Allen & Harris Talbot Green reviews in Rhondda Cynon Taf

★★★★★ 1/5

Trustpilot

If I could leave a zero I would

If I could leave a zero I would. As a tenant I have had the worst experience with this company. No communication whatsoever. Arrived to my new home to discover a bulging ceiling from leak, condemned Boole so no heating during December, the property had not been cleaned so was foul smelling and the drain was severely blocked. I’ve reported all this to them and they still haven’t fixed the drain which has now resulted in the property flooding and causing damage to my appliances and wooden furniture. Phoned on Saturday morning as soon as I was able and was fobbed off. I have had no one to contact and been sat in my damp house with the squelching carpets and kitchen flooor all this for £800 a month. Bloody joke

Kelly · 16 January 2023

★★★★★ 5/5

Google

Great experience with Allen and Harris, both Claire and Tyler provided exceptional service and sold my property within 2-3 weeks. Many thanks both and keep up the sterling service you provide.

Wayne · 27 March 2024

★★★★★ 1/5

Trustpilot

If i could i would leave zero star.

If i could i would leave zero star.They misled me, at the first meeting and valuation, promised things but didn't deliver, they encouraged me to accept the first offer as buyers were cash buyers, this turned out it was not the case.The deal fell through when allegedly my buyers buyers pulled out, two weeks before the moving date. Most untrustworthy agents I've ever dealt with, I'm disabled,with several chronic illnesses, the whole experience made me very ill, from August 2022 to date 8th Jan 2923 I'm still in my home surrounded by boxes packed up to move.ZERO STARS FROM ME

Linda · 8 January 2023

★★★★★ 5/5

Google

Had a very positive experience on my viewing of a property with Tyler. He was very polite, helpful and respectful. A pleasure to meet with such a pleasant all round young man.

Lesley · 26 February 2024

★★★★★ 5/5

Google

We had a good positive experience from Allen & Harris Pontyclun branch in particular Alex and Leanne who did a great job in helping us with our concerns and issues that arose. Would definitely use again. Recommended. Thank you all.PositiveQuality, Professionalism

TIM · 24 October 2021

★★★★★ 5/5

Google

Maya Sinclair, the deposit coordinator was very helpful and attentive to sort out the return of my deposit. Thank you Maya

Carla · 24 October 2023

★★★★★ 1/5

Trustpilot

First time buyer so definitely lacking…

First time buyer so definitely lacking in experience when shown around the property I was interested in August. When I went to view the property I got a very lack luster response from the employee showing me around. I went ahead and made an offer at asking price on the property I was informed another party was interested and it went to best and final. My offer on a property was accepted. On rightmove it never said sold stc and as I started the process of giving my information etc and paying for searches. I learned about two weeks later that even after my offer had been accepted the previous person that had placed an offer also had placed a higher offer but that the owners were sticking with me. I started getting worried and was trying to move the process ahead to buy the property best I could. A month of so into the process Allen and Harris contacted me again to say that the owner was no longer going with my offer and yet again the other bidder had increased there offer. They asked if I was willing to go higher and I stated I was at the top of my budget as is. They than went ahead with this other party. This week in November I received a call to say the property was back up for sale. I quickly said I was not interested and buying a different property. I thought from start to finish with them they where very unprofessional and the specific employee I dealt with was not particularly interested in dealing with me and wanted a better price on the property probably for her own benefit.

Grainne · 23 November 2022

★★★★★ 1/5

Trustpilot

Absolutely abysmal service

Absolutely abysmal service. Have been trying to get my tenancy deposit returned since early October. Been sent round the houses, calling offices in Newport and Newcastle with no joy. No answer from the Lettings dept so have to call Sales. Both advisor and office manager not prepared to listen to my concerns, instead resort to talking over me and then have the audacity to call me abusive. Requested complaints info, have called but no answer. This is MY money they are holding on to. I can't get it back

Kelly · 2 November 2022

★★★★★ 4/5

Google

We dealt with Abby Brookes towards the end of our tenancy. She was very efficient and dealt with the return of our bond very quickly. She kept us updated as to what stage the process was at and for that we are very grateful. Thank you Abby

Jasmine · 25 October 2019

★★★★★ 5/5

Google

Can not thank the team at Allan Harris enough on there guidance with buying our first home. A special thank you to Alex and Leanne for going the extra mile in getting the job done. Would highly recommend.PositiveResponsiveness, Professionalism

Matt · 24 October 2021

★★★★★ 5/5

Google

Allen & Harris have been brilliant in the marketing and quick sale of my home. Alex has been extremely professional and efficient throughout the process keeping me fully informed at all times. Big thank you to you Alex and also to Claire.

Yvonne · 24 October 2020

★★★★★ 1/5

Trustpilot

Is this discrimination??

I called to enquire about a property to rent. The female staff on other end asked how much i was earning annually & i mentioned i was working p.time & would recieve UC support to pay the remainder but she said i dont qualify to have a viewing. Even though i have a checkable 13yr ref. from my present landlord ISNT THIS DISCRIMINATION.??!!!

Sun · 14 December 2023

★★★★★ 5/5

Trustpilot

Trustworthy always do a good job.

I have been using Allen n Harris for a number of years now, I've been a landlord for 25+ years and in the past used different agents, of which haven't been the best.

Sid · 14 April 2025

★★★★★ 1/5

Trustpilot

Where do I start

Where do I start? What an unprofessional shower the westbury office are! It started with them booking the wrong photographer for listing the property (wrong camera so we had to go through 2 photography sessions). Branch and assistant managers turning up late for viewings. Turned branch manager away as he turned up half way through me showing a purchaser the house, so I thought no point in him being there half way through. Potential buyers not vetted properly or checks in place to make sure they already had a mortgage in principle from a lender. I’m sure they just let anyone with a pulse view the property. Last insult was 2 offers received and not one was negotiated to nearer the property asking price. Why appoint a “negotiator” if they can’t negotiate. Total waste of time appointing this company in my view!

Martyn · 14 May 2022

★★★★★ 5/5

Google

Benjamin Morris and James Bennett were amazing and very professional when it came to finding a property for my mom, daughter and I. Would highly recommend themPositiveResponsiveness, Professionalism

Jackie · 24 October 2022

★★★★★ 1/5

Trustpilot

sold my house through allen and harris, dont

sold my house through allen and harris. intial estimate was higher than anyone else's, it should have rung alarm bells. I went with them but after two months no offers so had to drastically reduce the price. Once the sale was agreed they only seemed interested in the buyer. Had a weeks notice to move out as they were bending over backwards for the buyer. All in all a very miserable experience that left me feelinh ripped off and used

Chris · 20 April 2022

★★★★★ 5/5

Google

Ben has been an absolute pleasure to work with, he’s been very responsive and very polite at all times, Every single querie has been handled professionally and very quickly. I would highly recommend him to a friend or colleague.PositiveResponsiveness, Professionalism

Lynn · 24 October 2020

★★★★★ 5/5

Google

Great customer relation and seamless tenant onboarding process. I will recommend them any day.

Opeyemi · 23 September 2024

★★★★★ 1/5

Google

Booked in to view a house but the estate agent did not show up. Called the branch and they seemed indifferent about the issue

Paul · 27 March 2024

★★★★★ 5/5

Google

James was extremely polite and always willing to help. Was a pleasure to deal with

C · 24 October 2023

★★★★★ 5/5

Google

James at Allen & Harris was amazing throughout the whole process, helping me obtain a rental property. Couldn’t do enough to help me and ensured everything ran smoothly. Thank you :)

Jack · 24 October 2023

★★★★★ 1/5

Trustpilot

Booked a viewing for a property we were…

Booked a viewing for a property we were interested in buying which was promptly canceled without a call to explain why, but my wife and I have had multiple calls every day for two weeks pestering us to sell with them. Bordering on harassment if I'm honest. I've asked them to remove our contact details from their database, but the calls continue. Contact Rettie instead, they're good people. These guys appear to be so desperate for business, quite the red flag

Customer · 9 March 2022

★★★★★ 5/5

Google

Honestly I cannot thanks James Bennet or Ben enough absolutely superb. Putting up with me ringing sometimes 10-15 times a day they never, great communication, great service. Actually sped up the whole process for me as I was in rush, highly recommend.

Tudor · 25 October 2019

★★★★★ 5/5

Google

I spoke to Mel about valuing my property and she was very accomodating and managed to fit me in the following afternoon. I have also spoken to Ciaran about my mortgage options and will be using all Allen Harris services. 100% recommend!

Tony · 25 October 2019