Trusted Agent profile · Richmond upon Thames

Antony Roberts- Kew Sales Richmond upon Thames reviews

4.9

★★★★★ Excellent

402 reviews across 2 platforms

2 Station Parade, Kew, Richmond, TW9 3PZ, Richmond upon Thames, TW9 3PZ

Antony Roberts- Kew Sales's office in Richmond upon Thames, at 2 Station Parade, is rated 4.9 out of 5 across 402 reviews on two platforms, including 22 Google reviews rated 4.8.

Google logo

4.8 / 5

22

Reviews on Google

This office

Trustpilot logo

380

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Friendly and efficient - Would recommend to anyone

Friendly and polite, Antony Roberts St Margarets answered all queries we had quickly and efficiently. The team helped made the entire process simple for us by helping us as much as they could. We are very grateful for the professionalism, and would recommend to anyone.

Mr · 25 January 2018

Agent replied · 28 December 2024

Thank you for your feedback!

5/5

Trustpilot

As a tenant of 3 years

As a tenant of 3 years - I only dealt with Jo Lacey, the tenancy manager. I found Jo to be super-helpful, professional, understanding and balanced. I would recommend Jo very highly indeed.

Simon · 9 July 2024

5/5

Google

Just finished completion, big thanks to Anthony Roberts Richmond team, Matt and James in particular! Great support throughout the process, including help with accessing financing options.

Emil · 17 April 2019

5/5

Trustpilot

I was very impressed with the letting…

I was very impressed with the letting team at Antony Robert’s Richmond.Harriet let my property very quickly and the service was professional and efficient.I would certainly recommend this team.

Alison · 6 September 2024

5/5

Trustpilot

Great service, very professional

We've recently rented from this agency, everything went smoothly and in a professional manner. One of the agents - Beth - has been extremely nice and helpful. Their fees are really reasonable comparing to other agencies in the area. Overall very happy!

Jakub · 10 August 2018

Agent replied · 28 December 2024

Thank you for your review Jakub!

5/5

Trustpilot

Catherine and Russell - a great selling team

Catherine and Russell have been fantastic throughout our buying process: very informative, full of interesting insights into the history of the building (even the whole street!), prompt with their responses and just generally, doing their jobs with obvious pleasure and kindness towards (prospective) clients / customers !

Krisztina · 26 July 2023

5/5

Trustpilot

Glad I made a change to a local agent

I went to Anthony Roberts after years of using a larger multinational to rent out my flat in St Margarets. The difference in service (an cost) has been noticeable and a pleasure. All the people I dealt with (Harriet, Paul, David, Russell) have been friendly and helpful. I wish I'd swapped agents years ago, and would recommend them,

Matt · 8 July 2022

5/5

Trustpilot

Very professional & efficient service…

I found Antony Roberts very professional during the letting of my property. They paid a lot of attention to the detail and were very efficient. My new tenants were also very happy with the service they received. I would happily recommend them.

Moya · 7 November 2023

5/5

Trustpilot

Catherine was great

Catherine was great. Very friendly and thoughtful and thorough

Henry · 7 July 2022

5/5

Trustpilot

We recently bought and successfully let…

We recently bought and successfully let a property through Antony Roberts in Richmond. Both the sales and letting teams have been professional, very helpful and good to work with throughout the whole process. They are easy to get hold of and respond immediately with any actions. Would definitely recommend

Simon · 25 April 2023

5/5

Trustpilot

Antony Roberts have managed the letting…

Antony Roberts have managed the letting of my flat in St Margaret’s for the last 5 years and I continue to use them with confidence due to their professionalism and competence. They a friendly team who have excellent communication skills.

Amrita · 15 June 2018

Agent replied · 28 December 2024

Thank you for your kind comments Amrita

5/5

Trustpilot

We bought a home via Antony Roberts in…

We bought a home via Antony Roberts in St Margaret’s. Found the team very responsive, helpful and knowledgable about the area. They kept us informed throughout the purchase and helped with contacting lawyers etc. We were moving from North London and they helpfully walked us through schools and the surrounding area as well.

Paul · 9 December 2022

4/5

Trustpilot

An efficient understanding team

TheAntony Roberts team were great, sensitively efficient and worked well together with us. Great communication skills and we valued their local knowledge and experience.

Jo · 7 October 2024

5/5

Trustpilot

Harriet assisted with finalising the…

Harriet assisted with finalising the rental of a new property for me. She made the whole process extremely easy and her and the rest of the team were extremely helpful over the whole process.Ally O'Leary

Alison · 2 March 2024

5/5

Trustpilot

You are exactly what the letting agents should be like!

The most unique letting team in the area! Absolutely my favorite people, who are still providing their service with finesse, personal touch and love!Great pity that there are not many companies like you now! Wish you all the best!

Ina · 24 November 2017

Agent replied · 28 December 2024

Thank you very much for your kind review and testimonial!

5/5

Trustpilot

Helpful and professional property management service from Antony Roberts agency

I rented a Antony Roberts property in Isleworth and I was consistently impressed with the friendly and excellent service I received from Alison Wren and her property management team. Would recommend them to prospective tenants in the area without hesitation!

Jonathan · 30 October 2023

5/5

Trustpilot

Rental

We rented our home from Anthony Roberts about a year ago. Excellent experience all around! They are very sincere and genuine, yet very professional. I believe these are hard-to-find skills in this market.All agents are great at their job. They also manage the property. They are very responsive, thoughtful and efficient.

Sinem · 1 December 2022

5/5

Trustpilot

Incredibly helpful from start to…

Incredibly helpful from start to finish. The staff who were involved in each stage of the process were very happy to help. I would highly recommend to anyone who is planning on moving in South West London.

AK · 23 April 2018

Agent replied · 28 December 2024

Thank you for your review, we hope you are enjoying your new home!

5/5

Trustpilot

Antony Roberts has great knowledge of…

Antony Roberts has great knowledge of the local area (Kew in our case) and years of experience. Their understanding of the wider market was invaluable. Matthew Roberts in the Kew office was particularly helpful and our main point of contact throughout. Many thanks to him.

Mrs · 14 May 2023

5/5

Trustpilot

Excellent service from Antony Roberts

We thank the staff at Antony Roberts's Richmond Bridge office, as well as our landlord of course, for the kind, prompt and efficient help provided for us at our rental property over more than 15 years for all those items that were beyond our own skills to maintain or replace.

Alistair · 25 November 2022

5/5

Trustpilot

The team at Antony Roberts have been…

The team at Antony Roberts have been reliable , helpful and effective.They have made our house sale run as smoothly as is possible .

YB · 15 August 2024

5/5

Google

Very positive experience of Antony Roberts who managed to get an offer on our flat from our very first viewing. When we had difficulties with our utterly incompetent conveyancers, Phil at Antony Roberts was on hand to support to ensure we sold on time

Tom · 17 April 2023

5/5

Trustpilot

Highly recommended

James and Chris at Anthony Robert's have been hard working, professional and efficient throughout the process of selling our Richmond garden apartment. Our sale was complex and James showed admirable resiliance and problem solving to get the sale across the line. We couldn't recommend more highly. Thank you!

Paul · 2 December 2022

5/5

Trustpilot

We recently rented a house through…

We recently rented a house through Antony Roberts. Throughout the process their communication has been great, with them answering emails swiftly and thoughtfully, ensuring an stress-free experience. Would highly recommend.

Lucy · 25 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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