Every review we hold for the Rhuddlan office, from every platform, shown as written. First names only.
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5/5
GoogleVery professional, kept me updated throughout the sale process. Would definitely recommend LL Estates, on their professionalism and efficiency in promoting the sale of the property. This resulted in a very quick sale of being on the market for only two weeks. Absolutely fantastic π β¦
Juliette Β· 17 March 2026
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5/5
GoogleA very professional Estate Agents using modern marketing technology with the virtues of good old fashioned service.
M Β· 17 February 2026
Agent replied Β· 17 April 2026
Thank you so much for your kind words, it was a pleasure working with you. Combining modern marketing with genuine, personal service is exactly what we aim to deliver, so it means a lot to hear this reflected in your experience. All the best Louise & the team π β¦
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5/5
GoogleHannah and the team always went above and beyond. Friendly, professional, efficient. Would have no hesitation in recommending them. Brilliant service.
Joy Β· 6 August 2025
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5/5
GoogleFabulous service. So helpful. Contact is fantastic. Make the selling process as easy as possible. Highly recommended.
Jan Β· 26 July 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a review it was great to work with you again. Wishing you all the best Louise & the team βΊοΈ
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5/5
GoogleAmazing experience from start to finish! Kept us up date throughout and always happy to answer any questions! Couldnβt recommend enough they were absolutely brilliant 10/10 Sabrina was always there helping us with our enquiries!
Louise Β· 16 June 2023
Agent replied Β· 15 June 2024
Thank you ever so much for leaving us a lovely review and special mention to Sabrina, wishing you all the best Louise & the team π β¦
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4/5
GoogleHannah and the team were a pleasure to deal with. Kept me informed right through to the end of conveyancing.
Tony Β· 16 May 2024
Agent replied Β· 15 June 2024
Thank you for fab review Tony, it was a pleasure to work with you selling the property. All the best Louise & the team π β¦
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5/5
GoogleEasy experience from the start, everything was done on days and times stipulated, board up, views etc. Kept up to date 100% on everything. Informative, friendly and knowledgeable team. Would not hesitate to recommend this estate agents, I have dealt with several in the past and have to say that I wish that they had all been like this, perhaps they should train the others!!! Thanks again, any future buyers or sellers your in great hands
Chris Β· 26 April 2025
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5/5
GoogleVery professional team who delivered on there promise. Reassuring attitude with a good friendly manner that helped in stressful situations. Thank you Emily, Sabrina and all the team, Ian and Julie x
Ian Β· 16 June 2023
Agent replied Β· 15 June 2024
Thank you Ian and Julie, it was a pleasure to work with you on the sale. Wishing you all the best Louise & the team
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1/5
GoogleNever have I ever come across such a poorly ran letting agency.
Money grabbing, false information giving, lying agents who back tracking on their own words to save their own skin.
A team who take no responsibility for their own mistakes whilst allowing tenants to take the blame for their faults and incorrect information they have provided.
I will be seeking legal advice and taking this further.
Be warned β¦
Do not use or trust a word this letting agency have to say.
Christopher Β· 16 June 2023
Agent replied Β· 15 June 2024
Dear Christopher,
Thank you for your review.
Iβm sorry to see you were unhappy with the interactions you had with the team in our agency & information you have been provided reference your tenancy.
I can assure you we had advised you throughout the tenancy of all parties intentions when made apparent to us & we had advised you correctly re the legal obligations of your tenancy that was in place & the landlords requests that were made.
As an agent we always ensure that we follow the guidelines set in place by government in relation to tenancies etc. & advise landlords & tenants in line with these guidelines as to what is required from either party.
We had great feedback from you and I know you were really happy with the team so im sad the tenancy has ended like this.
Wishing you all the best with your next property Louise & the team.
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5/5
GoogleThe whole experience of selling our home through LL Estates was as hassle free as you could possibly ask for.
Everything was explained exceptionally well and the transition between the numerous stages of selling a property and between staff members was flawless.
Kyle Β· 16 June 2022
Agent replied Β· 15 June 2024
Thank you Kyle for your fantastic review, we really enjoyed working with you, wishing you all the best Louise & the team
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5/5
GoogleOut of five estate agents LL Estates weβre the only one to provide an accurate valuation. And then sold it for the asking price. All the competitors valued the property at Β£150-175,000 less!
Very knowledgeable and professional. Faultless service. Thank you Emily.
Mike Β· 16 June 2022
Agent replied Β· 15 June 2024
Thank you for your review, we were absolutely delighted to be able to secure such a vast amount more for your property. Emily prides herself on taking the time to really understand the market and it has paid dividends in this situation. Wishing you all the best Louise & the team
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5/5
GoogleExcellent service through out, communication is key for selling/ buying homes, knowing what's happening at every stage lowers the stress levels and LL Estates certainly kept us well informed throughout our purchase.
Well done, would highly recommend.
Colin Β· 13 April 2026
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5/5
GoogleIβm not really sure where to begin with this review... my partner and I were moving in the middle of the pandemic. As stressful as this was - finding a place, booking a viewing, safely going through the process from A to Z would *not* have been possible without LL Estates, Louise and the team.
When moving from Cardiff, we were delayed so much it meant getting to Rhyl later on a Friday afternoon, and there Louise was, ensuring weβd get in safely.
I cannot thank you enough... youβve made the whole process as stress free as possible.PositiveResponsiveness, Quality, Professionalism
Alex Β· 16 June 2021
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5/5
GoogleThe process of purchasing a property is a stressful time at the best of times although with the current situation we find ourselves in the stress and anxiety is only heightened. LL Estates have been absolutely fantastic throughout this whole process from start to finish. From assisting with viewings whilst adhering to Government COVID-19 guidelines to the mortgage acquisition which was made considerably more difficult due to all lenders withdrawing due to the current pandemic. You can imagine our stress levels were NOT low although LL Estates took everything in their stride whilst being reassuring throughout. They promised to assist and help from the outset however I believe they have gone above and beyond and cannot be thanked enough.
The professionalism remained constant throughout and I would never recommend any other Estate Agents than these. This support has been given whilst being geographically challenged as I work and live over 200miles away although this was never a problem. The girls in the office were fantastic and a special thankyou to Danielle is a must.
I cannot THANK them enough for everything they have donePositiveResponsiveness, Quality, Professionalism
Andrew Β· 16 June 2021
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5/5
GoogleReally professional, lots of viewings to attract best price, great support from Sabrina and the team throughout sale an efficient handover , all at a fair price , thanks so much
Tony Β· 16 June 2023
Agent replied Β· 15 June 2024
Thanks for your fantastic feedback and for choosing us to sell your property. Wishing you all the best, Louise & the team π β¦
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5/5
GoogleA great experience, a professional service and communication was excellent. Sold my house very quickly for a good price
Robert Β· 9 December 2025
Agent replied Β· 25 December 2025
Thank you for your kind review, Robert.
Weβre really pleased to hear you had a great experience. Clear communication is something we take great pride in, so itβs lovely to know that stood out for you. Thank you for choosing LL Estates and for taking the time to share your feedback.
All the best Louise & team π
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5/5
GoogleI have received superb support from Sabrina, Emily and the team throughout the sale of my flat. I have felt very well informed at all stages. Thank you LL Estates!
Ali Β· 16 June 2023
Agent replied Β· 15 June 2024
Thank you so much for your lovely words about our team, we loved working with you and agreeing the sale on your flat. Wishing you all the best, Louise and the team π β¦
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5/5
GoogleMe and my partner are just finishing the end of the purchase of our first ever home and I can honestly say Iβve had a great experience, nothing was too much trouble at all! Mel done a fantastic job to find us our first family home and she couldnβt do more to help and a big thankyou to Sabrina keeping us in touch through out the purchase!! Very polite and efficient, . Thank you so much ll estates.
Ryan Β· 16 June 2023
Agent replied Β· 15 June 2024
Thank you very much for your lovely words about our company and team and for the special mentions to Sabrina and Melanie. Wishing you all the best Louise & the team π β¦
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5/5
GoogleOur experience of buying a house using LL Estates has been absolutely amazing. Their communication was fantastic throughout the whole process and they couldnβt have done any more to make everything go through as easy and as smooth as possible. 1000% would recommend and would definitely use their services should we ever decide to sell. 10/10
Ben Β· 13 October 2025
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5/5
GoogleGreat company, recommend 100%. Efficient, friendly and helpful. Sabrina kept us in touch at every step and all the staff we dealt with were wonderful. Don't go anywhere else!
Kalispera Β· 16 June 2023
Agent replied Β· 15 June 2024
Thank you so much for leaving us such a fabulous review, really appreciated. We enjoyed working with you. Best regards Louise & the team π β¦
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5/5
GoogleGreat service from the start, had an offer on the house before it even when online,
We decided to switch to LL estates as our previous estate agent was useless,
LL estates are truly professional with our best interests at heart which was amazing to find.
Highly recommend their services
Amanda Β· 25 November 2024
Agent replied Β· 9 December 2024
Thank you so much for your amazing feedback,
Itβs always our goal to put our clientsβ best interests first, so itβs wonderful to know you felt that throughout the process. We are truly delighted we could turn things around for you. Wishing you all the best with your next chapter, Louise & the team π β¦
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5/5
GoogleGreat communication and so helpful, I am so happy to have found a property with LL Estates! Such amazing, friendly peopleπ
Lisa was absolutely lovely during our viewing and also Sabrina during the whole process!πPositiveResponsiveness, Quality, Professionalism, Value
Charlotte Β· 16 June 2022
Agent replied Β· 15 June 2024
Thank you Charlotte! So happy we were able to find you a property. It was a pleasure to work with you. All the best Louise & the team
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5/5
GoogleWould highly recommend LL Estates, from start to finish they were very professional and speedy in response.
A particular thank you to Sabrina who went above and beyond on occasions in order to push things along for us!
Carl Β· 16 June 2022
Agent replied Β· 15 June 2024
Thank you Carl it was a pleasure to work with you, thank you for the special mention to Sabrina who works so hard on our sales progression to make sure you are updated every step of the way. All the best Louise & the team βΊοΈ
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5/5
GoogleKind and helpful service, they were always available and kept us up to date with the ongoings.
Highly recommend.
Amrina Β· 12 November 2025
Agent replied Β· 25 December 2025
Thank you for your kind review, Amrina.
Weβre really pleased to hear you felt well supported and kept up to date throughout the process. Being available and communicating clearly is so important to us, so itβs lovely to know that stood out for you. Thank you for your recommendation and for choosing LL Estates.
All the best Louise & the team π
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