Trusted Agent profile · Richmond upon Thames
★★★★★
497 reviews across 2 platforms
3 Kew Road, Richmond, TW9 2NQ, Richmond upon Thames, TW9 2NQ
Antony Roberts- Richmond Sales & Lettings's office in Richmond upon Thames, at 3 Kew Road, is rated 4.9 out of 5 across 497 reviews on two platforms, including 125 Google reviews rated 4.9.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotAntony Roberts - A Fantastic Agency!
I've worked with Antony Roberts (Harriet and Ed) over the past few years and they are by far the best agents I've ever had. Very responsive, really knowledgeable, and just generally nice people, would highly recommend!
5/5
TrustpilotFlat Sale Antony Roberts
James Hobley from Antony Roberts sold our flat in Richmond. James was super efficient and helpful he went above and beyond to smooth the sale to completion. While the flat was let out David Reed from Antony Roberts Lettings was incredibly helpful also. I highly recommend Antony Roberts estate Agents
5/5
TrustpilotAntony Roberts did a superb job…
Antony Roberts did a superb job managing the house sale from initial contact through to completion and follow-up. Special credit goes to Emma Humphries, who handled the process with outstanding efficiency, securing multiple offers, identifying excellent buyers, and resolving any issues swiftly. She and the entire Antony Roberts team were exceptionally responsive, easy to communicate with, upbeat, and dedicated: working with them was an absolute pleasure.
5/5
TrustpilotTHE Estate Agents in Richmond
Harriet and Ed from the Richmond office have been the model of what you would want from a professional team. Often going above and beyond in their respective roles, they have smoothed the path of what has at times been an emotional return to Richmond. Our new rental apartment is exactly what we had dreamed of and cannot thank Harriet enough for the time and patience she invested in our cause. Highly recommended.Caroline & Richard Brooke
5/5
TrustpilotTeam Antony Roberts - absolute top notch 5 star service
Absolutely top class service provided by Russell, Catherine & James. Catherine did a brilliant job on explaining everything about the flat I bought. Russell has been extremely instrumental dealing with myself & the seller in a very efficient manner. James has been a great support too whenever required to add value. Also spoke to the MD himself Alex who came across very pleasant. So overall a brilliant experience. Thanks team Antony Roberts for helping me fulfil my dream & that too so smoothly.
5/5
TrustpilotSelling in St Margarets, London
I selected Anthony Roberts having done some google search. Having an agent sitting in the local area with local knowledge is really helpful. Russell, Catherine and the team were always responsive to calls and emails and went above and beyond supporting my buyers who were doing so for the first time. A team genuinely interested in you as well as getting the best value for your property.
5/5
TrustpilotHaving lived in our old home for 21…
Having lived in our old home for 21 years we were concerned about the process and potential anguish of selling the family home. It was a sensitive time as the children were leaving home but we really didn’t need to worry so much about selling to be honest.
5/5
TrustpilotJohn was very friendly and professional…
John was very friendly and professional and responded in a timely manner. Made the renting process very easy.
Thank you very much for taking the time to leave us a review Jess. We're here to help if you ever need anything!
5/5
TrustpilotHighly recommend Anthony Roberts
It has been a pleasure dealing with Anthony Roberts for the flat that I've now been renting for about a couple of weeks. Harriet was amazing at sorting out the tenancy and Alison has been fabulous at helping me sort out some minor teething issues when moving in. Both have been very quick to respond to queries and have been extremely helpful. I've dealt with a few estate agents in the past and none of them compare to Anthony Roberts!
5/5
TrustpilotI can't praise Russell at the St. Margarets branch enough!
Russell handled the sale of my property recently and was an absolute star. He conducted most of the viewings himself and was patient, professional and always cheerful.Antony Roberts isn't the cheapest agent, but it really is worth paying that extra quarter of a percent for the knowledge they have and the great service they give. Thank you so much to Russell, also Catherine and James, for always going the extra mile.
5/5
TrustpilotFive-star service from Jill (St Margarets- Anthony Roberts)
I would like to say a big thank you to the team at St. Margarets, especially to Jill de Croos who helped us to find an amazing home. I can not be greatful enough for her help and support. I would definitely recommend Anthony Roberts anyone looking to rent in the local area (Twickenham, Isleworth, Richmond). All the best for a bright future!
Thank you for your comments!
5/5
TrustpilotWe would thoroughly recommend Antony…
We would thoroughly recommend Antony Roberts and particularly Russell from the sales team. He was absolutely amazing throughout the purchase process; professional, trustworthy and really friendly. He always made sure we were up to date with what was happening and always had time to answer our questions. We couldn’t be happier with AR and feel very lucky to have found an agent who was so professional and yet so friendly at the same time. Extremely grateful to have crossed paths with Russell. We had also previously been renting a place managed by Antony Roberts and again, great service and professionalism from Andrea and Alison. Thank You to the whole team!
5/5
TrustpilotProfessional, knowledgable and committed team
I moved the sale of the property from another agent to Antony Roberts. I mainly dealt with James Hobley and found him to be very professional. I believe his calm approach and in-depth knowledge of the market resulted in sale of my property. I felt I could really trust him with handling the sale. I have had a very positive experience with Antony Roberts and would not hesitate to use them again in the future.
5/5
TrustpilotExcellent experience with Antony Roberts from start to finish
My boyfriend and I have recently moved into a Richmond property and can safely say that our experience with John Martins at Antony Roberts has been nothing short of exemplary. John is an asset to the team and we have felt incredibly well looked after from start to finish. As young professionals, we cannot recommend Antony Roberts (and in particular John) more highly to other prospective renters! We have felt listened to at ever stage in the process and always receive prompt and detailed answers to any queries. Thanks so much for helping us find our new home and for making the process so easy!
5/5
TrustpilotSelling our house in Isleworth
Selling our house in Isleworth was a little more complicated than the average sale. We would have given up on the whole process except for the help and guidance of Catherine Merrett and Russell Houston from Anthony Roberts. They were as professional as you would expect but their human touch and obvious sympathy and care towards us made the whole experience a total pleasure. We would not go anywhere else if we have to do it again and we would fully recommend them to every person we know.
5/5
GoogleIn our recent search for a house we dealt with many estate agents in South West London... I can gladly say that Antony Roberts were one of the best and we chose our new home through them. Our contact Harriet and her colleagues were helpful …
Thank you for your kind review James. We are so glad that Harriet and her team were responsive and helped you during the process.
5/5
TrustpilotBy far the best
Over a period of time trying to sell our flat, we tried many estate agents in the area. When we finally started working with Anthony Roberts, the difference was noticeable - they are professional, friendly, act with integrity and always accessible to share their experience and advice. Toby oversaw our eventual sale and was a great liaison with the involved parties, proactive in keeping me updated and reassured. Overall they would be my top recommendation to anyone in the area looking for an estate agent. Thanks again for all your help!
5/5
TrustpilotFriendly, helpful and efficient
I have been with Antony Roberts for many years and found my recent experience with a change over of tenants really smooth and trouble free. Francesca was lovely and always ready to go the extra mile, everyone who I had contact with was friendly and helpful and Emma has always been a great property manager while the property is occupied.
5/5
GoogleCourteous, friendly, professional and helpful all the way through !!! I highly recommend Harriet and the team at Antony Roberts. Harriet was very proactive at identifying and recommending exactly the right property to meet my needs. The team then ensured all the paperwork and documentation were organised in a timely and professional manner.
5/5
Trustpilotexceptionally professional experience
We had a very positive experience with Giselle at Anthony Roberts - she was exceptionally professional, proactive, and helpful. We rented a flat through Giselle and the whole experience was very calm and transparent - we felt that we could trust the process fully. Thank you!
5/5
TrustpilotReally impressed with the genuine / helpful service
Really impressed with Harriet / Antony Roberts who helped me with finding a property to let in Richmond. Harriet was very helpful, after walking into the branch on a Saturday, I was being shown around a property nearby that day and the service, proactivity and genuine help made a real difference for me. I'd definitely recommend this agency for your property needs in the area!
5/5
TrustpilotCourteous, friendly, professional and helpful
Courteous, friendly, professional and helpful all the way through !!! I highly recommend Harriet and the team at Antony Roberts. Harriet was very proactive at identifying and recommending exactly the right property to meet my needs. The team then ensured all the paperwork and documentation were organised in a timely and professional manner.
5/5
TrustpilotJust use Antony Roberts
A wonderful experience from the start to the finish. The whole team at the Kew office are great communicators, efficient problem solvers and, best of all, deal makers. They know their patch and I cannot recommend them highly enough. If only all estate agents were this good.
5/5
GoogleI can't speak highly enough of this estate agent. They are honest, trustworthy and very knowledgeable. I have had the pleasure of getting to know and work with many of their staff, especially James Hobley, who has always gone above and beyond to assist me in the past.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Antony Roberts- Richmond Sales & Lettings's Richmond upon Thames office has 497 reviews across two platforms: 125 on Google, 372 on Trustpilot (across the whole business).
Antony Roberts- Richmond Sales & Lettings Richmond upon Thames is rated 4.9 out of 5 across all 497 reviews, and 4.9 out of 5 on Google from 125 reviews.
Antony Roberts- Richmond Sales & Lettings Richmond upon Thames, 3 Kew Road, Richmond, TW9 2NQ, Richmond upon Thames, TW9 2NQ.
