Trusted Agent profile · Richmond upon Thames
★★★★★
497 reviews across 2 platforms
3 Kew Road, Richmond, TW9 2NQ, Richmond upon Thames, TW9 2NQ
Antony Roberts- Richmond Sales & Lettings's office in Richmond upon Thames, at 3 Kew Road, is rated 4.9 out of 5 across 497 reviews on two platforms, including 125 Google reviews rated 4.9.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotThe Antony Roberts team were fully…
The Antony Roberts team were fully engaged with our house sell from the start. They responded quickly to questions and helped resolve any issues without adding to the stress. The service continued right through the whole process and beyond. We are extremely grateful and happy to recommend them
5/5
GoogleWe met with Harriet while we were looking for a new house. She helped us a lot to find a place to rent, she is really friendly and accessible. After we moved, Emma has been helping us a lot with the management of the property. She has been providing instant support to solve some minor issues.
5/5
TrustpilotThe team went above and beyond in the…
The team went above and beyond in the marketing and sales process. We greatly appreciated the effort on exchange day so that we could make things work with purchase of an overseas property. Thank you.
5/5
TrustpilotFriendly and supportive
We met with Harriet while we were looking for a new house. She helped us a lot to find a place to rent, she is really friendly and accessible. After we moved, Emma has been helping us a lot with the management of the property. She has been providing instant support to solve some minor issues.
5/5
TrustpilotGreat local agent
Thank you to Antony Roberts Richmond for letting our flat so quickly and professionally. We were moving from another agent and Harriet and Ed went above and beyond to make the process smooth and efficient. We highly recommend them.
5/5
TrustpilotSuperb service from start to finish
Superb service from start to finish. Catherine Merrett was nothing short of outstanding for her exemplary skills in negotiation and handling of the whole process which took only 8 weeks.The whole team were totally reliable and trustworthy. Extraordinary.Massive thanks.
5/5
GoogleExcellent service from Harriet Scanlan and Edward Morley at Antony Roberts. Professional, responsive, and very efficient, especially under tight timelines. They handled everything smoothly and went the extra mile to get things done properly. Highly recommend!
5/5
GooglePhilip's valuation really stood out to me, his preparation made my decision making much easier. James Hobley was outstanding in selling my property, but most of all - his communication skills were excellent in ensuring the sale went smoothly with the buyer. Ive had a professional service from the whole team in Richmond and very happy.
5/5
GoogleThanks very much to Harriet for helping us with our new home! We were impressed with the quality of the homes at Antony Roberts (beautiful character properties which aren’t available elsewhere often) as well as the service throughout.
5/5
GoogleGreat service from Matt Mannall in Richmond My wife and I can thoroughly recommend Matt Mannall, manager of Antony Roberts in Richmond, for his patience, courtesy, good humour and sound advice - and for going the extra mile to make our house transaction work out. Matt wasn't selling our own home, but we valued the way he worked as he became instrumental in making sure everyone in the chain was fully informed and communicating in challenging circumstances. I don't think the sale would have gone through without his input and tenacity and we are very grateful.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotThanks very much to Harriet for helping…
Thanks very much to Harriet for helping us with our new home! We were impressed with the quality of the homes at Antony Roberts (beautiful character properties which aren’t available elsewhere often) as well as the service throughout.
5/5
TrustpilotFantastic service from Matt Mannall in Richmond
We can thoroughly recommend Matt Mannall, the manager at Antony Roberts in Richmond, for his insight, courtesy, wit and advice - and for going the extra mile to make our house transaction happen. What is extraordinary is that Matt wasn't even selling our home, but we really liked the way he worked and he became instrumental in making sure everyone in the chain was happy and on the same page. I don't think our sale would have happened without his input and hard work and we are very grateful to him.
5/5
TrustpilotRachel & Catherine were super stars in…
Rachel & Catherine were super stars in our sale process. Managed the process throughout and persevered- despite the challenging market. Achieve a record price for us - and helped us move into our next dream property.
5/5
TrustpilotVery pleased with the professional…
Very pleased with the professional service. We sold our property in kew within three months to excellent buyers. No unqualified buyers and great service. Very happy and would recommend to anyone.
5/5
TrustpilotJohn and Paul - St Margarets Antony Roberts
We reached out to Antony Roberts Estate Agents recently to help us find a tenant for our property and overall we are very pleased with the service they provided from start to finish. Paul engaged us initially and then John took with the viewing and helped us close the deal. They were both very professional and friendly and kept us well informed throughout the process. They were very responsive and efficient when we engaged them and never pushy. They acted on instructions promptly and were always helpful in answering our queries. We would highly recommend this agency to any prospective landlords.
5/5
TrustpilotVery impressed!
We are very impressed with Antony Roberts Agency! We have found John, Harriet and Giselle to be professional, fair, reliable and friendly at every point of contact. They see the big picture and also pay attention to detail, give good advice and they are very helpful to both tenants and landlords. We have been landlords for many years and changed to Antony Roberts Estate Agents because of some negative experiences with other agents, so we have been able to compare … Furthermore, especially if you live far away from your property, being able to trust your agent is key, and we really feel in good hands here and would happily recommend this agency to other landlords!
5/5
TrustpilotVery positive experience with Antony…
Very positive experience with Antony Roberts, in particular Simon Welford who was responsive and easy to deal with throughout and went out of his way to help the deal go smoothly. Antony Roberts are simply to go-to agent around Kew and Richmond.
5/5
TrustpilotWe are so happy to have found our new…
We are so happy to have found our new home in a pretty difficult market with the amazing help from John at the St Margarets office. John made sure everything went smoothly and while moving home can sometimes be a stressful time, John and everyone at Antony Roberts helped us in such a way it was all a wonderful process and experience! Thank you!
5/5
GoogleThe staff at Antony Roberts have been nothing short of outstanding throughout the sale of our property. We had multiple good offers within a fortnight of putting it on the market, and agreed a sale in less than three weeks. Matt Mannall has been particularly impressive throughout. He managed to keep all parties sane during a particularly stressful and convoluted conveyancing process, acting as messenger, counsellor and meditator all at the same time. Put simply - if you are planning on selling your property in the Richmond area, you would be absolutely mad not to instruct Antony Roberts to complete the sale for you. We will not hesitate to use them again in the future. Fantastic local business staffed by fantastic people.
5/5
GoogleFantastic! Having spoken to and worked with many estate agents over the course of buying and selling Antony Roberts were the only company I felt I could trust and rely on to do the best they could for me. Matt was honest, kept us in the loop and up to date and went above and beyond to help us coordinate our move. I don't think we would of ended up with our dream home if it hadn't been for Matt - They are the only agents I would recommend in the Richmond and Kew area!
5/5
TrustpilotHarriet S is a true credit to this…
Harriet S is a true credit to this Antony Roberts branch. She assisted my partner & I with our move to the Richmond area in summer & we found the entire experience to be completely flawless & simple. I would recommend Harriet to anybody looking in the Richmond area for a rental. She is exactly what you want from an agent & then some :)
5/5
TrustpilotAntony Roberts are the only estate agent I would use - fantastic!
I absolutely loved the service that I received from Antony Roberts! From the very start my agent Catherine was extremely helpful and friendly, and took me through the whole purchase procedure thoroughly. As a first time buyer I was nervous about the purchase and my knowledge wasn't that extensive, but I trusted Catherine and she helped me every step of the way. I had the greater issue of buying from abroad and Catherine was always keeping me up to date with the sale via email and phone and would always be available for me to talk to, or her colleague Phillip.I would highly recommend Antony Roberts St Margarets, everyone I had dealings with there were very helpful and professional. I will not hesitate to use them when the time comes for me to sell!
5/5
TrustpilotGenuine professional service
I have been a client of Antony Roberts for many years and living abroad means that it is vital to work with people you can trust who are efficient and professional. Their service is second to none and the advice is always genuine. Russell was excellent and I have no doubt that his expertise was fundamental in the sale of my flat. 100% recommended.
5/5
TrustpilotCouldn't be happier!
Antony Roberts has let and managed our apartment in Teddington for almost a decade. They have been super-efficient, keeping it in tip top condition, liaising with the property management company and managing the tenants. The tenant has recently moved out after eight years and the place looked just as it was when they moved in - it was spotless!! Thank you team, especially Alison Wren. We couldn't be happier!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Antony Roberts- Richmond Sales & Lettings's Richmond upon Thames office has 497 reviews across two platforms: 125 on Google, 372 on Trustpilot (across the whole business).
Antony Roberts- Richmond Sales & Lettings Richmond upon Thames is rated 4.9 out of 5 across all 497 reviews, and 4.9 out of 5 on Google from 125 reviews.
Antony Roberts- Richmond Sales & Lettings Richmond upon Thames, 3 Kew Road, Richmond, TW9 2NQ, Richmond upon Thames, TW9 2NQ.
