Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHighly recommend! My partner and I recently bought our first flat through Simon Welford at Anthony Roberts in Kew. Simon proved invaluable in securing our offer, ensuring progress with both solicitors, and meeting our desired exchange and completion dates whilst keeping us updated at all stages. A really positive expeirence.
Imogen · 23 March 2024
★★★★★ 5/5
TrustpilotSale of house in Twickenhm
Excellent service and I would highly recommned. Russell Houston went beyond to complete the sale.
Kimarli · 22 April 2023
★★★★★ 5/5
TrustpilotGreat service
Great, friendly service all round
Stephen · 31 October 2025
★★★★★ 5/5
TrustpilotFirst Class
Fantastic experience. The initial engagement took the time to understand my requirements; properties sent through all matched my spec; viewings were hassle free; agreeing terms was prompt and professional; and the paperwork and move in procedure were both very efficient. First class from the team at St Margarets, thanks a lot.
Richard · 28 May 2018
Agent replied · 28 December 2024
Thank you Richard.. We hope you enjoy your new home!
★★★★★ 5/5
TrustpilotAntony Roberts
Antony Roberts are my local managing agents, after inheriting a property from my husband, who passed away in '21.
Shirl · 20 May 2025
★★★★★ 5/5
TrustpilotExcellent service
I have used Antony Roberts for both the rental and sale of my property and I have been impressed on both counts. Matt especially, is someone I would highly recommend as he works over and above the usual role of an estate agent, trying to ensure situations are resolved quickly with an outcome that works for all parties. Therefore, when recommending estate agents in the Richmond area, the team at Antony Roberts are definitely the one I would prioritise.
Bethan · 3 July 2020
★★★★★ 5/5
TrustpilotExcellent support and help
Excellent support and help through a buy/sale process that threw up more issues than expected. All the team were professional and responsive and Toby provided great service, always available when needed and offering assistance and help throughout.
Elizabeth · 9 September 2024
★★★★★ 5/5
TrustpilotI was very pleased with the excellent…
I was very pleased with the excellent service provided by James. Everything was dealt professionally. Highly recommend!
Jennifer · 1 November 2022
★★★★★ 5/5
TrustpilotAntony Roberts Kew are a very…
Antony Roberts Kew are a very professional estate agency. I had Toby assisting my sale for my first ever home purchase, and he was wonderful. He was always at hand, incredibly helpful and knowledgeable. Thank you so much!
Kesh · 19 August 2024
★★★★★ 5/5
GoogleWe bought our house via Anthony Roberts in Kew (Simon Welford there) and thought he and they were great - sensible and patient in getting us and the vendors to agree on all points and transact, and helpful post completion when we had questions about fittings.
Tim · 23 March 2024
★★★★★ 5/5
TrustpilotLovely people and great value
The staff at Antony Roberts were a dream to work with - from start to finish in the letting process they were helpful, courteous and all around lovely.I was also very appreciative of their ability to accommodate our letting requirements and the value for money they provide as a tenant.
Michelle · 20 June 2018
Agent replied · 28 December 2024
Thank you Michelle!
★★★★★ 5/5
TrustpilotHighly recommend
Highly recommend! My partner and I recently bought our first flat through Simon Welford at Anthony Roberts in Kew. Simon proved invaluable in securing our offer, ensuring progress with both solicitors, and meeting our desired exchange and completion dates whilst keeping us updated at all stages. A really positive expeirence.
Imogen · 13 December 2023
★★★★★ 5/5
TrustpilotRecent apartment sale
I recently sold my apartment through Antony Roberts. These folks could not have been better with their regular updates, advice and actions. We agreed the charges from day one and there was never a deviation from our agreement (You can have confidence from the start in knowing exactly what to budget for). Should the need arise going forward, I would have no hesitation giving my business to such a professional team.
CB · 25 October 2021
★★★★★ 5/5
TrustpilotBrilliant team
Brilliant team, found me my dream property and had an offer accepted the same day as the viewing. Thank you all especially Victoria!
Sam · 16 September 2021
★★★★★ 5/5
TrustpilotJohn and Paul - Antony Roberts Estate Agents
John and Paul are very professional and helpful. They are both valuable assets for any letting or sales agents they work for. I appreciate their help and support throughout the whole process of renting our new flat.Khaled
Khaled · 25 July 2024
★★★★★ 5/5
TrustpilotOnly Letting Agents we dealt with that…
Only Letting Agents we dealt with that across the board acted pleasantly. No spam emails, inappropriate property suggestions or deceit.Very efficient and got us from offer put in to contracts signed in less than a week.When we look again we intend to only use this agency if possible.
Matthew · 1 March 2018
Agent replied · 28 December 2024
Thank you for your review and we hope you are enjoying your new home!
★★★★★ 5/5
TrustpilotAntony Roberts were very professional and efficient
Antony Roberts were really professional, quick to respond and helpful. It was a major move for us from Scotland and they helped to put us at ease and make moving here pretty straight forward. A seamless experience!
HELEN · 9 July 2024
★★★★★ 5/5
TrustpilotFriendly highly professional Service
I experienced a highly professional and exceptionally friendly service from this firm. Marc, in particular, stood out for his unwavering support and assistance during a challenging period for us. Their reliability and expertise were truly impressive. A heartfelt thank you for your superb service!
PD · 14 February 2024
★★★★★ 5/5
TrustpilotAntony Roberts sold our aged mother’s…
Antony Roberts sold our aged mother’s house in Kew. Excellent from start to finish. Patient. Straight forward. Always responded to queries/problems.A proper professional company. A pleasure to deal with. Highly recommend
Tim · 1 October 2024
★★★★★ 5/5
TrustpilotGreat experience with Antony Roberts
We had a great experience with Antony
Tim · 5 August 2025
★★★★★ 5/5
TrustpilotExcellent management of our rented…
Excellent management of our rented property in Kew. We were living elsewhere and needed an agent who could respond promptly to the tenants’ requests and provide good quality and timely support from a team which had the relevant electrical, plumbing, decorating etc skills. John Crane achieved this professionally and efficiently and ensured that the needs and obligations of both the landlord and the tenants were met. Highly recommended as an agent.
Gerry · 19 March 2021
★★★★★ 5/5
TrustpilotLovely team to do business with.
From start to finish our house buying process was helped along by the extremely friendly, helpful, courteous and knowledgeable team at Antony Roberts St Margaret's branch. A special thank you goes to Catherine Merritt and Russell Houston.
MrsThompson · 10 June 2024
★★★★★ 5/5
TrustpilotA wonderful trustworthy team
The whole team at Antony Roberts are very helpful and unlike a lot of estate agents are totally genuine and give you advice that can be trusted with your interests in mind. It was a real pleasure working with them in the sales and lettings departments over 3 years.
Christina · 21 September 2023
★★★★★ 4/5
TrustpilotRussell Houston - thank you
The St Margaret’s team were hard working and committed to my sale, providing responsive and effective service at all times, including when prospective buyers pulled out and the mortgage landscape changed dramatically last autumn. Particular thanks go to Russell Houston for always going the extra mile and never failing to retain his composure, humour and optimism.
Patrick · 25 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.