Chancellors Richmond reviews in Richmond upon Thames

★★★★★ 5/5

Google

Moving to London definitely is not the easiest task in the world... but I have to say, that Sam Hall from Chancellors was brilliant! Never left me waiting, super responsive and just an overall brilliant person. He made finding a flat and liaising with the landlords surprisingly easy. I owe him a lot! big big thumbs up

Walid · 24 October 2022

★★★★★ 5/5

Trustpilot

DANIELLE FROM CHANCELLORS WAS…BRILLIANT

DANIELLE FROM CHANCELLORS WAS DELIGHTFULLY PLEASANT, KNOWLEDGEABLE AND A WARM PROFESSIONALLY.

Rajiv · 20 March 2026

★★★★★ 5/5

Trustpilot

Jamie Woodman

Good customer service

Mohammed · 21 May 2026

★★★★★ 5/5

Google

I had a lovely experience renting though Chancellors. A special thanks to Sam Hall for helping me with my property search! I really appreciated that he was easy to contact when I needed to reach out to him and was quick to communicate and resolve any issues.PositiveResponsiveness, Professionalism

Lulwa · 24 October 2021

★★★★★ 1/5

Google

I am being scammed by this agency as a tenant in a managed property. they are refusing to conduct repairs and claiming we have caused the damages. which is false based on the works report which they are refusing to share!

Mohamed · 11 January 2024

★★★★★ 5/5

Google

We have recently purchased a property through Chancellors and Joanne Fox was our key contact. Jo provided an excellent service that I would definitely describe as a cut above our experience with some other estate agents. Jo built a great relationship with us and was always client focused and efficient, which made it a pleasure to do business with Chancellors.

Helen · 26 October 2013

★★★★★ 5/5

Google

An excellent experience with Chancellors Richmond. Louise was amazing at finding us the right property to let and had the contracts signed and done in a matter of days. We were working to very tight deadlines and Louise was brilliant at helping us out of a tight spot. Also a thank you to Laura for a brilliant job. Many Thanks!

Jay · 26 October 2013

★★★★★ 1/5

Google

Awful experience. Untrustworthy people. We did all the paperwork for letting a flat about month before our moving date and they didn't warn us the property was on sale (by themselves!) at the same time. We had signed the agreement, paid for the offer and still 10 days before our moving date, they said the landlord had accepted an offer for selling and wouldn't sign the agreement. Extremely unprofessional, never again.

Lorena · 25 October 2019

★★★★★ 5/5

Google

Andrew Jourdain and his team at Chancellors Estate Agents Richmond branch are by far the most professional and productive team we have ever worked with. Having worked for, along side and on behalf of many other ‘headline’ estate agents it has to be said these guys ‘in our experience’ stand head and shoulders above the rest.

Austin · 13 December 2017

★★★★★ 5/5

Google

Amazing service from Sam Hall on the letting steam, very communicative, practical and willing to help out with everything throughout the process. My experience with Chancellors Lettings agents in Richmond has been a very positive one in every respect. They are very experienced with the market always providing good advice with the process.

Leandro · 25 October 2019

★★★★★ 5/5

Google

Daniel is the most professional, skilled,helpful, caring, patient and amazing negotiator I have dealt with in the last 4 years since I started thinking about selling my house. I really appreciate his hard work and persistence. It paid off in the end and he managed to restore our trust in Chancellors.Thank you Daniel Jones

Mimi · 25 October 2018

★★★★★ 5/5

Google

I was very impressed with the professionalism I received from Chancellors, and in particular Andrew Jourdain and Aisling Finn. They are a pleasure to deal with, and are very efficient and effective at what they do. They found me a tenant straight away and at a very competitive rental. I would definitely recommend Andrew and his team.

Caron · 26 October 2012

★★★★★ 5/5

Google

Best experience I’ve had with finding a new home. Agent Samuel Hall has been amazing all throughout the process, really helpful, attentive and efficient.

João · 24 October 2023

★★★★★ 5/5

Trustpilot

Very helpful and will communicate…

Very helpful and will communicate promptly.

Deborah · 20 March 2026

★★★★★ 5/5

Google

Review specifically for Samuel Hall - highly communicative and consistently rapid response, hope to work with him again.

Dorian · 27 November 2024

★★★★★ 5/5

Trustpilot

Iam really happy with the service…

Iam really happy with the service provided.Quick response,great communication and very reliable.The staff was polite, helpful, and made everything easy. Thank you.

Mrs · 21 October 2025

★★★★★ 5/5

Trustpilot

Experience with Chancellors

Patrick has a very respectful and helpful manner. I felt he listened from the start to my needs for any potential property and did not exert any pressure in my decision making. He was always helpful and efficient in his responses

Mrs · 22 March 2025

★★★★★ 5/5

Google

The agent, Samuel Hall MARLA, was extremely welcoming, helpful, and patient. Despite the many hurdles in completing the deal and the requests we made regarding the house details and services, He answers the queries professionally, with great detail, and with a welcoming approach. I would definitely recommend doing business with this company and particularly this agent.PositiveResponsiveness, Professionalism, Value

Lara · 24 October 2021

★★★★★ 5/5

Google

Exceptional rental experience with Chancellors. Sam is quick in response, making the whole process super smooth. Looking forward to our new home!

Jessie · 24 October 2023

★★★★★ 5/5

Google

Chancellors Richmond stepped in and really helped me out, finding me new tenants fast and efficiently. Andrew Jourdain and Miira Hietala communicated regularly with me and as result I have nothing but good to say about their service..

Thomas · 24 October 2023

★★★★★ 5/5

Google

Miira Hietala at the Richmond branch has been extremely helpful when renewing my lease. She is super responsive, keeps you updated and very pleasant to deal with. Thank you for all of your help Miira!

Jennifer · 15 December 2023

★★★★★ 5/5

Google

Brilliant company very efficient and very helpful. Samuel hall was very helpful and always available. I would highly recommend this branch to anyone looking to buy or rent in the area.

Elliot · 26 February 2024

★★★★★ 5/5

Google

I recently bought a new flat through Daniel Johns who also sold my property as well. The whole process was handled very professionally even when pressure was being applied from my buyers! I would highly recomend Chancellors and especially Daniel again! If I could give a sixth star i would!

Alex · 25 October 2017

★★★★★ 5/5

Google

Totally i recommend them especially Samuel. he is the best. he did everything for us to rent our first home in London and totally we satisfied with his service. hope to work him again. we will keep in touch Samuel. Thanks for your support and help

Ilker · 25 October 2019