Trusted Agent profile · Richmond upon Thames

Antony Roberts- Kew Sales Richmond upon Thames reviews

4.9

★★★★★ Excellent

402 reviews across 2 platforms

2 Station Parade, Kew, Richmond, TW9 3PZ, Richmond upon Thames, TW9 3PZ

Antony Roberts- Kew Sales's office in Richmond upon Thames, at 2 Station Parade, is rated 4.9 out of 5 across 402 reviews on two platforms, including 22 Google reviews rated 4.8.

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4.8 / 5

22

Reviews on Google

This office

Trustpilot logo

380

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

My partner and I were moving in together for the first time, and Antony Roberts helped make the experience wonderful!

My partner and I have had a wonderful experience with Antony Roberts. We were moving in together for the first time and Antony Roberts were so helpful throughout the whole process, they are prompt at responding and made everything smooth and the whole experience great from start to finish! We are in love with our new house and are very grateful to Antony Roberts for everything!

Eve · 8 July 2023

5/5

Trustpilot

A great team at the St Margarets branch…

A great team at the St Margarets branch of Antony Roberts, they achieved a great sale price in a tough market. Kept me informed at every step of the sale process. So I recommend Cathrine and her team, they exceeded my expectations.

Blazer · 4 June 2019

5/5

Trustpilot

Very professional and Found tenants…

Very professional and Found tenants fast. Harriet was very helpful and easy to speak to. I can not comment on the long term management yet.

Terence · 14 November 2022

5/5

Trustpilot

Selling in Kew

Our house selling process lasted a lengthy period due to Covid restrictions. However at no point did we feel despondent as the staff at Antony Roberts were always professional and upbeat about the process. We particularly appreciated the speedy feedback following viewings - even if the viewing didn’t progress to a sale. The staff were very professional and gave us confidence that the ‘right’ buyer would come along. And they did! I wouldn’t hesitate to recommend their house selling services.

Ian · 30 November 2021

5/5

Trustpilot

A superstar amongst a team of stars

A huge thank you to the team at Antony Roberts for selling our house, one person in particular was outstanding and that was Mark Wright. He remained professional, proactive and supportive during what was a frustrating process and his skills nudged it over the finish line when we thought that nothing could be done to progress the sale. He was always positive, honest and direct with his information and I know he spent many hours (outside of the normal office hours) to progress this sale.I would highly recommend Antony Roberts to whomever asks, and we WILL be using their services again as in a couple of years it is our intention to buy another property in Kew.Once again, a massive thank-you to all and Mark, you are a superstar.

Mr · 30 November 2021

4/5

Trustpilot

Amy has been excellent to deal with on …

Amy has been excellent to deal with on the lettings side!

Justin · 11 December 2017

Agent replied · 28 December 2024

Thank you for your kind comments!

5/5

Trustpilot

Outstanding Lettings Agency

I have used Antony Roberts Property Management services for many years and have found them to be an outstanding lettings agency. They get a good rental price and find tenants quickly, they find reliable tradesmen to do any work required at competitive prices and their friendly, efficient staff are easy to get hold of and always a pleasure to work with. I have worked with a number of lettings agencies over the years and Antony Roberts are easily the best that I have come across.

Nic · 5 November 2021

5/5

Trustpilot

Positive, professional and a pleasure to deal with

We just wanted to say thank you for the superb job Antony Roberts did with our recent property sale in Twickenham. After marketing the property previously with other agencies who struggled to generate both footfall and offers, we were impressed with both the suitability of candidates and the speed with which a good offer was produced by Antony Roberts. It felt like it would just be a matter of time before they introduced the property to the ideal buyer, and so it proved.From instruction through to completion, the St Margarets team's energy and local market knowledge gave us confidence we were in good hands throughout the process, and imbued us with a sense that our property and its sale was as valuable to them as any other on their books. Happy to recommend!!

Nick · 25 October 2021

5/5

Trustpilot

Anthony Roberts did an outstanding job…

Anthony Roberts did an outstanding job on our house sale. The first buyers pulled out suddenly and they put the deal back together with a second buyer straight away thus keeping our chain intact. They did all of this in the teeth of a recession, with interest rates rising and confidence in the housing market falling. Our agent was Simon Welford who was a gentleman and consummate professional throughout. Big love.

Gareth · 15 December 2022

5/5

Trustpilot

Great experience

We had a great experience with Antony Roberts during our two-year tenancy. Their team was always responsive and supportive. While we rarely had any issues, they were quick to assist and resolve anything that came up. We highly recommend Antony Roberts for their excellent service and support.

Vadim · 15 July 2024

5/5

Trustpilot

A highly efficient team

A highly efficient team - competent professional and proactive. Excellent communication.

C · 18 September 2024

Agent replied · 24 October 2024

Thank you

5/5

Trustpilot

Paul has been exceptionally helpful

Paul has been exceptionally helpful, friendly and all round great to deal with through the whole rental proccess. Its been a real pleasure

Ben · 24 November 2022

5/5

Trustpilot

Exceptional and Professional

I don't normally leave reviews tbh, i had to in this case as Anthony roberts are simply on point with everything. no matter whom i spoke to, it was simply pleasant. Their professionalism in communication, the all around commitment makes one feel at ease. i have to particularly thank Jo lacey (tenancy manager) for making things of ease. her pleasant character, the outstanding professionalism gives one a warm feeling. The company is bar none the most profound i've come across in the 20yrs of property sales/lettings. i'd like to thank everyone and wish them continued success.

Dylan · 10 September 2021

5/5

Trustpilot

Excellent agent providing excellent service

I came across Roberts agent through random search in person in Richmond area more than 5 years ago after having viewed what felt like hundred something one bed flats in North London and in southwest of London. Jo handled my case and showed me the first one bed flat in Kingston town centre. It was a nice and cosy and very bright flat situated in a peaceful block of building called Sigrist square at a very convenient location near station and main bus stop and town centre. After having attended to this first viewing arranged by Jo, I never had to look again for a flat to rent. I accept their asked for rent price on the spot right in the flat at the end of the viewing. And the rest of the process went through swimmingly smooth, thanks to Jo's professional and efficient handling of the case. Before I knew it, more than 5 years time has slipped away since i initially moved in this neat little cosy bright flat. Jo has been looking after my case since he initially took it on. And he's been friendly, helpful, fair, and considerate in handling my case. He's been a joy to deal with. I may have attempted to sway a bit at some point after an initial couple of years living here, but he managed to handling the case so well so that I simply couldn't find any reason whatsoever to want to move on away from here. Had I not decided to buy a place of my own, there'd definitely be no telling how much longer I would have stayed here. Indefinitely would be the word popping into my head to answer that. Now coming into the last month of my home here in this nice flat, I really do find it hard having to say good bye to it, its brightness, peacefulness, convenient central location, and its being in the royal borough of Kingston! I feel very much attached to it, and to the people who have made it feel a proper home to me by looking after my interest of living here throughout right from the very beginning till I will exit it here smoothly soon. So yeah reliable agent with reliable people providing reliable service, hat off to them!

Stephen · 8 September 2021

5/5

Trustpilot

Always helpful and professional

Always helpful and professional - highly recommend Jill and Andrea

Louise · 14 September 2017

Agent replied · 28 December 2024

Thank you!

5/5

Trustpilot

I loved Antony Roberts since day 1

I loved Antony Roberts since the beginning. They are trustworthy, fast and friendly. We had a very good relationship the entire duration of my tenancy. Thanks John Crane for being so lovely to us.

Renan · 17 March 2021

5/5

Trustpilot

Anthony Roberts Estate Agents

The team at Anthony Roberts in Crown Road St Margaret’s are great, friendly, efficient always making the calls working hard to drive things along. We gave Catherine a list of what we wanted and miraculously she found us exactly what we were looking for and here we are all moved in! Not easily done in this area but she made it happen. 👍👍

Jane · 9 July 2023

5/5

Trustpilot

Antony Roberts is like family

I approached Antony Roberts in March 2019 when I desperately needed a suitable place for myself and family. They were very professional and got me a place within days. As estate agents there were always on hand to attend to my needs promptly. I couldn’t have had any great agent than Antony Roberts during the pandemic. Service was exceptional. Information flow was on point. Thank you Antony Roberts and the great team. Will choose you over and over again

Samuel · 13 September 2021

5/5

Google

Positive experience with Antony Roberts Sales. They really know the area and enabled us to get a great price within 2 weeks on the market. In addition the kept everything very professional and helpful despite a few minor disagreements in the chain upon completion dates.

Holly · 26 July 2024

5/5

Trustpilot

Antony Roberts

Antony Roberts, through Robert Peel, handled the sale of my late mother's house in 2021-2022. He did an excellent job in every way, from the straightforward first visit and discussion, through each step of the transaction including marketing and negotiations with prospective buyers. He was easy to contact, quick to respond and always helpful. His conduct was always reassuring, giving a sense of calm and competence which turned out to be well justified. Highly recommended.

Roger · 14 April 2022

5/5

Trustpilot

Francesca Bradbury - excellent service!

Francesca Bradbury was very responsive, helpful and did a great job with securing my new tenancy.

Fabian · 15 May 2023

5/5

Trustpilot

Catherine was very helpful and assuring…

Catherine was very helpful and assuring We had lots of hurdles to overcome during our property purchase but the team at Anthony Roberts were very helpful and we got there in the endAndrew and Ruth Darby

Andrew · 20 April 2020

5/5

Trustpilot

Kim and Stephen - most professional and efficient agents we've been through (previously at…

Kim and Stephen (previously at Jardine's before the take-over) were professional, trustworthy and efficient- in stark comparison to most other agents we have been through. We let our property through them for 5 years; before that I had let another property for 18 years through multiple agencies and they are the only ones I would recommend without hesitation.

Gohar · 10 October 2023

5/5

Trustpilot

Excellent

I am so happy with service. Very nice and lovely ladies, always smiling and helpful. Great choices of flats, good condition and what’s a more in good price. Beth - the best guide, she knows what exactly we need. Very recommend :) I hope so the future corporation will such good how it is now.

Aneta · 4 April 2018

Agent replied · 28 December 2024

Thank you for your lovely comments

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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