Trusted Agent profile · Richmond upon Thames
★★★★★
500 reviews across 2 platforms
3 Kew Road, Richmond, TW9 2NQ, Richmond upon Thames, TW9 2NQ
Antony Roberts- Richmond Sales & Lettings's office in Richmond upon Thames, at 3 Kew Road, is rated 4.9 out of 5 across 500 reviews on two platforms, including 125 Google reviews rated 4.9.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional, Friendly & Enthusiastic Team
Professional, enthusiastic, friendly and supportive with excellent communication between all parties. I highly recommend to everyone including family and friends. Many thanks to Catherine, Russell and the team for achieving a great result.
5/5
TrustpilotTextbook letting of Richmond property
Harriet at AR did a great job in securing several offers from tenants within a couple of days of marketing the property. The successful tenant was from overseas so getting the appropriate references wasn’t straightforward but the AR team delivered what we needed.
5/5
TrustpilotEfficient and Responsive Service
I appreciate the efficient and responsive service of the agent in arranging the viewing until handing over the keys. The experience living in the property is nice in general so far. The flat isn't as quiet when the windows are open for air flow as they were closed during the viewing in the colder weather. Perhaps because the flat is still quite empty and echoes sound from the main road out there. Hopefully I'll get used to it over time whether or not the right furniture is added to the flat. Otherwise, everything seems to work well so far!
5/5
GoogleHighly recommend Anthony Roberts, everything was handled efficiently and Matt was so friendly it was a pleasure to spend time with him whilst we were viewing properties. It was so important to us to have someone we trust help us navigate the process of buying our first home and we felt that we had all of the support we needed (and more!). Thank you so much to Matt and the amazing team!
5/5
TrustpilotSuperb service from East Sheen
I sold my house through Anthony Roberts, East Sheen. I met 3 of East Sheen’s agents prior to listing and found Mark’s professionalism and genuine interest in getting to know my home so refreshing compared to those who said they were East Sheen’s leading agencies. Once viewings began, I found both Mark and Ben great to work with, they kept me informed throughout the process, I would highly recommend.
5/5
Trustpilotthe team are really good communicators
the team are really good communicators, both with the tenant and with me, the landlord. nothing is too much trouble. i have been using Antony Roberts since 2017, and for the most part, with the same staff, which is reassuring. i cannot recommend them enough.
5/5
TrustpilotRecently sold our house through Anthony…
Recently sold our house through Anthony Roberts who were brilliant. They were hugely supportive guiding us during a difficult time and despite being let down by a few buyers they held my hand and steered a steady course to a sale which realised the full market potential. They are lovely to deal with and fully understand the local community plus they will sort out all your attendant needs with a variety of reliable electricians, plumbers and decorators should you need. Highly recommend them both as a buyer and seller.
5/5
GoogleJames at Antony Roberts in Richmond has helped me and my family to buy and sell homes in the local area . During the sale of my last house in December 2019 James and his team were very supportive and kept me up to date all the time.I do hope other people will make contact with him and benefit from his specialist knowledge of the Richmond market.
5/5
TrustpilotThank you for a great experience!
Thank you Chris Judge and the Antony Roberts sales team at Richmond branch who made it possible for us to close on a difficult sale. Chris was always courteous, responsive, understanding, not pushy but just supportive. We'll think of you often when in the new flat. Careful when you play rugby! Atossa
5/5
TrustpilotHarriet and Ed from the Richmond office…
Harriet and Ed from the Richmond office team recently let my flat in Richmond. Their approach from start to finish has been professional, efficient, polite and calm, never over promising and under delivering as other agencies did and always following through and helping on the smallest details. I’m very pleased to have them managing my flat now and feel reassured and confident that they will look after it and the tenants well.
5/5
GoogleHarriet and Ed from the Richmond branch handled reletting my house in a super efficient and personable manner. The day after they came to check out my place I had three offers over asking. When the tenant-to-be unexpectedly pulled out at the last moment, Ed let me know at once and within a few hours I had two more offers. The paperwork and inventory were handled promptly and my house is now let. Very happy with the service and terms. Thanks AR team.
5/5
GoogleI have let properties through Antony Roberts for nearly 15 years and now have 3 with them. They have always been 100% reliable, found excellent tenants, are helpful when there are problems or work needs doing. They are very pleasant to deal with and I have no hesitation in recommending them.
5/5
GoogleThe whole team at Antony Roberts were incredible from start to finish. In a stressful rental market they made it feel easy and uncomplicated. Everything was handled so professionally and they always came back to us quickly on any questions we had.
5/5
TrustpilotMany thanks!
Once again, Ed and Harriet were wonderfully efficient and professional, a pleasure to deal with and invariably helpful and understanding when finding new tenants. Highly recommended!
5/5
TrustpilotIncredible team of agents
The whole team at Antony Roberts were incredible from start to finish. In a stressful rental market they made it feel easy and uncomplicated. Everything was handled so professionally and they always came back to us quickly on any questions we had.
5/5
TrustpilotExcellent experience as landlord
Harriet and Ed from the Richmond branch handled reletting my house in a super efficient and personable manner. The day after they came to check out my place I had three offers over asking. When the tenant-to-be unexpectedly pulled out at the last moment, Ed let me know at once and within a few hours I had two more offers. The paperwork and inventory were handled promptly and my house is now let. Very happy with the service and terms. Thanks AR team.
5/5
TrustpilotMoving made easy.
Amy and the team at Anthony Roberts made it incredibly easy to find and secure what will be, our first married home. They were always on hand if we had any questions with a great combination of professionalism and efficiency.
Thank you for your review and we hope you enjoy your new home together!
5/5
TrustpilotExcellent
Jilly has been wonderful. She is very nice and kind and has helped to find a suitable property for us (considering that we have a dog and not always is easy to find a nice place to live with them).
Thank you for your review!
5/5
TrustpilotThoughtful, Professional and always with you in mind.
John Martins and Paul Zammit have made the finding of a new home a stress and trouble free process. Moving home is fraught with problems and hidden difficulties and their considerate and professional work and thoughtfulness, removed any concerns and apprehension I may have had or experienced, completely.After carefully assessing my requirements they found the ideal property, helped and supported me through the references, deposit, tenancy agreement, inventory and handing of the keys. All and any questions and queries were followed up and answered with information, help and guidance. I would not hesitate in recommending them to any who are seeking a home; you could not make a finer or wiser choice.
5/5
TrustpilotAntony Roberts has been very helpful…
Antony Roberts has been very helpful throughout the renting a flat for my brother - in law. Particularly Amy did everything that we could find a flat for him. Just so grateful to all staff. Thank you so much.
Thank you for your review
5/5
GoogleDespite charging the lowest rate of commission of all of the Richmond Estate Agents we approached, Matt and his team were highly effective, friendly and efficient in the sale of my mother’s house. When problems arose they came up with pro-active ideas and solutions which led to a successful outcome, appreciated by both buyer and seller. In retrospect, choosing Antony Roberts was an excellent decision.
5/5
TrustpilotReally professional and helpful
Really professional and helpful. We dealt with John Martins who ensured we had a smooth and quick process in finding a property and moving in. Would highly recommend!
5/5
GoogleWe recently let our property in Richmond through Antony Roberts and the transaction was managed by Harriet Scanlan. Overall, it was a pleasant experience, right from engaging Antony Roberts, to negotiating the price, positioning the house, seeking prospective tenants and finalising the handover. Harriet brings a wealth of experience to the table, she knows the market, and sets realistic expectations. She found an apt tenant for us in a reasonable time and ensured a win-win situation on both sides. We will recommend Antony Roberts and Harriet to both landlords and tenants with interests in Richmond area.
5/5
GoogleAntony Roberts were very helpful in securing a rental property on short notice that suited us perfectly. A big thanks to Harriet and Ed for their hard work.
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