly. Prompt. Always on top of everything. Chasing solicitors and making sure the entire sale went smooth. Lovely gift as we completed. Very happy!
Thank you for your sharing your feedback Kass!
5/5
GoogleThe service I received from Sarah at Chestertons East sheen was just excellent, so helpful, understanding and did a great job in helping me secure my new home when there were a few blockers encountered during the process, very professional and personal service, would highly recommend Chestertons and Sarah to sellers and buyers alike.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotSebastian Walters first class service
I would like to add my thanks to the outstanding service that I have received in letting my apartment. Sebastian worked with me in arranging viewings that made it possible for me to attend. He was professional, calm and efficient, enabling me to secure a quick turnaround on the property. What an asset he is for Chestertons.
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