Every review we hold for the Rhuddlan office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe would recommend LL Estates to anyone buying or selling a property. Excellent service, keeps you well informed throughout.
We dealt with Melanie Young from Rhuddlan office, who was so approachable, nothing was ever too much trouble for her and kept us informed right through the process of purchasing a property with them.
Dave and Joyce Jones
Joyce · 17 March 2024
Agent replied · 15 June 2024
Thank you so much for your kind words and special mention to Melanie. It’s been a pleasure working with you, wishing you all the best, Louise & the team 😊 …
★★★★★ 5/5
GoogleLL estates have been brilliant. Their communication was excellent throughout the whole process. Updates were regularly given and enquired were responded to in good timing. Everyone has been very helpful.
Shannon · 20 April 2025
Agent replied · 26 May 2025
Thank you so much for your lovely review, we’re delighted to hear you had such a positive experience with us and that our communication made such a difference throughout the process. It was a pleasure working with you, all the best Louise & the team 😊 …
★★★★★ 5/5
GoogleAs most people know, the process of house buying is very stressful, but dealing with LL Estates helped to minimise the stress. Having a dedicated sales progressor (Sabrina) meant that I could communicate with one point of contact throughout. Sabrina was super-fast to respond, and because the company utilise business WhatsApp, it made the communications even more efficient. I would highly recommend LLEstates to sell you property.
Anna · 16 June 2023
Agent replied · 15 June 2024
It was great to work with you Anna, thank you so much for the fantastic feedback, it truly is appreciated. All the best Louise & the team 😊 …
★★★★★ 5/5
GoogleThe process of buying my property was a long and frustrating affair due to external factors.
However, the support, comms and transparency throughout the process was just amazing. All queries were dealt with immediately and updates were provided without the need to prompt.
LL Estates provided a fantastic service and I would definitely recommend them.
Simon · 10 December 2025
Agent replied · 25 December 2025
Thank you so much for your kind words, Simon.
We completely understand how frustrating a long buying process can be, especially when delays are outside of anyone’s control, so it really means a lot to hear that our support and communication made a positive difference for you. Keeping you informed and responding quickly was important to us, and we’re so pleased you felt looked after throughout.
Wishing you all the best, Louise & the team 😊
★★★★★ 5/5
GoogleThank you so much Hannah for all the hard work and committed dedication to ensure the smooth sale of my property. You are a credit to LL Estates. Thank you
Steven · 29 March 2025
Agent replied · 26 August 2025
Thank you so much for your kind review. We’re delighted to hear that you had such a positive experience with us. Hannah is indeed a valued member of our team, and your words are a wonderful reflection of her dedication and commitment. Wishing you all the best Louise & all of the team ☺️
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
I had an excellent experience securing my new home through LL Estate. From start to finish, the entire process was handled efficiently and professionally, making what can often be a stressful journey feel smooth and well-organised.
I am very grateful for the support I received and would highly recommend LL Estate to anyone seeking a reliable and professional service. Thank you once again, especially to Mel, for making this such a positive experience😊😊
QASIM · 3 April 2026
★★★★★ 5/5
GoogleThank you to Louise and her team at LL Estates for their efficient and professional way that the sale of our family home was dealt with. A special mention to Mel and Sabrina who ensured we were kept well informed with viewing appointments and with the feedback from these. Nothing was too much trouble for them.
Top class customer service from a friendly and professional team. We would highly recommend LL Estates to anyone thinking about selling their property.
Posted here on behalf of Anne Jones and all of our family.PositiveResponsiveness, Quality, Professionalism, Value
Theresa · 26 August 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave a review it is very much appreciated.
All the best
Louise and the team
★★★★★ 5/5
GoogleBrilliant to deal with from start to finish. Amber was looking after us, she showed us around the property, set up the WhatsApp group to keep us updated through purchase, continually chased all involved parties and answered any questions we had. Thank you for making everything so easy!
Alex · 16 May 2024
Agent replied · 15 June 2024
Thank you so much for such lovely feedback and the special mention to Amber. Wishing you all the best in your new property. Best wishes Louise & the team 😊 …
★★★★★ 5/5
GoogleWe cannot thank Hannah and Amber enough for their help with our first purchase.
We didn’t feel like a “number”. They were both easily approachable with any questions and concerns we had and kept us updated every step of the way.
We highly recommend!
Thank you again :)
Shan · 16 May 2024
Agent replied · 15 June 2024
Thank you so much for taking the time to leave such amazing feedback and for the special mention to Hannah & Amber. Wishing you all the best Louise & the team 😊 …
★★★★★ 5/5
GoogleLL Estates have been fantastic to work with whilst purchasing our first home! Sabrina has been responsive and efficient at every step, and it was wonderful knowing there was a friendly and reassuring voice at the other end of our calls or emails when we needed any help or advice. I would thoroughly recommend entrusting both Sabrina and LL Estates with helping you find just the right house!PositiveResponsiveness, Professionalism
Del · 16 June 2022
Agent replied · 15 June 2024
Thank you Del, amazing review! Sabrina and the team really are fantastic and we are so happy you agree. Good luck with your new property and we hope to work again with you in the future. Best regards Louise & the team
★★★★★ 5/5
GoogleLL Estates sent myself and my husband regular emails with houses that fitted within our budget and what we were looking for. This is how we found our gorgeous new home that is everything we wanted. The communication with various members of the team was always friendly and welcoming and we managed to get a viewing ASAP with a time to best suit us. The team were always prompt in responding and resolving any queries we had. They also left a lovely touch on collection of our keys with a personalised card and a drawing of our new home in a frame, addressed to myself, husband and our 2 children, including us all in this exciting time. Thank you LL Estates for all your help in finding our forever home.
Cara · 18 November 2024
Agent replied · 9 December 2024
Thank you so much for your wonderful review, we’re absolutely delighted that we were able to help you find your beautiful family home. It was a pleasure working with you, wishing you all the best in this exciting new chapter, Louise & the team 😊 …
★★★★★ 5/5
GoogleThe girls at LL Estates made the most stressful of times a walk in the park.
Special mention to Sam for helping me find the perfect house. And another special mention to Sabrina for keeping me up to date at all times and being very efficient.
I would highly recommend LL Estates to any of my friends looking to buy their first home.PositiveResponsiveness, Professionalism
Ryan · 26 August 2022
Agent replied · 15 June 2024
Thank you Ryan for taking the time to review LL estates, it was a pleasure to work with you and find you your perfect home 🏡 thank you for the special mentions to Sabrina and Sam they are a credit to the team at LL. All the best in your new home, Louise & the team ☺️ …
★★★★★ 5/5
GoogleA big thanks to LL Estates. Louise and Fiona run an extremely well organized estate agency. All the staff are very well trained and motivated . A special mention to Sabrina for keeping me well informed and doing the hard painstaking work of chasing Solicitors and clients queries. If you are thinking of putting your house on the market, this is place to come.
Michelle · 16 June 2022
Agent replied · 15 June 2024
Thank you Michelle for taking the time to leave us a review it is really appreciated. It is lovely to read your kind words about LL and our amazing team. Wishing you all the best Louise & the team
★★★★★ 5/5
GoogleWe couldn’t recommend LL Estates enough. Both Fiona and Katie were brilliant with us and made the whole process easy and enjoyable from start to finish. They are always happy to help and they are great at what they do.
Aled · 17 March 2024
Agent replied · 15 June 2024
Thank you so much for taking the time to review us and the special mentions to Fiona and Katie, it’s really appreciated 😊 …
★★★★★ 5/5
GoogleTop team at LL from valuation to sale they were great Sabrina kept us informed all the way from viewings offers & final sale!
They gave us great advice!
They were worth every penny of the fee!
Customer service was top notch.
Thank you 😊 all for your hard work, special shout out for Sabrina 👍PositiveResponsiveness, Quality, Professionalism, Value
Andy · 16 June 2022
Agent replied · 15 June 2024
Thank you so much for taking the time out to leave a review for us, it’s really appreciated. We really enjoyed working with you and hope to work with you again in the future. Thank you for the special mention to Sabrina. Best regards Louise & the team
★★★★★ 5/5
GoogleExceptional service with reliable , friendly and professional support. Hanna was outstanding plus plus. Always contactable and helpping drive all sides to a successful conclusion. Will always look to us LL Estates.
Pete · 8 June 2024
Agent replied · 15 June 2024
Thank you for your kind words and special mention to Hanna, we really appreciate the time and effort. It has been a pleasure working with you and we wish you all the best with your new property. Best wishes Louise & the team ☺️
★★★★★ 5/5
GoogleJack Holmes was extremely professional with us. He was so accessible and literally held our hand every step of the buying process. One of my favourite things about Jack, is his ability to think outside the box and his understanding that every client is unique.
Opeyemi · 16 June 2023
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us a review with a special mention to Jack, he really is fantastic at his job 😊 …
★★★★★ 5/5
GoogleThis is the first time I’ve worked with LL Estates, I can honestly say it’s been an absolute pleasure.
Having bought and sold many properties and dealt with many real estate companies over the years, the team at LL Estates have been by far the most professional and communicative I’ve had the pleasure to work with.
I look forward to working with them again very soon.
David · 2 December 2024
Agent replied · 9 December 2024
Thank you so much for your wonderful review. We’re absolutely delighted to hear that your experience with LL Estates has been such a positive one. It has been a pleasure to work with you also and we look forward to working with you again in the future. Wishing you all the best, Louise & the team ☺️
★★★★★ 5/5
GoogleThe LL Estates ladies =
THE DREAM TEAM!
Thankyou for your flawless customer service and support throughout our selling process!
You are all amazing 🖤
Caroline · 17 February 2026
Agent replied · 17 April 2026
Caroline, thank you so much for such a lovely review!
It truly means the world to us. We’re so grateful you trusted LL Estates with your sale, and it was an absolute pleasure supporting you throughout the process.
Wishing you all the very best for what’s next and thank you again for your kind words. All the best Louise & the team ☺️
★★★★★ 5/5
GoogleWe are absolutely thrilled to share our heartfelt gratitude and utmost appreciation for the unparalleled service provided by LL Estates, our trusted estate agents, in successfully selling our home. From the moment we engaged with Louise of LL Estates until the final closing, their dedication, professionalism, and expertise shone brightly, making our selling experience truly exceptional.
From the outset, it was evident that LL Estates operates at a level of excellence far beyond the ordinary. Their team of knowledgeable and personable agents guided us through every step of the selling process with unparalleled expertise and unwavering commitment. They took the time to truly understand our needs and preferences, ensuring a tailored approach that perfectly aligned with our expectations. Their understanding of the market pricing in the area gave us an amazing 23% uplift on our lowest of three local quotes and we sold at this asking price!
One of the most remarkable aspects of working with LL Estates was their unparalleled marketing strategy. They showcased our property in the best possible light, utilising innovative techniques and cutting-edge technology to attract potential buyers. From stunning professional photography to engaging virtual tours which were followed up by Melanie and the sales team, every aspect of their marketing efforts was meticulously curated to maximize exposure and generate interest.
Moreover, LL Estates demonstrated an exceptional level of communication and transparency throughout the entire selling process. They kept us informed at every stage, providing regular updates, feedback from viewings, and invaluable guidance to help us make informed decisions. Their proactive approach and attention to detail gave us complete peace of mind, knowing that our property was in the most capable hands.
Beyond their exemplary service, LL Estates achieved outstanding results that met our expectations. Through their strategic negotiation skills and extensive market knowledge, they secured a sale for our home for the asking price. Their ability to navigate complex negotiations with finesse and professionalism truly set them apart, resulting in a seamless and lucrative transaction for us as sellers.
In addition to their exceptional service and remarkable results, LL Estates also demonstrated a genuine commitment to customer satisfaction. Their dedication to going above and beyond for their clients was evident in every interaction, leaving a lasting impression of integrity, reliability, and trustworthiness.
In conclusion, I wholeheartedly endorse LL Estates as the premier choice for anyone seeking to sell their home. Their unmatched expertise, unwavering professionalism, and unwavering dedication to achieving outstanding results make them a true standout in the estate agent industry. Thank you, LL Estates, for your exemplary service and for making the selling of our home such a positive and rewarding experience. We are forever grateful for your outstanding efforts and remarkable success.
Gary · 17 March 2024
Agent replied · 15 June 2024
Thank you so much for taking the time to share your wonderful experience with us. We are absolutely thrilled to hear about your satisfaction and appreciation for our services.
It was a pleasure working with you throughout the selling process, and we are delighted that our dedication, professionalism, and expertise made a positive impact on your experience. Your kind words truly warm our hearts and motivate us to continue delivering exceptional service to all our clients.
We are grateful for the opportunity to assist you in selling the bungalow and we are thrilled that our tailored approach and marketing strategies exceeded your expectations. Your trust in us and the fantastic results we achieved together mean the world to our team.
At LL Estates, our clients' satisfaction is our top priority, and we are committed to providing unparalleled service and achieving outstanding results for every individual we work with. Your feedback and endorsement mean a lot to us.
Warm regards Louise & and LL team ☺️
★★★★★ 5/5
GoogleI am at the final stages of my house sale and can't thank LL Estates enough, they've been fantastic throughout. Very professional, excellent service. Big thank you to Emily, Sam & Sabrina for all you've done. I would highly recommend LL Estates
Alice · 16 June 2023
Agent replied · 15 June 2024
Thank you so much for your fantastic review! We really appreciate it and we have loved working with you throughout your sale. Wishing you all the best, Louise & the team 😊 …
★★★★★ 5/5
GoogleA very efficient company. We were advised and informed all the way through our sale. There was very good and effective communication throughout the selling process. We felt well supported. We would definitely recommend this company to our friends and family.
Felicity · 16 June 2023
Agent replied · 15 June 2024
Thank you so much for your kind words and taking the time to leave us a review, it is really appreciated. Wishing you all the best Louise & the team 😊 …
★★★★★ 5/5
GoogleI rarely leave reviews, however I am compelled to say that Sabrina is truly outstanding. She stays with the task in hand until completed. She is an intelligent listener who gives value to her clients. Trustworthy, honest and transparent!
Stefan · 16 June 2023
Agent replied · 15 June 2024
Thank you so much for your feedback, it is amazing to hear such kind and honest words about our team. Customer service really is at the heart of what we do and this is evident in your review. Wishing you all the best, Louise & the team 😊 …
★★★★★ 5/5
GoogleThe staff are absolutely brilliant if I needed him again I will definitely use this service because there's stuff up brilliant can't say enough to thank the staff
John · 28 November 2025
Agent replied · 25 December 2025
Thank you so much for your lovely review, John.
We really appreciate your kind words and are so pleased to hear how supported you felt by the team. It truly means a lot to us to know our efforts made a difference, and we’d be more than happy to help you again in the future. Thank you for choosing LL Estates.
All the best Louise & the team 😊
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