Trusted Agent profile · Richmond upon Thames
★★★★★
402 reviews across 2 platforms
2 Station Parade, Kew, Richmond, TW9 3PZ, Richmond upon Thames, TW9 3PZ
Antony Roberts- Kew Sales's office in Richmond upon Thames, at 2 Station Parade, is rated 4.9 out of 5 across 402 reviews on two platforms, including 22 Google reviews rated 4.8.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotThe team at the Richmond branch have…
The team at the Richmond branch have been fantastic to work with over the years. They are professional, personable and highly experienced in all aspects from viewings to final sales. We purchased our current home through them some years ago and plan to sell through them in future.
5/5
TrustpilotProfessional and Effective
It has been easy to work with Anthony Roberts in my experiences buying/letting in the local area. They are always professional, supportive and deserve their excellent reputation.
5/5
TrustpilotThis is without any doubt the best…
This is without any doubt the best agency I ever had opportunity to deal with. We all know the struggles of moving here in london, and in just few days they could manage to find for me the best accommodation I could ever wish for, I strongly suggest them!
5/5
TrustpilotSuperb service by Antony Roberts in St Margaret's
We recently moved to a lovely flat in St. Margaret's that Antony Roberts St Margaret's team helped us find. We are most grateful to them for the very friendly service and super helpful attitude they showed throughout the whole process of finding the flat and arranging the tenancy documents. It was a great pleasure to work with them and we couldn't recommend them enough! Anita and Mike
5/5
TrustpilotAntony Roberts is a very personal Agent…
Antony Roberts is a very personal Agent in Richmond especially when I met a lady Harriet. She is so nice,conscientious and considerate towards customers.Thanks for her impeccably effective communication that we could rent a property super fast in Richmond.I think it’s one of the best experience we arrived UK.
5/5
TrustpilotThe team at Antony Roberts are professional, yet warm, friendly and accommodating.
The team at Antony Roberts are extremely professional but also warm and friendly. They were attentive to all of our needs and were accommodating to our unusual set of circumstances on account of having arrived from overseas. Our move was made considerably less stressful thanks to the team at St Margarets and their constructive efforts at ensuring we found a proper place to rent.
5/5
TrustpilotAntony Roberts were excellent and…
Antony Roberts were excellent and helped us every step of the way in moving into our rented property. They responded to emails in a timely way, and were patient with explaining the rental process to us. Can't recommend them enough!
5/5
TrustpilotVery happy
We were very happy with Anthony Roberts as our agent. They are professional and very helpful to your needs. They will go above and beyond to make their customers/clients happy. Again, thank you.
Thank you for your review
5/5
TrustpilotA positive experience, despite the challenges
Overall this was a positive experience, despite my purchase being a lengthy & complicated process due to the vendor's situation. Russell Houston remained optimistic, encouraging and good natured, and I'm quite sure he went above & beyond the call of duty, behind the scenes, to assist the vendor and ultimately finalise my purchase.
5/5
TrustpilotThese folks are always responsive
These folks are always responsive, super positive and give great advice. I’ve recommended to many friends who own and let flats in Richmond and Twickenham. Top class. 👍
5/5
TrustpilotProfessional from the start
Professional from the start; prompt initial viewing, quickly advertised my property to rent and carried out all the necessary checks for tenants.Constant communication via phone and email with very approachable manner.
Thank you for your comments Mr Morar
5/5
TrustpilotVery meticulous and professional from…
Very meticulous and professional from day one. Kept open lines of communication with us all the way through. Great service and agents we dealt with were very friendly. ;-)
Thank you for your review Wajid
5/5
TrustpilotAntony Roberts manage our property and…
Antony Roberts manage our property and are proactive in finding tenants, paperwork and procedures
5/5
TrustpilotThank you very much to Harriet and Ed
Thank you very much to Harriet and Ed, who have dealt with our letting needs excellently. Highly recommended for their helpfulness, efficiency, care and attention to detail. Very easy to work with, with a great combination of professionalism and friendliness. Highly recommended.
5/5
TrustpilotHonest bunch
Honest, professional and personable. Intelligent and responsive service. Local knowledge and good people to have on your team. I both bought and sold the same house with them.
Thank you for your feedback, it is much appreciated
5/5
TrustpilotGreat service
As a tenant, it was great to rent an house with Antony Roberts. For somebody that is now starting a new life in UK everything was clear and simple.
Thank you for your kind comments!
5/5
GoogleThe AR team has been amazing throughout my whole buying process. Special praise goes to Charlie Westwood who was a real star. 100% recommended.
5/5
TrustpilotExcellent professional service
Harriet, Ed and all the team were very helpful in reletting our house. Professional, prompt, reactive and always positive. They kept us in the loop at each stage.Thank you to all the team.
5/5
TrustpilotExcellent Service and Staff
I found everyone in the St Margaret's office to be helpful, super friendly and nothing was too much trouble. I liaised particularly with Stephanie who was amazing.
Thank you for your kind comments!
5/5
TrustpilotHarriet assisted us with the admin…
Harriet assisted us with the admin involved in our rental tenancy. She was always very professional and quick to respond to all our questions. Extremely helpful and accommodating - helped make a stressful time much less challenging.
5/5
TrustpilotA company who go above and beyond.
The staff at Antony Roberts (Phillip Harrison in particular) really went above and beyond to help us sell our property. They were friendly, professional and helped us navigate some unexpected obstacles during the selling process. I wouldn’t hesitate to recommend them.
5/5
TrustpilotGood customer service from initial contact to move .
Responded professionally and quickly to initial enquiry. Friendly helpful viewing. Liaised promptly and fairly with landlord in rent negotiations. The reference process was thorough , straightforward but non stressful. The agents ensured I was able to move into the flat on my proposed date. I would highly recommend them; no spin, no flannel and easy to deal with.
5/5
TrustpilotVery happy to recommend Antony Roberts…
Very happy to recommend Antony Roberts and in particular, Russell. We sold our flat with them and received great support throughout the process, with Russell actively following up with me and continuously chasing the buyer and lawyers. Great service and would happily use them again.
5/5
TrustpilotThey are great… Absolutely nothing negative
The very large number of very positive reviews says it all… They are professional at all times, very focused on doing a great job and a pleasure to deal with.I thoroughly recommend them … They are a great choiceRob
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
